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Jewel Palm Beach

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jewel Palm Beach

Aerial view
On the beach, white sand
Interior entrance
Gazebo
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    1 min walk
  • Cabeza de Toro Beach
    10 min walk
  • Dolphin Explorer
    19 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    18 min drive

Room options

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Suite

  • 1326 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Premium Tropical View)

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Premium Tropical View)

  • 442 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premium Tropical View)

Deluxe Room, 1 King Bed (Premium Tropical View) | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Premium Tropical View)

  • 442 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Tropical View)

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Tropical View)

  • 442 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Tropical View)

Deluxe Room, 1 King Bed (Tropical View) | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Tropical View)

  • 442 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Club Tropical View)

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed (Club Tropical View)

  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Club)

Deluxe Room, 2 Double Beds, Ocean View (Club) | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View (Club)

  • 442 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View (Club)

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Ocean View (Club)

  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Ocean View (Club)

Honeymoon Suite, 1 King Bed, Ocean View (Club) | Minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Suite, 1 King Bed, Ocean View (Club)

  • 886 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Club Tropical View)

Honeymoon Suite, 1 King Bed (Club Tropical View) | Minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Suite, 1 King Bed (Club Tropical View)

  • 886 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Club Tropical)

Deluxe Room, 2 Double Beds (Club Tropical) | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Club Tropical)

  • 442 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Club Tropical)

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Club Tropical)

  • 442 sq ft
  • Sleeps 3
  • 1 King Bed
Outdoor pool
Serenade Punta Cana Beach & Spa Resort - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
4.0 out of 5, Very Good, (5217)
The price is $286
per night
$338 total
includes taxes & fees
Dec 5 - Dec 6
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About the neighborhood

Punta Cana

When you stay at Jewel Palm Beach in Punta Cana, you'll be on the beach, within a 15-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. .This all-inclusive resort is 8.6 mi (13.9 km) from Bavaro Beach and 9.6 mi (15.4 km) from Los Corales Beach.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 miles
  • Cabeza de Toro Beach - 10 min walk - 0.6 miles
  • Catalonia Caribe Golf Club - 4 min drive - 1.4 miles
  • Downtown Punta Cana - 10 min drive - 5.4 miles
  • Bavaro Beach - 26 min drive - 8.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪The Cut - ‬16 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Strikers Sports Bar - ‬19 min drive
  • ‪Coral Sea Food - ‬20 min drive
  • ‪Yuca - ‬4 min drive

About this property

Jewel Palm Beach

Beachfront resort with calming spa services
Jewel Palm Beach offers 500 accommodations with DVD players and minibars. Rooms open to furnished balconies or patios. LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the resort include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 500 guestrooms featuring minibars and DVD players. Rooms have private furnished balconies or patios. LCD televisions are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Coral Market Buffet, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 9 bars/lounges.

Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Event facilities at this resort consist of a conference center and 6 meeting rooms. Free valet parking is available onsite.
Coral Market Buffet - Onsite buffet restaurant.
The Jade - Onsite restaurant. Open daily.
Arbol + Agave - Onsite restaurant. Open daily.
Moonstone By Sofia - Onsite restaurant. Open daily.
L’ille De France - Onsite restaurant. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • 7 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arbol + Agave
  • Coral Market Buffet
  • L’ille De France
  • Moonstone By Sofia
  • The Jade

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants a la carte.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Dreams Palm
Dreams Palm Beach Punta Cana Luxury
Dreams Palm Beach Punta Cana Luxury All Inclusive
Dreams Palm Luxury
Dreams Palm Luxury All Inclusive
Palm Dreams
Dreams Palm Luxury All Inclusive All-inclusive property
Dreams Palm All Inclusive

Reviews

8.4

Very Good

Rating 10 - Excellent. 883 out of 1592 reviews" "
Rating 8 - Good. 360 out of 1592 reviews" "
Rating 6 - Okay. 185 out of 1592 reviews" "
Rating 4 - Poor. 82 out of 1592 reviews" "
Rating 2 - Terrible. 82 out of 1592 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon I got off my transportation from the airport the doorman Mr. Jesus "The Little Superman" took my luggage and he was so welcoming and make us feel like we were arriving to home, he guided us giving us a tour of the beautiful facilities to the place for Our Check in Where Mary Esther received us with all possible attention, despite arriving very early for our check in, they always gave us VIP treatment from food, drink and attention to non-stop. Juan Carlos and Rafael always assist us in the pool and beach area with the best smile and Juan Carlos with his jokes, Juan Francisco the Best Restaurant Captain, unmatched attention, Daniella at the Buffet with the best Smile. Estenia the housekeeping was so kind, hygienic, how she accommodated us, she always made sure we had everything we needed since there were four of us in a room. Something that fascinated me is the emblematic greeting from the employees to the hotel director who uses to place his hand on his chest either to greet you or to welcome you to any establishment within the hotel. It is spectacular, at least they made me feel special and important during my stay. There will be better hotels, with more stars in more exclusive areas, but Jewel Palm Beach has the best and warmest service that I have been able to experience.
Stayed 6 nights in Aug 2024

