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3.5 of 5 guest rating
Room type Options Nightly price Book
Superior Ocean, 2 Queen Beds, Non-Smoking
Room with view
460 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Superior Garden, 1 King Bed, Non-Smoking
373 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Garden, 2 Queen Beds, Non-Smoking
373 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Pool, 1 King Bed, Non-Smoking
373 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Accessible Garden View, 1 Queen Bed, Non-Smoking
373 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Pool, 2 Queen Beds, Non-Smoking
373 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Beach spa retreat walking distance from Playacar Golf Club

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business center
Laundry facilities

Located in Playa del Carmen (Playacar), Viva Azteca by Wyndham, A Trademark All Inclusive Resort is within a 5-minute drive of Playacar Golf Club and Quinta Avenida. This all-inclusive resort is 2.1 mi (3.4 km) from Mamitas Beach and 4.9 mi (7.9 km) from Xplor Theme Park.

Stay in one of 339 guestrooms featuring Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at El Nopal, one of the resort's 4 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 6534 square feet (607 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Viva Wyndham Azteca Resort - All Inclusive

Paseo Xaman Ha, Mza, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Surfing/body boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Snorkeling
  • Golf
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Sailing included
  • Surfing/bodyboarding included
  • Windsurfing included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Bicycling included
  • Golf not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Snorkeling not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Kids club included
  • All meals included
  • Scuba lessons included
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Hotel Amenities

Viva Azteca by Wyndham, A Trademark All Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Viva Azteca by Wyndham, A Trademark All Inclusive Resort features an outdoor pool and a spa tub. Dining is available at one of the resort's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 6534 square feet (607 square meters) include conference space. This all-inclusive resort also offers a children's pool, a fitness center, and a sauna. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort is a smoke-free property.

  • Children's games
  • Children's toys
  • Number of outdoor pools - 1
  • Water dispenser
  • Number of hot tubs - 1
  • Fitness facilities
  • Children's club
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Padel court on site
  • Water-efficient showers only
  • Conference space size (meters) - 607
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 339
  • No accessible shuttle
  • Number of floors - 3
  • Airport transportation (surcharge)
  • Front entrance ramp
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Access to nearby outdoor pool
  • Conference space
  • Tours/ticket assistance
  • Evening entertainment
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Number of restaurants - 4
  • Conference space size (feet) - 6534
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Free self parking

Room Amenities

Viva Azteca by Wyndham, A Trademark All Inclusive Resort offers 339 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Shower only
  • Cable TV service
  • Free WiFi
  • Individually decorated
  • TV size: 55
  • TV size measurement: inch
  • Furnished balcony or patio
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Housekeeping on request
  • LED light bulbs
  • Recycling
  • Mini-fridge
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches
  • Tile flooring in room

Where to Eat

El Nopal - This buffet restaurant serves breakfast, lunch, and dinner.

II Palco - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Xul Ha - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

El Cenote - This poolside bar serves light fare only. Open daily.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Surfing/bodyboarding on site
  • Beach volleyball on site
  • Fishing nearby
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Beach yoga on site
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Water sports equipment
  • Golfing nearby
  • Rock climbing nearby
  • Archery on site
  • Kayaking on site
  • Windsurfing nearby
  • Pilates classes on site
  • Bodyboard on site
  • Playground on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Scuba diving on site

Spa Services

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Guest education on local ecosystems and culture

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Water dispenser use by guests actively encouraged

Long-term renters welcome

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Onsite COVID-19 testing (PCR) is available

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Onsite COVID-19 testing (Antigen) is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Reservations are required for onsite COVID-19 testing

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Awards & Affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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