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Fiesta Americana Condesa Cancun All Inclusive

4.5 star property

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Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

9 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
2 outdoor pools, pool umbrellas, sun loungers
9 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$562
$461 nightly
$562 total
Total with taxes and fees
Feb 27 - Feb 28

Explore the area

View in a map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪3 min walk‬
  • Place, Oasis Arena
    ‪6 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.2 out of 10
Very good
(128 reviews)
  • Garden view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Sunset View

Lake view

Premium Room, 2 Double Beds, Non Smoking, Sunset View

8.2 out of 10
Very good
(38 reviews)
  • Lagoon view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Beach/ocean view

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.4 out of 10
Very good
(39 reviews)
  • Ocean view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Beach/ocean view

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(49 reviews)
  • Partial ocean view
  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Garden view

Premium Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(114 reviews)
  • Garden view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Sunset View

Lake view

Premium Room, 1 King Bed, Non Smoking, Sunset View

9.0 out of 10
Wonderful
(30 reviews)
  • Lagoon view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Beach/ocean view

Premium Room, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(18 reviews)
  • Ocean view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View | View from room

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(62 reviews)
  • Partial ocean view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Master)

View from room

Premium Suite, 1 King Bed, Non Smoking (Master)

8.4 out of 10
Very good
(9 reviews)
  • Partial ocean view
  • 839 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (with Plunge Pool)

Premium Room, 1 King Bed (with Plunge Pool) | Garden view

Premium Room, 1 King Bed (with Plunge Pool)

8.2 out of 10
Very good
(24 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (with Plunge Pool)

Premium Room, 2 Double Beds (with Plunge Pool) | Garden view

Premium Room, 2 Double Beds (with Plunge Pool)

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Beach/ocean view

Family Suite

  • Ocean view
  • 839 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Bedroom Master Suite

Beach/ocean view

2 Bedroom Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1227 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Lake view

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

8.6 out of 10
Excellent
(4 reviews)
  • Lagoon view
  • 386 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Lake view

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

8.0 out of 10
Very good
(7 reviews)
  • Lagoon view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

Beach/ocean view

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • Sea view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

Beach/ocean view

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

  • Ocean view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Serenity Ocean Front)

Beach/ocean view

Room, 2 Double Beds (Serenity Ocean Front)

  • Ocean view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Serenity)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Ocean View (Serenity)

  • Partial sea view
  • 386 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Serenity - Ocean Front)

Beach/ocean view

Suite (Serenity - Ocean Front)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 839 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Aerial view
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$661 nightly
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Total with taxes and fees
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About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Fiesta Americana Condesa Cancun All Inclusive is within a 5-minute walk of Aquaworld and within 2 minutes by car from Kukulcan Plaza Shopping Mall..This all-inclusive property is 2.2 mi (3.6 km) from La Isla Shopping Mall and 7.5 mi (12.1 km) from Teatro de Cancún.

What's nearby

  • Aquaworld - 3 min walk - 0.2 miles
  • Oasis Arena - 6 min walk - 0.4 miles
  • Maya Museum of Cancun - 13 min walk - 0.7 miles
  • Iberostar Cancun Golf Course - 16 min walk - 0.9 miles
  • Delfines Beach - 3 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Tatish Restaurant - ‬3 min walk
  • ‪La Placita - ‬5 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Coffee & You - ‬3 min walk
  • ‪Cevicheria Condesa - ‬4 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 507 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a waterslide, and a fitness center. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 3 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 21600 square feet (2007 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
The Market - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Brasa by the Sea - This poolside brasserie specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open select days.
El Mexicano - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open select days.
San Telmo $ - This theme restaurant specializes in Argentinean cuisine and serves dinner only. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • 4 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasa by the Sea
  • El Mexicano
  • Rosato
  • San Telmo $
  • The Market

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (21,600 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.97 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
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Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2458 out of 3939 reviews
Rating 8 - Good. 844 out of 3939 reviews
Rating 6 - Okay. 347 out of 3939 reviews
Rating 4 - Poor. 148 out of 3939 reviews
Rating 2 - Terrible. 142 out of 3939 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Ugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hospitality of the staff and how clean the room and public areas were. There were also many food options that I enjoyed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cartravia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was enjoyable... Great property
Stayed 7 nights in Nov 2025

10/10 Excellent

Jesus Manuel

Stayed 1 night in Nov 2025

8/10 Good

Jamie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great resort for an infant. Some of the timing of food options was tough but overall we had a great time.
Stayed 6 nights in Nov 2025

10/10 Excellent

Vanessa

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Everting was amazing!!!! Beautiful, clean, the food was fresh and delicious!!!!
Stayed 4 nights in Oct 2025

6/10 Okay

Desiree

Stayed 5 nights in Nov 2025

8/10 Good

virgilio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

6/10 Okay

Sarah

Stayed 2 nights in Nov 2025

10/10 Excellent

Sun Jin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view was magnificent.
Stayed 7 nights in Nov 2025

