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Flamingo Cancun

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Flamingo Cancun

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Family Room | In-room safe, blackout drapes, soundproofing, free WiFi
Bar (on property)
Theater show

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Restaurant
  • All inclusive
    All inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Blvd. Kukulcan Km. 11, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    13 min walk
  • Cancun Interactive Aquarium
    15 min walk
  • Chac Mool Beach
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Swim-up Junior Suite

Swim-up Junior Suite | In-room safe, blackout drapes, soundproofing, free WiFi

Swim-up Junior Suite

  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, Ocean View

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Ocean View

Deluxe Room Ocean View | In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Room Ocean View

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Lagoon View

Deluxe Room Lagoon View | In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Room Lagoon View

  • 420 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room | In-room safe, blackout drapes, soundproofing, free WiFi

Family Room

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Swim-up Suite

Swim-up Suite | In-room safe, blackout drapes, soundproofing, free WiFi

Swim-up Suite

  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room

  • 420 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All inclusive
Spa
3.9 out of 5, Good, (2354)
The price is $227
per night
$278 total
includes taxes & fees
Dec 8 - Dec 9
Occidental Costa Cancún All Inclusive

About the neighborhood

Cancun

With a stay at Flamingo Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Forum Beach. .This all-inclusive resort is 1.4 mi (2.2 km) from Cancun Convention Center and 3.2 mi (5.2 km) from Tortuga Beach.
View more Resorts in CancunOpens in a new window

What's nearby

  • La Isla Shopping Mall - 13 min walk - 0.7 miles
  • Cancun Interactive Aquarium - 15 min walk - 0.8 miles
  • Forum Beach - 3 min drive - 1.3 miles
  • Cancun Convention Center - 4 min drive - 1.4 miles
  • Tortuga Beach - 8 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Snack Grand Park - ‬11 min walk
  • ‪El Mirador - ‬12 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Bubba Gump Shrimp Co. - ‬1 min walk
  • ‪Café Solé - ‬11 min walk

About this property

Flamingo Cancun

Beachfront resort with calming spa services
Flamingo Cancun offers 249 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 249 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Art Deco resort include complimentary wireless internet access, concierge services, and an arcade/game room.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Fuente, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
La Fuente - This poolside restaurant serves breakfast, brunch, lunch, and dinner.
Albatros - This beachfront theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Don Roberto´s Bar & Pizza - This theme restaurant is located by the pool and specializes in pizza. Guests can enjoy drinks at the bar. Open daily.
Snack Bar Las Palmas - This family restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Albatros
  • Don Roberto´s Bar & Pizza
  • La Fuente
  • Snack Bar Las Palmas

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1985
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cancun Flamingo
Cancun Flamingo Resort
Flamingo Cancun
Flamingo Cancun Resort
Flamingo Resort Cancun
Resort Flamingo Cancun
Cancun Flamingo Hotel
Flamingo Cancun Hotel Cancun
Cancun Flamingo Hotel
Flamingo Resort Cancun

Flamingo Cancun Reviews

Reviews

6.6
Rating 10 - Excellent. 332 out of 1194 reviews" "
Rating 8 - Good. 271 out of 1194 reviews" "
Rating 6 - Okay. 207 out of 1194 reviews" "
Rating 4 - Poor. 162 out of 1194 reviews" "
Rating 2 - Terrible. 222 out of 1194 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Fredlyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Gema

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Ma Elena Concepcion

Stayed 7 nights in Aug 2024

8/10 Good

Baby Lyn Respicio, The Villages

Liked: Amenities
will cone back soon
Stayed 3 nights in Aug 2024

10/10 Excellent

Alina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Everyone was very nice!!! Loved the stuff members
Stayed 5 nights in Aug 2024

4/10 Poor

Zachary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is a mixed review, hotel itself is probably a 2-3 star stay. The beach and hotel itself are very clean they work all day to keep it that way. The beach and view are absolutely amazing! This is not a true AI hotel...for us we weren't really coming to have everything included so wasnt a huge deal, everywhere you turn, you most likely are going to have to spend more money for what you want. Swim up suites are not really private, you are sharing a pool with every room around you. WAY to many little kids! Swimming by your room with no regard. I understand in the main pool but not your swim up suite facing the beach. Adult only main also, full of kids. Buffet: The main buffet was just food to get in our stomachs, nothing amazing, and most of it has been under the heat too long and old. Side Note: The restraunt on the beach also has a buffet during these times, and I don't think many know about it because when we went, it was empty. The A LA Carte they do the lines are crazy long. We ate away most days. Snack Shack, Pizza can only be ordered inside at the location. You can not take it out of the restraunt. If you want room service..There is a FEE. There is a Starbucks here, not included. Bars don't open until 11 AM, and they are not conveniently located through the property, only if you are in the main pools. so you can not get a drink before unless it's a beer from your fridge. The pizza place doesn't open until 12 pm. My full review from hoogle won't fit.
Stayed 3 nights in Aug 2024

8/10 Good

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I had a really good time just the room wasn’t the best but was hardly in my room so it didn’t matter
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

