The staff was absolutely amazing — truly the highlight of my stay. If it weren’t for them, I don’t think I would’ve enjoyed my trip as much as I did. They were friendly, attentive, and really tried to make the experience better.
Unfortunately, the rest of the resort fell short for me.
The entertainment was disappointing. The DJ wasn’t great — the music was old, not uplifting, and the overall vibe felt very stale. The DJ also left around 11 p.m., and the party moved into the club next door, which had a strong sewage smell that made it hard to enjoy.
Cleanliness and maintenance were also an issue. Several parts of the property had an unpleasant odor. Even while showering, the water made the bathroom smell bad. This was really off-putting.
Food quality was inconsistent. My friend ended up with food poisoning. At the nacho bar, the burgers were either way too hard or undercooked. While the indoor dining hall had a nice selection, the food didn’t always sit well with our stomachs.
I also expected more activities on-site. There weren’t many things for guests to do, and it felt like the resort could offer more entertainment options throughout the day.
“Do Not Drink the Water” signs weren’t very visible. When people are on vacation, they’re relaxed and may forget that things are different in other countries, so clearer signage would really help.
Overall, the staff deserves five stars, but the resort itself needs improvement in entertainment, food safety,cleanliness, activities