See all properties

Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

Aerial view
Aerial view
1 bedroom, free minibar, in-room safe, laptop workspace
Property amenity
On the beach, white sand, sun loungers, beach towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Splash Water Park
    2 min walk
  • Arena Gorda Beach
    6 min walk
  • Punta Blanca Golf Course
    5 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    27 min drive

Room options

View all photos for Junior Suite (B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (B2C-CAN)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Deluxe Vista al Mar Elite Club (L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

Private pool

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe, B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe, B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, B2C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, B2C)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (C)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior, B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (B2C)

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Deluxe Elite Club | C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Deluxe Elite Club | C)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (C)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (C)

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, B2C)

Room amenity

Junior Suite (Swim-up, Deluxe Elite Club, B2C)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior | C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior | C)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe | C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe | C)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (E)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

Private pool

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (L)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe | B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe | B2C-CAN)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club | B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club | B2C-CAN)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, E)

Room amenity

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

Private pool

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior | B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior | B2C-CAN)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Deluxe Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Deluxe, Elite Club, E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Deluxe Elite Club | B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Deluxe Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Deluxe, U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe, U)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CAN)

Private pool

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (B2C-CAN)

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CAN)

Room amenity

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior, U)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (U)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Double Room (Swim-up, Deluxe Elite Club, L)

Room amenity

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Deluxe Elite Club, E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe, L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe, L)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club | C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club | C)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-Up | Deluxe Elite Club | C)

Room amenity

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior, L)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, U)

Room amenity

Junior Suite (Swim-up, Deluxe Elite Club, U)

  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior, E)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, L)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Deluxe Elite Club, U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Deluxe Elite Club, U)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (U)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (U)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

Private pool

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, U)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

Private pool

Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, free minibar, in-room safe, laptop workspace

Suite

  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, laptop workspace

Suite Junior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s) OR 2 Full Bed(s)

View all photos for Room Superior

1 bedroom, free minibar, in-room safe, laptop workspace

Room Superior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s) OR 2 Full Bed(s)

View all photos for Double Room Premium

1 bedroom, free minibar, in-room safe, laptop workspace

Double Room Premium

  • Sleeps 2

View all photos for Room Premium

1 bedroom, free minibar, in-room safe, laptop workspace

Room Premium

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Double Room Premium With Sea View

1 bedroom, free minibar, in-room safe, laptop workspace

Double Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 2 Full Bed(s) OR 1 King Bed(s)

View all photos for Room Premium With Sea View

1 bedroom, free minibar, in-room safe, laptop workspace

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 2 Full Bed(s) OR 1 King Bed(s)
Outdoor pool
Serenade All Suites - Adults Only Resort
Pool
All inclusive
Spa
Pet friendly
4.5 out of 5, Wonderful, (1957)
The price is $421
per night
$497 total
includes taxes & fees
Dec 5 - Dec 6
Serenade All Suites - Adults Only Resort

About the neighborhood

Punta Cana

With a stay at Hotel Riu Palace Macao - Adults Only - All Inclusive in Punta Cana (Bávaro), you'll be a 5-minute drive from Iberostar Golf Course and 6 minutes from Cocotal Golf and Country Club. .This beach property is 12 mi (19.2 km) from Bavaro Beach and 3.3 mi (5.3 km) from Cana Bay Golf Club.

What's nearby

  • Arena Gorda Beach - 6 min walk - 0.4 miles
  • Iberostar Golf Course - 5 min drive - 1.5 miles
  • Punta Blanca Golf Course - 5 min drive - 2.0 miles
  • Cana Bay Golf Club - 7 min drive - 3.3 miles
  • Cortecito Beach - 17 min drive - 4.8 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Lobby Bar Fantasia - ‬19 min walk
  • ‪restaurante la isabela - ‬12 min walk
  • ‪Larimar Restaurante Buffet - ‬19 min walk
  • ‪Pool Bar - ‬10 min walk

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

Adults-only beachfront property with a spa tub
Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 476 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at El Patio, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 7 bars/lounges.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
El Patio - This buffet restaurant serves breakfast, lunch, and dinner.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant is located by the pool. Open daily.
Volare - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Elite Club - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Elite Club
  • Kabuki
  • Krystal
  • Volare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • TV in common areas
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Macao All Inclusive
Macao Palace
Macao Riu
Macao Riu Palace
Palace Macao
Palace Macao Riu
Riu Palace Macao
Riu Palace Macao All Inclusive
Riu Palace Macao All Inclusive Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Adults All Inclusive Punta Cana
Riu Palace Macao Adults All Inclusive
Riu Palace Macao Adults Punta Cana
Riu Palace Macao Adults
Riu Palace Macao Adults All Inclusive All-inclusive property
Riu Palace Macao Inclusive
Riu Macao Inclusive Inclusive
Riu Palace Macao Adults Only All Inclusive
Riu Palace Macao – Adults Only All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Reviews