NANCY

Traveled with family
Stayed 3 nights in Aug 2024

2/10 Terrible

Priscilla

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing good about this hotel was the beach. The staff was very rude, confrontational, had no customer service skills, the security guards were very rude and aggressive towards guest to the point of intimidation lashing out to guests experienced first hand. The rooms were dirty found trash underneath the beds bathroom had stains where there was no mopping done before we arrived at room when it was time to go to bed at room the sheets sinked the smell of mole and closed in there were only two towels had to request another towel there was three in our party the air conditioner doesn’t really work and was hot and humid at night very hot couldn’t get to sleep wanted to leave that night night but didn’t have extra funds for another hotel or buy other tickets to fly back before our departure date which was Monday morning. The food was horrible nothing really for protein basically salad stuff and white rice and potatoes and the waits were long because the dining area was small they had like twenty tables and the area for snacks hots, hamburger and nachos watery cheese and hardly any jalapeños in the morning the lady at the omelette grill was so ugly because I asked for extras pepper’s on my omelette and the man in front of me asked for scrambled eggs and the she cooked eggs sunny side up and when the man said he wanted scrambled eggs she took her hand and took to eggs with her hand no glove and put her hand in the eggs!! Stay away it really bad!!
Stayed 4 nights in Aug 2024

2/10 Terrible

Sharkeisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
no food or drinks after 10pm
Stayed 4 nights in Aug 2024

10/10 Excellent

NORMAN

Stayed 3 nights in Aug 2024

10/10 Excellent

Amena S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first trip to Mexico and we had a lovely stay at the Flamingo. It was pretty, friendly, and welcoming. Thank you!
Stayed 5 nights in Aug 2024

2/10 Terrible

Narek

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a horrible experience staying here:the staff were very rude and not helpful. Most importantly the food was so bad I got sick. Very bad experience!!
Stayed 7 nights in Jul 2024

6/10 Okay

Melissa, Bronx

Arrived Aug 3rd & left the 7th. So let me start off by saying it took me half hour to check in even though there was only 1 person in front of me & there were 3 ppl at the front desk but only 1 person checking in. I had an ocean view which was very nice the bathroom was basic and the handsoap & shampoo was never refilled. The food was very basic buffet style & when things ran out it was never replenished. They only give 2 bottles of water the entire stay not sure why it’s considered all inclusive. One of the outlets had a short it would spark up once plugged in so I only had 2 working outlets. One night the toilet was clogged I reached out to the front desk & it took 1 hr for someone to come with a plunger & that was only after going to the front desk twice to complain. The sheets smelled like mildew & there’s limited space at the snack bar about 5 tables. There was 1 person talking orders & it would take them about a 1/2 hr to take your order & another 1/2 hr to get your food. The only thing nice about this resort was the beach & location. Don’t waste your money. I don’t recommend going here.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jhonatan

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Ivan

Disliked: Staff & service, amenities, property conditions & facilities
No good customer service, restaurant have almost same food everyday, people that work there don’t care about customer
Stayed 4 nights in Aug 2024

10/10 Excellent

JORGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything´s fine. I think you should improve parking acces.
Stayed 2 nights in Aug 2024

6/10 Okay

jean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
for me the food is not too good the people very nice to talk to
Stayed 7 nights in Jul 2024

4/10 Poor

Constantinio

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
When I arrived the check-in was not polite at all. Then when i went to the room i asked for two beds and there was only one, i had to call room service to bring the bed into the room. The shampoos were never re-filled we had to call and call for the shampoo. There was not a variety of food. Then the service was terrible it said free wifi. I didn’t have any in my room or anything, only in the lobby and beach. The room had water leaking there were hairs everywhere and it was hot. I only found 3 lights in my room. A tiny one next to the bed and two in the bathroom.
Stayed 6 nights in Jul 2024

8/10 Good

Agnieszka, Brooklyn

Liked: Staff & service, amenities, property conditions & facilities
I recently stayed at Flamingo Resort for a week while on a workcation, and overall, it was a positive experience. The staff were friendly and helpful, and I appreciated that they spoke both English and Spanish, which made communication smooth. The cleanliness of the hotel was acceptable, and I had no major issues there. One of the highlights was the food options. The resort offers two restaurants and a buffet, all of which provided a variety of delicious meals. Whether you’re in the mood for something casual or a bit more formal, there’s something to satisfy every craving. However, the WiFi was a disappointment. It was not as advertised; the connection was spotty at best, which was frustrating since reliable internet was important for my work. Additionally, the cell service in the rooms was poor, adding to the connectivity challenges. Despite these issues, my stay was generally enjoyable, and I would recommend Flamingo Resort to anyone looking for a nice getaway, especially if internet connectivity isn't a top priority.
Stayed 6 nights in Jul 2024

2/10 Terrible

Jose m

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Worst hotel I stay in my life,the food horrible,only 2 restaurants,with really bad taste HORRIBLE
Stayed 4 nights in Jul 2024

4/10 Poor

Rick

Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Michel Castillo

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
The service was great everyone was very nice and friendly. The food was not very good and the options were limited. Also the buffet is too small for the amount of people the hotel is hosting. More maintance is needed we where move rooms twice for water spills. Overall it was a great experience I just expected more entretaining option and activities
Stayed 4 nights in Jul 2024

10/10 Excellent

LAWRENCE ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024