10/10 Excellent

Perry, Wake Village

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property as described, quite area close to airport
Stayed 4 nights in Aug 2024

6/10 Okay

JUDITH

Stayed 2 nights in Aug 2024

4/10 Poor

Wayne JACK, Thunder Bay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Transportation to and from are extra features that are not clearly listed
Stayed 2 nights in Aug 2024

10/10 Excellent

Elsie K

Liked: Cleanliness, staff & service, amenities
Staff members were all amazing
Stayed 7 nights in Aug 2024

2/10 Terrible

Sherri Lynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have roaches, broken items, missing furniture, dust, no pool towels, no straws four your drinks, poor air conditioning or no air, the food was disgusting, blood on my sheets, food nasty,,,especially the buffet, the casino n restaurants were closed, no entertainment, it was extremely boring and I am so mad that I wasted all my money to fly to your disgusting resort from America. I want a credit or a refund.
Stayed 3 nights in Aug 2024

6/10 Okay

Angelica, Bronx

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are old and outdated. Stains on furniture. The bathrooms in the rooms need to be upgraded. Food was just ok, nothing memorable, seemed repetitive and not many options for children. Not much to do in the resort. The entertainment shows were a plus. Sand was beautiful but couldn’t get in the water due to large amounts of sea weed.
Stayed 2 nights in Aug 2024

6/10 Okay

eymis

Stayed 1 night in Aug 2024

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything
Stayed 2 nights in Aug 2024

10/10 Excellent

kiaraly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Patrice

Traveled with partner
Food is not the best
Stayed 2 nights in Aug 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

8/10 Good

Jessica MN

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Tyquan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area very nice staff
Stayed 1 night in Aug 2024

8/10 Good

Mayte

Ac not workings.
Stayed 2 nights in Aug 2024

6/10 Okay

Said, Las Vegas

Liked: Staff & service, amenities, property conditions & facilities
The air conditioning wasn't really good, I asked them to fix it but they didn't then I didn't sleep well for two days until they changed my room which was better .
Stayed 5 nights in Aug 2024

8/10 Good

Frank Henry Loeffler

Traveled with family
We like the pool area and the recreation program, did not like the beach
Stayed 4 nights in Aug 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean a little dated only complaint was breakfast wait staff were very lazy. Had to continually ask for coffee. Wife asked three times for a drink never got. That happened two mornings. And bacon should be put out and not have to ask for it ! Pool staff were great always asking if you needed anything. Grounds were pretty and well maintained.
Stayed 6 nights in Aug 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Only recommendation is that cooler air conditioning is needed in the restaurants. Everything else was top-notch! Would definitely return.
Stayed 7 nights in Aug 2024

10/10 Excellent

Reynel

Stayed 2 nights in Jul 2024

6/10 Okay

Javier Sola, Pembroke Pines

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First and foremost on the booking page it says they have room service, what they don't tell you until you have arrived is that they charge you $5(usd) per order. They make you sign a code of conduct pledge, but they don't seem to enforce their own rules. Every breakfast and lunch must be taken at the buffet as the other restaurants don't open until 6 pm. The place seemed a little older compared to some of the other resorts I have been to, but it a cozy little resort. The staff is excellent and always pleasant and helpful. Overall it was an ok place, especially if you don't like mega crowds like some of these new resorts have. Good experience Overall
Stayed 7 nights in Aug 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of the resort are beautiful. The multiple pools of the resort are clean and very pretty. The staff was very friendly and accommodating. The room we had was a little dated, but comfortable with all of the amenities you would need. The beaches are white and very soft on the feet. If you are expecting the Caribbean clear blue water, you will need to travel further South to the Cap Cana area. The ocean around the Jewel is nice, but not nearly as pretty as the beaches South.
Stayed 5 nights in Aug 2024

6/10 Okay

Diego

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The food was average. Other resorts definitely have much better food. The resort itself was very clean and staff was friendly. My major complaint is there is no AC anywhere in the resort. Our room was 79F so they gave us a new room where the temp did not go below 76F. None of the restaurants had good AC so our family was sweating the whole trip. The theater also had no AC, the lounges had no AC, and the pools were all hot. It was impossible to get comfortable so it ruins the whole experience. The only place to get good AC was the coffee shop and the spa. I would avoid booking this resort if you'd like a comfortable experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

Vitalii

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, good people.
Stayed 7 nights in Jul 2024

8/10 Good

Roselyn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
La Comida muy rica , la playa estaba fea el agua no era clara y aunque dice el paquete all inclusive algunas cosas tienen costo extra . Yo tuve complicaciones con mi vuelo (mi vuelo lo cancelaron para el día siguiente ) y les pedi si me podían ayudar con la noche que perdí y ya estaba pagada y se negaron . Me querían cobrar 500 dólares por quedarme una noche extra .
Stayed 3 nights in Jul 2024