10/10 Excellent

anne

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent. Andrew, Esteban, Ariel, Tomas, Cesar, to name a few.
Stayed 7 nights in Nov 2025

10/10 Excellent

jisca

Liked: Cleanliness, amenities, property conditions & facilities
everyone was so nice and very friendly. everyone had a smile on their face! the food was amazing so good 10/10! def will be coming back.
Stayed 4 nights in Nov 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is terrific, spotless clean, very well designed resort. Place gets a 4 instead of a three based on those things they do well Downsides are that it's all inclusive. Food is not good. Beautiful restaurants, but at the brazilian restaurant with great presentation, couldnt tell the difference between beef, chicken, pork etc. three sliced meats and three cheeses on the buffet had indistinguishable flavors. Everything food wise really bland. We had a high end ocean front room with a balcony hot tub and an in suite soaking tub. Couldn't use either and had to jump in and out of cold shower as they over four days they never could get warm water to work.
Stayed 7 nights in Nov 2025

10/10 Excellent

Angel, Pingree Grove

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff great food
Stayed 8 nights in Nov 2025

8/10 Good

Jeanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except for the fact that they were using the jackhammer to tear up the tiles in the pool area very noisy and it was on the weekend. Suggest maybe a slower time not when there’s so many guests.
Stayed 3 nights in Nov 2025

8/10 Good

Shiming, Irvine

Stayed 3 nights in Nov 2025

6/10 Okay

Kuntal

Room were okay but view was great.
Stayed 5 nights in Sep 2025

8/10 Good

Johnnie W

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were disappointed that we had two instances where we had money stolen, once from the pool area, and the other time out of our room. We had the "DO NOT DISTURB" sign on the door but found our room had been cleaned anyways. The two thefts totaled $210.00 USD which won't break us but doesn't sit well, especially when the staff/management pretty much shrugged us off. I reported this 3 separate times and had ZERO response from Fiesta Americana Condesa's Security department and management. On top of it all, Fiesta Americana Condesa did not honor our VIP status as they had Ocean Front Rooms available that was supposed to be a FREE UPGRADE feature, but instead, charged me $539.00. Again, VIP members are to receive FREE UPGRADES! As for the property itself, it was fine although the rooms need to be refreshed/updated as it is showing its age. Besides the above issues, we still had a nice time as the food, service and entertainment was great! We spent more than we wanted to on this trip as the rates seemed very high (almost double from the last time we stayed here), but will go back but with lower expectations.
Stayed 6 nights in Nov 2025

8/10 Good

Katelyn Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were disappointed that we had two instances where we had money stolen, once from the pool area ($110.00 USD), and the other time out of our room ($100.00 USD). We had the "DO NOT DISTURB" sign on the door but found our room had been cleaned anyways. The two thefts totaled $210.00 USD which won't break us but doesn't sit well, especially when the staff/management pretty much shrugged us off. I reported this 3 separate times and had ZERO response from Fiesta Americana Condesa's Security department (Karen) and one of the managers (Roberto Velasquez). On top of it all, Fiesta Americana Condesa did not honor our VIP status as they had Ocean Front Rooms available that was supposed to be a FREE UPGRADE feature, but instead, charged me $539.00. They were going to charge me $700.00 (USD) for the upgrade until I mentioned that it was supposed to be a FREE UPGRADE! As for the property itself, including the rooms, need to be refreshed/updated as it is showing its age. Lastly, the food, service and entertainment was great! Had a great time chatting with Andrew and Wendy in the entertainment department!! We spent more than we wanted to on this trip as the rates seemed very high (almost double from the last time we stayed here), but will go back but with lower expectations.
Stayed 4 nights in Nov 2025

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room.was great a few issues but they fixed right away
Stayed 8 nights in Nov 2025

10/10 Excellent

Judy A

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was kept spotless. From the very beginning, the staff was absolutely amazing when our luggage was collected to the pool staff. Thomas, Reyes, Entertainment staff Esteban, Ariel, Ileana, All the restaurant and bar staff were amazing. Every staffer I passed had a smile and a greeting. Everyone was more than willing to help with anything we needed. If I have another return trip it will be to Fiesta American. Thank you for everything.
Stayed 7 nights in Nov 2025

4/10 Poor

Alee

Traveled with partner
I heard from other people with first time experience to cancun and birthday had amazing time on how the staff treat them. I feel they could do a better job. My experience what's definitely different from what my friends have experience
Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This one of best places for service ever. From the time you arrive to every reservation or drink. Outstanding!
Stayed 4 nights in Nov 2025

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean staff was excellent JJ and the bartender Antonio we're very good always willing to help please
Stayed 5 nights in Nov 2025

10/10 Excellent

Ronald

Stayed 5 nights in Oct 2025