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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property

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Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Outdoor pool, pool umbrellas, sun loungers
Property video
Couples treatment rooms, sauna, body treatments, mud baths, hydrotherapy
On the beach, white sand, sun loungers, beach towels
4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Spa
  • 24/7 front desk
$435
$357 nightly
$435 total
Total with taxes and fees
Sep 19 - Sep 20

Explore the area

View in a map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪2 min walk‬
  • Quinta Avenida
    ‪2 min drive‬
  • Xcaret Eco Theme Park
    ‪10 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Accessible Garden View, 1 Queen Bed, Non-Smoking

  • 373 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Ocean, 2 Queen Beds, Non-Smoking

  • 460 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 1 King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(21 reviews)
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior with Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior with Pool View

  • 247 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe with Ocean View

8.0 out of 10
Very good
(1 review)
  • 247 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard with Garden View

  • 398 sq ft
  • Sleeps 4

View all photos for Room Superior with Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior with Pool View

  • 247 sq ft
  • Sleeps 4

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard with Garden View

  • 398 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe with Ocean View

  • 247 sq ft
  • Ocean view
  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Playacar), Viva Azteca by Wyndham, A Trademark All Inclusive Resort is within a 5-minute drive of Playacar Golf Club and Quinta Avenida. .This all-inclusive property is 2.1 mi (3.4 km) from Mamitas Beach and 4.9 mi (7.9 km) from Xplor Theme Park.

What's nearby

  • Playacar Golf Club - 2 min walk - 0.1 miles
  • Playacar Beach - 10 min walk - 0.5 miles
  • Quinta Avenida - 2 min drive - 1.1 miles
  • Xplor Theme Park - 7 min drive - 4.6 miles
  • Xcaret Eco Theme Park - 10 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min walk
  • ‪La Terraza - ‬9 min walk
  • ‪Turquesa - ‬5 min walk
  • ‪Occidental Allegro - ‬2 min walk
  • ‪La Barra Artesanal - ‬5 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Family fun on the beach, with outdoor pool, near Playacar Golf Club
Viva Azteca by Wyndham, A Trademark All Inclusive Resort offers 339 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Stay in one of 339 guestrooms featuring Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at El Nopal, one of the property's 4 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 6534 square feet (607 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
El Nopal - This buffet restaurant serves breakfast, lunch, and dinner.
II Palco - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Xul Ha - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
El Cenote - This poolside bar serves light fare only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • El Cenote
  • El Nopal
  • II Palco
  • Xul Ha

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bodyboard
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Padel
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,534 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 466 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

carmen Rosa

Liked: Cleanliness
Excellent service beautiful hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!!! We loved it!
Stayed 4 nights in Jun 2025

10/10 Excellent

Silvestre

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Andrew

Stayed 7 nights in Jun 2025

10/10 Excellent

Sergio

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, a lot of activities for kids and adults. Would recommend 100% The staff at the kids club were amazing and treated our boys like family. Great place to stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort is very well kept. It was clean, though the rooms could use a renovation. The showers were outdated. The resort is eco-friendly, so they don't use water bottles. They have filtered bottle filling stations around the resort. They also offer cool water from dispensers around the property. The resort is very close to Playa Del Carmen, for any shopping you want to do. There's also a very decently sized market just down the road from the resort. It's a gated community, so it's very safe. I would definitely recommend this resort to anyone wanting to stay at a nice, quiet and affordable resort near playa del carmen.
Stayed 7 nights in May 2025

4/10 Poor

Maria Rodriguez

Traveled with partner
The food was absolutely terrible, and to make matters worse, my husband found a cigarette butt in his meal! We were completely disgusted and immediately reported it to the manager. Needless to say, we will never be returning to this resort again!
Stayed 5 nights in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach
Stayed 4 nights in May 2025

8/10 Good

Serguei

Traveled with family
Liked: Cleanliness
Overall 7 days trip went good. Good food, friendly stuff, close to shopping and a 10 min walk to 5th street. Hotel is kind of outdated but we were there for the Ocean not a room. Did not have any people who want you to buy the Timeshare , that's was a surprise. Overall will comeback.
Stayed 7 nights in May 2025

8/10 Good

Manuel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.
Stayed 3 nights in May 2025

6/10 Okay

Tyler

Liked: Cleanliness
I would rate my stay at Viva Azteca as mediocre. I have stayed at resorts that were nicer, although our stay at Viva Azteca was decent. My biggest problem was the lack of restaurants
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an old Playa del Carmen vibe. The staff is very attentive and helpful. The food was great, wonderful coffee and always had options for delicious fresh food.
Stayed 8 nights in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo está bien thanks
Stayed 8 nights in Apr 2025

8/10 Good

Gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Travelled here with my partner, it was a very chill resort with lots of families. Definitely not a big party spot, but that was good for us. Everything was nice and clean, our power went out one day and they fixed it quickly. Our only issue was the food, we didn’t have high expectations going in as all inclusive food is hit or miss but we were still disappointed.
Stayed 5 nights in Apr 2025

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
Great resort
Stayed 10 nights in Apr 2025

4/10 Poor

Billie-Jo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

8/10 Good

Sergio O

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good AND clean. Good could be better. Restaurant schedules were not the Best.
Stayed 4 nights in Apr 2025

10/10 Excellent

Santo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great for families. Friendly helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable, friendly staff, great service
Stayed 7 nights in Apr 2025

10/10 Excellent

reeza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, everything at this hotel was great, especially the staff and service, restaurant food and service was excellent, property was clean and spotless. I would recommend to anyone to stay here at this all-inclusive hotel, it's less than 1 hr. from Cancun Airport, lots of activities. My family really enjoyed it- very safe, only recommendation to Viva Azteca please time limit people in the hot tub if it's busy.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well taken care of. There were many options of food at the buffet and the restaurants. You can walk into downtown within 20 minutes. The beach was AMAZING! We all had a wonderful time visiting!
Stayed 4 nights in Apr 2025

10/10 Excellent

Irais

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly
Stayed 7 nights in Apr 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time to Viva Azteca this time with our teen boys. Same great service experience as the first. Very clean, very nice amenities and staff. Food is pretty good with variety. We will definitely go back again and recommend to friends and family.
Stayed 5 nights in Mar 2025