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Cozumel Hotel & Resort - All Inclusive

3.5 star property

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Photo gallery for Cozumel Hotel & Resort - All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Exterior
Deep-tissue massages, beach massages
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
$207
$167 nightly
$207 total
Total with taxes and fees
Jan 26 - Jan 27

Explore the area

View in a map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, Pool View

7.8 out of 10
Good
(226 reviews)
  • 322 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room (With Jacuzzi)

8.0 out of 10
Very good
(7 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
Grand Park Royal Cozumel - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
3.8 out of 5, Good, 1,012 reviews
$335 nightly
The price is $410
Feb 10 - Feb 11
Total with taxes and fees
Grand Park Royal Cozumel - All Inclusive

About the neighborhood

Cozumel

A stay at Cozumel Hotel & Resort - All Inclusive places you in the heart of Cozumel, a 2-minute drive from Cozumel Museum and 8 minutes from Chankanaab National Park. .This all-inclusive hotel is 5.1 mi (8.2 km) from Chankanaab Beach Adventure Park and 8 mi (12.9 km) from Paradise Beach.

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Stingray Beach - 11 min walk - 0.6 miles
  • Plaza Punta Langosta - 16 min walk - 0.9 miles
  • Cozumel Maritime Terminal - 3 min drive - 1.6 miles
  • Cozumel Museum - 3 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Chilangos - ‬11 min walk
  • ‪Palapas Bar - ‬6 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪El Chef Ángel - ‬19 min walk
  • ‪Taqueria El Establo - ‬12 min walk

About this property

Cozumel Hotel & Resort - All Inclusive

Family fun on the beach, with outdoor pool, near Cozumel Museum
Cozumel Hotel & Resort - All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 179 air-conditioned rooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
Cozumel Hotel & Resort - All Inclusive has 2 restaurants on site.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1600 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 1600 per accommodation (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 547 out of 1232 reviews
Rating 8 - Good. 350 out of 1232 reviews
Rating 6 - Okay. 180 out of 1232 reviews
Rating 4 - Poor. 88 out of 1232 reviews
Rating 2 - Terrible. 67 out of 1232 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Salvador

Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food was buffet style but usually good, breakfasts were excellent. Room was basic but clean. Pool was awesome and staff around the pool were attentive. Probably not a fancy enough resort for some folks but for a family vacation it's an excellent choice. We don't dive but folks that do would find it an excellent choice also. Dive boats left regularly from right across the street.
Stayed 7 nights in Oct 2025

2/10 Terrible

Richell

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated, horrible food selection, and extremely unsafe(sound like someone was trying to get in our room overnight, we had to put the dresser in front of the door)
Stayed 4 nights in Oct 2025

8/10 Good

William Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, the on property snorkeling was excellent, food was very good for all buffets.
Stayed 4 nights in Oct 2025

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was charged twice for the reservation which Expedia has ignored
Stayed 7 nights in Oct 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasent stay
Stayed 3 nights in Oct 2025

8/10 Good

ESTHER, Yukonok

Stayed 6 nights in Oct 2025

8/10 Good

MAURO A, BLUE BELL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting There The trip from the airport to Puerto Morelos was full of surprises. I’ve been visiting Mexico almost every year since 1995, and this was the first time I’ve seen Route 307 in such poor condition. Vegetation was overgrown above eye level, the road had numerous potholes, many lane markings were faded or missing, and several signs were either damaged or incomplete, showing only partial directions. Upon arrival in Puerto Morelos, we encountered even more potholes and narrow, uneven streets. Parking Valet service were our only option - not ideal, especially since our room was located very close to the parking lot. The staff required us to leave the car keys with the valet attendants, which proved inconvenient; one day, it took about 20 minutes just to get our car. Restaurants The resort offers several good dining options, we loved the Mediterranean and Japanese. The cafeteria also had a wide and satisfying selection of dishes. Facilities The property itself is very attractive and well maintained. Beach The beach was comfortable and equipped with plenty of palapas for shade. However, during our stay, sargassum was a major and issue despite the continuous efforts of the staff. Pools There are two beautiful pools, both featuring swim-up bars. They were consistently clean and inviting. People The staff, overall, were exceptionally friendly and accommodating. I’d like to recognize Jose, Davi, Nora, Synthia, Miguel (Restaurant), Alfredo, Elder (Bar), Diana (Grill).
Stayed 7 nights in Jul 2025

10/10 Excellent

ARACELI, MORENO VALLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful peaceful place
Stayed 2 nights in Sep 2025

8/10 Good

Tracy Allen

Traveled with family
Liked: Cleanliness
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here many times in the past. Before Wyndham took over. Everything is nicer now.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there to celebeate our 50th Wedding Anniversary with our family and friends. The staff was wondeful!! The food was excellent!! The pool was large and well-kept. Whether we were at the beach or the pool, there was always ample chairs available. I would highly recommend this resort
Stayed 7 nights in Sep 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Stayed 3 nights in Sep 2025

8/10 Good

Lindsey

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great resort for scuba diving or for anyone wanting to spend time around the (gorgeous) pool. There isn’t a “beach” but there are plenty of lounge chairs and hammocks on sand right above the ocean. There’s also a walkway down into the ocean for swimmers. BRING BUG SPRAY. Mosquitos are prevalent around the ocean/outdoor eating areas. Food had a great variety
Stayed 4 nights in Sep 2025

10/10 Excellent

Shawnna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was in a great location close to everything downtown
Stayed 5 nights in Sep 2025

2/10 Terrible

June, Wichita Falls

Stayed 13 nights in Sep 2025

10/10 Excellent

james lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean but there was things that needed fixed. However, it was a fantastic place to stay and I would stay there again
Stayed 2 nights in Aug 2025

6/10 Okay

Trevorius

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a very clean hotel. Staff was not friendly at all. A simple good morning would have been nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived everything about it
Stayed 5 nights in Sep 2025

8/10 Good

Arthur

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 8 nights in Sep 2025

10/10 Excellent

Mark Alan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond. Rooms are super clean, great location just south of THE MEGA. Its such a great place and location this is our 4th 8 day this year. Highly recommend it.
Stayed 8 nights in Sep 2025

10/10 Excellent

Brett

Stayed 4 nights in Sep 2025

10/10 Excellent

Luther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Hotel Cozumel & Resort. The staff is very friendly and the Resort and rooms are spotless. The Hotel is within walking distance to the square for shopping. L Riley
Stayed 7 nights in Aug 2025

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The Cozumel Hotel and Resort was an incredible place to stay for myself and my family. We reserved two standard rooms with a pool view. What we loved: The staff were accommodating and went above and beyond to provide activities and entertainment, hourly. Evening shows were spectacular! The pool is heated, and the indoor and outdoor spaces are aesthetically pleasing. Our favorite part about the room was a hammock by the sliding glass door, which provided beautiful access to the patio and views of the pool. There is no beach, but there is a beautiful sandy area and the ocean is easily accessible with instant snorkel opportunities right off the shore. Not to mention, the hotel has complimentary snorkel gear for the whole family. What we thought was just OK: The food kept us fed, but after a full week of eating there, the selection felt limited. We absolutely loved all the servers and chefs, though. What we didn't enjoy at all: The bathrooms had layers of paint and mold. The showers and toilets weren't the best to say the least. The smell of mildew deep in the halls was almost unbearable at times. If you're looking for affordability, The Cozumel experience, safety and fun, along with the all inclusive package, this hotel is absolutely a great option.
Stayed 7 nights in Aug 2025