8.2

Very Good

Rating 10 - Excellent. 491 out of 1010 reviews" "
Rating 8 - Good. 281 out of 1010 reviews" "
Rating 6 - Okay. 107 out of 1010 reviews" "
Rating 4 - Poor. 65 out of 1010 reviews" "
Rating 2 - Terrible. 66 out of 1010 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chanel Antoinette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice amazing staff..wonderful food selections overall great place to vacation
Stayed 4 nights in Aug 2024

8/10 Good

Travis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property right along the beach
Stayed 4 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive. Lots of entertainment and activities. Rooms are clean. Staffs are friendly. Buffet are great with different cuisine.
Stayed 6 nights in Aug 2024

6/10 Okay

Alexandra

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
While our stay was great and we thoroughly enjoyed ourselves, the room smelled damp (like mildew) upon arrival, and there were several bugs in the room. The pool temperature was too hot as well. Pros of the stay were food options, staff and service, and on-site entertainment. We would definitely consider going back to Riu once the moisture and bug issues are resolved.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rickeya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. It had a lot of swimming pools. It was always enough space to sit down and eat whenever you were ready. No long wait times for fine dining. The property was clean. Everyone pretty much spoke Spanish and English.
Stayed 4 nights in Aug 2024

6/10 Okay

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked having access to the pools 24/7. Rooms were super nice. Service was great. Drinks were great too. Unfortunately we both got food poisoning. We were extra careful of our food choices too and still ended up sick. So that was really awful to experience.
Stayed 5 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was vibes
Stayed 4 nights in Aug 2024

10/10 Excellent

Wanda I

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto todo.
Stayed 8 nights in Aug 2024

10/10 Excellent

Andrea M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend booking elite club, benefits are well worth it. Staff was fantastic and every need was met in a timely manner. Only complaint was that we booked for 2 beds and ended up with one king bed because our double room was overbooked but we were fine with it. Wish we would have stayed longer than the 5 days we did!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Diana

Liked: Staff & service, amenities, property conditions & facilities
Loved this resort! The staff is the friendliest ever! I rarely visit a place twice , but I’ll be back !
Stayed 4 nights in Aug 2024

10/10 Excellent

Nishant

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent food choices
Stayed 5 nights in Aug 2024

8/10 Good

Chetna

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Juan Carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food and drinks were great. Staff is very helpful. Had a beautiful experience!
Stayed 5 nights in Aug 2024

10/10 Excellent

Abby

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was well kept and beautiful. We did have an issue with our room , but they accommodated and moved us to a different room. The water park was pretty dated, but overall fun. The dining options were great, and the staff was amazingly kind, accommodating, and worked very hard. This is a little bit of a busy resort, which I expected. If you’re looking for something up beat this is the place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly specially Wilson that work at the buffet very respectful and polite. We love it all
Stayed 8 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness
Stayed 5 nights in Aug 2024

6/10 Okay

Arianna

Liked: Staff & service, amenities, property conditions & facilities
You’re getting what you pay for staying here. It’s not a bad property overall but the food is not good.
Stayed 4 nights in Aug 2024

8/10 Good

Felicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When arriving to the resort around 2pm my room wasn’t available (which was fine because checkin was at 3 or 4 I believe) my husband and I waited for our cousin to arrive which was 15 minutes later. There room was available. They go to their room and wasn't happy with it said it smelled moldy and didn’t like the tub in the middle. They finally get a different room much updated room. We get to our room and it’s the room that my cousin initially was assigned to. We didn’t find anything wrong with it because my husband likes bathtubs. Me on the other hand is a woman of a certain age group and like the room to be cooler, the air worked but not to my liking, the toilet flushed sometime and then we would have to take the top off to let the water come in to flush it. This was the only issue we had. The staff Carlos, George, Willie, Jesus were all amazing and took great care of us. Food was good and they did an amazing job with helping with surprising my cousin when her kids showed up for their wedding renewal. I left off other staff can’t think of names but everyone was wonderful
Stayed 5 nights in Aug 2024

10/10 Excellent

Kenneth John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just came back from Riu Macao and wanted to thank all the entertainment staff, can’t remember all their names but special thanks to Willie, Iderya, David. And Rosa for serving us each night at the nightly show. You All Rock! We will definately be back. Check out the Sports Bar and Shakira will always serve you with her bright smile and is super friendly.
Stayed 8 nights in Aug 2024

6/10 Okay

Amiya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food wasn’t the Best but it was not bad . Entertainment was not as good as other Riu resorts. Theme party w LIT . Staff was nice .
Stayed 5 nights in Aug 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The property is well maintained and your wait staff in all areas were so attentivel and did an excellent job!!! The food was so delicious and you provided a great variety of food. I loved that you provided transportation to local attractions.
Stayed 4 nights in Aug 2024

6/10 Okay

Aliston, Louisville

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time going to an all-inclusive. Riu palace Macao was perfect for us. Nice balance between relaxing and entertainment. The staff was amazing. Expedia made transportation and booking excursions easy and safe through destination services.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beah is wonderful but it should be cleaned more often. Otherwise the experience was excellent.
Stayed 5 nights in Aug 2024