6/10 Okay
Latrina
Traveled with partner
Nov 24, 2025
The original room I received was not good at all. It smelled of mold and mildew and whoever cleaned it did a poor job. The wash clothes were all dirty dingy and the amenities that should have been on the room were not there. No umbrella, which prevented us from going out the first night because it rained. No steamer, robes or air condition. After calling a few times I finally had to walk to the front desk the next morning. Poolside music was horrible, they played music in spanish all day. Buffet food was not good and that and the poolbar food area were the only options unless you had reservations for dinner and good luck with that on the app. I have stayed at a Royalton before and this was 2 1/2 stars compaired to the one I’ve stayed at previously.
Latrina
Stayed 8 nights in Nov 2025




































