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Moon Palace Nizuc - All inclusive

4.5 star property

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Aerial view
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On the beach, white sand, sun loungers, beach umbrellas
Superior Deluxe Ocean View - Kids & Teens Free | View from room
Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, memory foam beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
$645
$529 nightly
$645 total
Total with taxes and fees
Mar 6 - Mar 7

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500
  • Place, Moon Palace Golf Club
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Riviera Cancun Golf Resort
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Deluxe Garden View - Kids & Teens Free

Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Garden View - Kids & Teens Free

8.8 out of 10
Excellent
(59 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(17 reviews)
  • Partial ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

Premium bedding, down comforters, memory foam beds, minibar

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

View from room

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, memory foam beds, minibar

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view
Moon Palace Cancun - All-Inclusive
  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very Good, 3,010 reviews
$460 nightly
The price is $562
Feb 27 - Feb 28
Total with taxes and fees
Moon Palace Cancun - All-Inclusive

About the neighborhood

Cancun

With a stay at Moon Palace Nizuc - All inclusive in Cancun, you'll be 1.1 mi (1.7 km) from Moon Palace Golf Club and 9.2 mi (14.7 km) from Riviera Cancun Golf Resort. .This all-inclusive property is 12.3 mi (19.9 km) from Delfines Beach and 13.5 mi (21.7 km) from Maya Museum of Cancun.

What's nearby

  • Moon Palace Golf Club - 1 min walk - 0.0 miles
  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Riviera Cancun Golf Resort - 7 min drive - 2.2 miles
  • Delfines Beach - 23 min drive - 10.3 miles
  • La Isla Shopping Mall - 32 min drive - 14.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Copal - ‬18 min drive
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Digit Bar - ‬19 min drive
  • ‪At Kita - ‬18 min drive
  • ‪The Grill - ‬5 min drive

About this property

Moon Palace Nizuc - All inclusive

Moon Palace Nizuc - All inclusive offers 709 accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 47-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Treat yourself to a stay in one of the 709 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor pools. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at Caporales, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Guests are offered a complimentary buffet breakfast. A complimentary manager's reception is offered each day.
Caporales - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Carvao - Overlooking the pool, this steakhouse specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Manglar - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Palapa Pelícanos - Onsite restaurant. Reservations are required. Open daily.
Sweet & Coffee - This coffee shop serves brunch only. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Caporales
  • Carvao
  • Manglar
  • Palapa Pelícanos
  • Sweet & Coffee

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 34 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-000963/2025

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

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Moon Palace Nizuc - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1024 reviews
Rating 8 - Good. 207 out of 1024 reviews
Rating 6 - Okay. 86 out of 1024 reviews
Rating 4 - Poor. 38 out of 1024 reviews
Rating 2 - Terrible. 46 out of 1024 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and all the services and amenities were great. Staff were very courteous and helpful. Moon Palace Nizuc truly offers the full inclusive experience!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Martina

Stayed 4 nights in Jul 2025

10/10 Excellent

Luis Alberto

Stayed 2 nights in Nov 2025

8/10 Good

Miranda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing! Friendly service, clean environment/pools, room was cleaned 2x per day, daytime entertainment was great with water exercise/sports, live bands and cooking lessons by the pool, evening entertainment had options that included, live duets/music in the lounge and various shows. Restaurant options are fantastic - food was delicious!
Stayed 7 nights in Nov 2025

8/10 Good

Maahir

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at Moon Palace Nizuc. The first time I went to the presentation and this time we decided not to go. We told them we weren't interested on the first day, and they kept hounding us for this presentation. I'm not sure if things have changed or because it's low season, but we had to call or place an order on the app to have housekeeping. The jets in our hot tub weren't working so we had to get maintenance in to fix it.
Stayed 7 nights in Nov 2025

10/10 Excellent

James

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!!! I will be back again!
Stayed 3 nights in Nov 2025

8/10 Good

Janeen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of dining options, activities and entertainment. The room was very clean and the fridge stocked daily. The staff are attentive and friendly. The spa and golf course are wonderful. It’s a large resort that can get extremely crowded at times. You don’t really want to use the beach at this resort, but there are plenty of pools to enjoy. There is a lot for kids to do here.
Stayed 5 nights in Nov 2025

8/10 Good

Larissa, Germantown

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was well maintained l. Food was good, pool was nice, ocean/beach conditions weren't great. There are multiple loud weddings receptions that were outside near our room that went until 10:00 p.m. Property is very big and most about 8 minutes a walk to get to any of the restaurants. Workers are all very professional and friendly.
Stayed 6 nights in Oct 2025

8/10 Good

Daljeet Singh

Stayed 5 nights in Nov 2025

6/10 Okay

Thinuja

Liked: Staff & service, amenities
Beach is not good at all and the tap water smells bad!
Stayed 5 nights in Nov 2025

8/10 Good

Sumaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Leonard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great Lots of variety service was great perfect job did not see the national park
Stayed 4 nights in Oct 2025

8/10 Good

Seoyeong

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The cleanness of the room, amenities and the staffs were all great. The ocean view was beautiful, the facilities and everything was amazing too. The only thing is that the room service takes forever to come (the food), and I would suggest eating at the restaurants rather than ordering room service for the taste as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sourabh

Stayed 3 nights in Oct 2025

8/10 Good

Jungok

Liked: Cleanliness, property conditions & facilities
Very good!
Stayed 5 nights in Oct 2025

8/10 Good

Ryerson

Stayed 4 nights in Oct 2025

10/10 Excellent

Patrisia

Liked: Cleanliness, amenities, property conditions & facilities
It was clean. Staff is very friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Emad, Westfield

Stayed 5 nights in Oct 2025

8/10 Good

Khanh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality needs to be improved
Stayed 3 nights in Oct 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waiting for transportation from pick up location but expect it for being a big resort
Stayed 4 nights in Oct 2025

10/10 Excellent

elizeh

Stayed 3 nights in Oct 2025

8/10 Good

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and yhe staff was extra friendly. The only thing we didn't like was the beach, the beach smells like sewage and the water was as brown as can be.
Stayed 3 nights in Oct 2025

10/10 Excellent

Janusz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is fine except the beach
Stayed 7 nights in Oct 2025

10/10 Excellent

Dillon Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean views but did not looking appealing to swim in.
Stayed 8 nights in Oct 2025

10/10 Excellent

Danny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can access the sister properties for other services such as dinner, bike rental
Stayed 3 nights in Oct 2025