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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property

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Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Outdoor wedding area
6 restaurants, breakfast, lunch, dinner served; Asian cuisine
Private beach, sun loungers, beach umbrellas, beach towels
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪14 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

View all photos for Resort View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite King

  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • 1345 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite Double

  • 600 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Swim Up, Master)

  • 1238 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite King

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

  • 600 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up King

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite Double

  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up Double

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite Double

  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite King

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up Double

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up King

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Master)

  • 1238 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Oceanfront (Club, Double)

  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.8 out of 5, Exceptional, (1008)
The price is $995
per night
$995 total
includes taxes & fees
Mar 25 - Mar 26
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

About the neighborhood

Punta Cana

When you stay at Hyatt Ziva Cap Cana - All Inclusive in Punta Cana, you'll be on the waterfront, a 1-minute drive from Juanillo Beach and 8 minutes from Punta Espada Golf Course. .This beach property is 4.6 mi (7.4 km) from Punta Cana Beach and 16.6 mi (26.7 km) from Bavaro Beach.

What's nearby

  • Juanillo Beach - 14 min walk - 0.8 miles
  • Punta Espada Golf Course - 8 min drive - 3.9 miles
  • Los Establos Cap Cana - 11 min drive - 4.8 miles
  • Scape Park - 12 min drive - 4.8 miles
  • Punta Cana Beach - 13 min drive - 4.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 375 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools or 2 hot tubs, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Tempest Table, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This property has 14488 square feet (1346 square meters) of space consisting of conference space and 16 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Tempest Table - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Noodle & Thread - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Chinola - This beachfront restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Navigator Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hyatt Ziva Cap Cana - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1005 reviews
Rating 8 - Good. 111 out of 1005 reviews
Rating 6 - Okay. 38 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Adeepa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not great.
Our check in was horrendous when we were told we had to downgrade our room. We were given a cabana to use as a gesture. The staff throughout the hotel was discourteous and rude. Often speaking rudely to me and my family when asking for basic things. We paid for club access and on the first day the security attempted to throw my father in law out of the club area instead of simply asking his room number. If this is an issue wrist bands should be used. The staff here needs to be trained in hospitality. Fortunately thanks to yefri at the pool concierge we had a good time for the remainder of our short stay. Unfortunately still won’t be returning.
Stayed 3 nights in Dec 2024

10/10 Excellent

William, Ewing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family was very happy with the polls, the kids club, the water park, and beaches. Everything was cleaner than other resorts we’ve been in the past.
Stayed 7 nights in Nov 2024

8/10 Good

Wilson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with outstanding service but…
Review of Hyatt Ziva Cap Cana My recent stay at Hyatt Ziva Cap Cana was a delightful experience overall, with a few areas for improvement. The absolute highlight of my visit was dining at Rue de Rivoli, the French restaurant located at Hyatt Zilara. The food was exceptional, and the service provided by our waiter, Danieri, was second to none. His professionalism and attention to detail elevated an already amazing meal. It was truly the best dining experience of our trip. On the other hand, my experience at Navigator, another restaurant on the property, was underwhelming. I tried the Boca Chica dish, and unfortunately, it didn’t deliver the vibrant Dominican flavors I was hoping for. While I understand the restaurant has a different concept, a stronger infusion of local flavors would enhance the menu. In terms of activities, the resort could benefit from more entertainment options for adults to keep the evenings lively. Despite this, the overall service at the hotel was excellent, with friendly and attentive staff always ready to assist. Hyatt Ziva Cap Cana is a beautiful resort with great potential, offering outstanding dining and fantastic service. With a few enhancements in culinary variety and entertainment, it could be a truly unbeatable destination.
Stayed 3 nights in Dec 2024

10/10 Excellent

louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service is the only downside.
Stayed 5 nights in Dec 2024

8/10 Good

Cynthia Beverly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay as a family of nine the staff was the best part of the resort all of the amenities are new and updated my only complaint would be a lack of culture there was no indication anywhere in the resort that I was in the Dominican Republic I would have liked to hear more cultural music or more Experiences with native foods and just a better representation of the Dominican culture.
Stayed 4 nights in Nov 2024

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Nov 2024

10/10 Excellent

kaushik

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Nov 2024

10/10 Excellent

Chandresh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent

6/10 Okay

Ayon

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Was a good property. We wanted to try something different for once. But not good value for money compared to Dreams Dominicus or Casa De Campo. Will not be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort we have stayed in the past 10 years.
Stayed 6 nights in Nov 2024

10/10 Excellent

Saranda

Stayed 5 nights in Nov 2024

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at Hyatt Ziva! We went in early November with our five and seven year old daughters and loved the resort. Tons for the kids to do between the beach, pools, hot tub, water park, kids club and kids club events. Our kids loved the night shows - the Disney themed event, karaoke, magician, acrobatic show - all really great. Fantastic service - every single staff member has a amole and is engaging and trying to make sure you have the best time ever. It rained one day and we still felt we had plenty to do. It was also really nice to be next to the adults only resort, when we did choose to utilize the kids club, because we were able to get in a few extra restaurants. Highly recommend!
Stayed 6 nights in Nov 2024

10/10 Excellent

Lauren

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect family vacation. We are a family of 4- me, my husband and our 11 yo and 8 yo sons. The boys loved the water park and ice cream truck, my husband and I loved the numerous food options, the excellent entertainment, the beaches and the superior service. EVERYONE on staff is friendly and accommodating. We stayed the week before Thanksgiving and the weather was just right for a beach vacation. I have nothing bad to say about this resort!
Stayed 5 nights in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay lived the swim up room
Stayed 2 nights in Oct 2024

8/10 Good

Brona

Food generally was good however buffet dinner was not
Stayed 3 nights in Nov 2024

10/10 Excellent

Anemona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best management of all the Hyatt’s I’ve stayed at. Beautiful rooms, receptive to any issues, correcting them right away and a room upgrade same day. The property is very modern and nice looking, tastefully designed
Stayed 4 nights in Nov 2024

8/10 Good

Ramon

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from the Hyatt Ziva and had an amazing trip! The beach was calm and beautiful. Our butler Elvis was very attentive and always made sure we had everything we needed. All of the staff at the resort were very friendly and the service was excellent! We ate breakfast every morning at the Chinola and were greeted by Grey with her wonderful smile and great service. We will definitely be going back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher Thomas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Ziva Cap Cana has to be one of the nicest resorts we have stayed at as a family. There is a lot to do for all ages. We don’t have younger kids but the staff has planned events that are perfect for younger kids. The resort, rooms, pools, beach, restaurants are all beautiful. There is so much space on the beach. The ocean was green but not clear to the bottom. If you are over 5’ tall you are able to walk out really far. Large pool with pool bar so you never feel crowded. Great water park for the kids although there is no bar area at the water park. I could go on and on about this resort. Overall great experience that I would recommend to anyone and definitely coming back. Great job Hyatt.
Stayed 5 nights in Nov 2024

10/10 Excellent

Antonio

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is well maintained. There are many daily activities for the kids to enjoy. The service goes above and beyond to ensure you're taken care of. Overall a very good value. Highly recommend for families with kids.
Stayed 4 nights in Nov 2024

6/10 Okay

Michael, Staten Island

Traveled with family
Liked: Cleanliness
Property is beautiful as well as pools and beaches. More staff needed to serve drinks. Lost power multiple times in room due to issue with electrical panel. Had a non working phone.
Stayed 5 nights in Oct 2024

10/10 Excellent

ron a

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

ALEX

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cada centavo tiene su valor con un servicio y personas exepsionales
Stayed 2 nights in Oct 2024