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Excellence El Carmen - Adults Only - All Inclusive

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
Exterior
Exterior
View from room
46-inch LED TV with cable channels, TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • All inclusive
  • Gym
  • Air conditioning

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    4 min drive
  • Macao Beach
    22 min drive
  • Cana Bay Golf Club
    25 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    46 min drive

Room options

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

  • 1800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • 1000 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 2500 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • 1100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Pool View

  • 800 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Live Aqua Punta Cana - All Inclusive - Adults Only

On private beach
Pool
Breakfast included
All inclusive
4.5 out of 5, Wonderful, (1651)
The price is $458
per night
$540 total
includes taxes & fees
Dec 17 - Dec 18
Live Aqua Punta Cana - All Inclusive - Adults Only

About the neighborhood

Punta Cana

With a stay at Excellence El Carmen - Adults Only - All Inclusive in Punta Cana, you'll be 6.9 mi (11.1 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club. .This all-inclusive property is 22.9 mi (36.9 km) from Bavaro Beach and 13.7 mi (22.1 km) from Iberostar Golf Course.

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive - 0.8 miles
  • Macao Beach - 22 min drive - 7.0 miles
  • Cana Bay Golf Club - 25 min drive - 12.3 miles
  • Iberostar Golf Course - 26 min drive - 13.8 miles
  • Arena Gorda Beach - 29 min drive - 13.1 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 46 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

Adults-only beachfront property with a spa tub
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 492 guestrooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this Beaux Arts property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 15 bars/lounges, or 4 poolside bars.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Grill - This steakhouse serves lunch and dinner. Open daily.
Agave - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
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Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1213 out of 1677 reviews" "
Rating 8 - Good. 255 out of 1677 reviews" "
Rating 6 - Okay. 117 out of 1677 reviews" "
Rating 4 - Poor. 39 out of 1677 reviews" "
Rating 2 - Terrible. 53 out of 1677 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Janelle

Stayed 4 nights in Sep 2024

10/10 Excellent

Dionne K

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, very clean property… Don’t hesitate to book, you will enjoy 😎
Stayed 5 nights in Sep 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Sep 2024

10/10 Excellent

Carrie, North Ridgeville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Excellence El Carmen was a wonderful experience overall. It was my first time going all inclusive and I'd definitely do it again! There were 11 restaurants to choose from, so each night was a different experience. The staff was always eager, helpful and friendly everywhere on the property. We stayed in a Jr. Swim up room, which was beautiful. It was large with a comfortable bed, private jacuzzi in the room, and an amazing outdoor poolside patio with plenty of seating. There were a few things I'd nitpick that could have been better. The couch in the room had stains all over it, which is why my cleanliness rating wasn't as high. The shower temperature was lukewarm at best and we couldn't get it hot. The tv in the room didn't allow for any casting and had no streaming apps, so you were stuck with cable and the quality was terrible. Thankfully we didn't watch a lot of tv. Lastly, my partner and I both have Celiac and found that some of the restaurant waitstaff didn't really understand "gluten free" and how critical it was. I was given flour tortillas when I asked for corn and the manager had to come over and apologize. After that, we started seeing one particular woman, her name was Yocasta, who kept an eye on us wherever we were eating dinner to make sure we had what we needed and no further mistakes were made. She was amazing and we had no further gluten issues after she was put on the case. Overall it was a memorable and relaxing trip and I'd go back in a heartbeat.
Stayed 6 nights in Aug 2024

10/10 Excellent

Triana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the food at several restaurants. The portions were small lacking variety and the food was not that good. The room service food was fantastic though.
Stayed 7 nights in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Deundre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with plenty of food and fun activities
Stayed 3 nights in Aug 2024

10/10 Excellent

marian, bloomfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited this resort for the first time and were pleasantly surprised at our wonderful experience we had. Everything was beyond our expectations, the resort was very clean and well kept, the food at every restaurant was superb, and there isn’t enough good things to say about the staff. Everyone from bartenders, the pool staff, and the entertainment staff were beyond exceptional. Looking forward to our next stay there!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Well worth the trip.
Stayed 4 nights in Aug 2024

8/10 Good

kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Emily

Traveled with group
Disliked: Cleanliness
I have been to the Caribbean several times. This was my first time in Punta Cana. First time at any Excellence Resort. Went with a friend and booked two double beds. When we showed up we were told we were all checked in and I confirmed that the suite was 2 double beds - they told us “oh no, if you book that it is just a request, not promised. We have you in a king room. I refused to accept that and just said I would cancel and find another resort that could accommodate us. So, they were able to find something. Room wouldn’t be ready for another 4 hours thought. We did finally get in. Room was sub-par compared to other resorts I have been to”. This was by far not the worst part of our stay though. 5 days into our vacation by friend got EXTREMELY sick. I assumed maybe too much alcohol the night before and encouraged her to drink as much water as possible and rest. WELL, a few hours later and I was right there with her. EXTREME vomiting, diarrhea, hot and cold chills, shaking. We ended up going to med on site who encouraged us to go to the hospital but we told them we would try to wait it out. They were able to give us some anti-nausea meds for a pricey cost (around $200). About 3 hours later and with conditions getting worse, we made our way back to on-site med and were highly encouraged to get an ambulance to the hospital. We did and were treated with IVs and antibiotics. Doctor told me that because of our blood work, it seemed we had Dysentery! We had not
Stayed 5 nights in Aug 2024

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Shernada

Stayed 3 nights in Aug 2024

10/10 Excellent

Juliette, Hialeah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great staff and EXCELLENT food. It’s always a good time at Excellence El Carmen!
Stayed 6 nights in Aug 2024

10/10 Excellent

Radiance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our best stay at an all inclusive. Not too loud, right amount of party. The food was pretty good. The only improvement I would suggest would be more drink recipes for the bars. Each bar has their own drink menu but nothing out of the ordinary. I would've enjoyed some real mixologists. The staff is so friendly and accommodating. I was actually sad to say goodbye to some of them. The private pool suite is definitely the way to go here. Or a swim out suite if not the private pool. We will definitely be back!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Kiara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent resort
Stayed 4 nights in Aug 2024

10/10 Excellent

Brittanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time. Will be back. The spa is a MUST
Stayed 4 nights in Aug 2024

10/10 Excellent

Carlos

Stayed 6 nights in Aug 2024

8/10 Good

Jay Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to an Excellence Resort and we were not disappointed. The room, property and facilities are absolutely immaculate. The crews work around the clock to keep everything pristine. Even just walking around the grounds is an experience. There are a great selection of restaurants, and while the portions aren't huge, we enjoyed most everything we ate at each one. I do wish there were more "food truck" type options throughout the day. The beach is beautiful and kept clean. There's even a wandering waiter to bring you your drinks of choice. I will add, that they do not skimp on the alcohol when making all of your favorite drinks. My only glaring negative, and the reason for only 4 stars, was that our personal splash pool went uncleaned despite several requests to have it attentioned. They claim we left the "do not disturb" sign on the door. Twice? Housekeeping seemed to have no problem cleaning and restocking our room several times a day, everyday. All in all, an exceptional experience and we will most definitely be staying at Excellence Resorts in the future.
Stayed 6 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Paucide

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing wrong Top notch
Stayed 6 nights in Aug 2024

10/10 Excellent

Natalie Clark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property was top notch!
Stayed 4 nights in Aug 2024

10/10 Excellent

Yuselis

Traveled with partner
Liked: Amenities
Great service. Clean rooms. Great food.
Stayed 4 nights in Aug 2024