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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Garden view
Outdoor wedding area
Private beach, white sand, sun loungers, beach umbrellas
11 bars/lounges, poolside bar, beach bar

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
  • On private beach
  • Pool
  • Bar
  • Room service
  • All inclusive

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Hekab Be Biblioteca
    6 min drive
  • Akumal Ecological Center
    9 min drive
  • Akumal Beach
    9 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    267 min drive

Room options

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View Quadruple

  • 559 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View

  • 559 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

  • 559 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite

  • 559 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout drapes

Mini Suite

  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout drapes

Mini Suite Quadruple

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout drapes

Suite Deluxe With Garden View

  • Sleeps 5
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

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Exterior

Hilton Tulum Riviera Maya All-Inclusive Resort

Pool
Breakfast included
All inclusive
Spa
4.2 out of 5, Very Good, (1492)
The price is $495
per night
$495 total
includes taxes & fees
Jan 5 - Jan 6
Hilton Tulum Riviera Maya All-Inclusive Resort

About the neighborhood

Akumal

When you stay at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive in Akumal, you'll be on the waterfront, within a 15-minute drive of Akumal Beach and Puerto Aventuras Marina. .This all-inclusive property is 11.1 mi (17.8 km) from Xel-Há Park and 5.1 mi (8.2 km) from Hekab Be Biblioteca.

What's nearby

  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Riviera Maya Golf Club - 10 min drive
  • Yal-ku Lagoon - 11 min drive
  • Half Moon Bay - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Restaurante Helios - ‬3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private spa tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and hair dryers.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 934 guestrooms, featuring private spa tubs and Smart televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers body treatments and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include wireless internet access (surcharge), concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Akumal and Tulum, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Akumal and Tulum - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Ikebana - This restaurant specializes in Japanese cuisine. Reservations are required. Open daily.
Relais Gourmand - This restaurant specializes in French cuisine. Reservations are required. Open daily.
El Patio - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
Lima - This restaurant specializes in Peruvian cuisine. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akumal and Tulum
  • El Patio
  • Ikebana
  • Lima
  • Relais Gourmand

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Motor boating
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 3 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1564 out of 3398 reviews" "
Rating 8 - Good. 879 out of 3398 reviews" "
Rating 6 - Okay. 446 out of 3398 reviews" "
Rating 4 - Poor. 260 out of 3398 reviews" "
Rating 2 - Terrible. 249 out of 3398 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xochitl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely love my stay here. I was very sad to leave. I cannot wait to go back and stay here once again. Definitely recommend this hotel has a disco. It has all the things family friendly for any group of people.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice resort; poor food options + customer service
Nice property. Limited entertainment. Great quality food at the buffet restaurant. Poor food quality and incompetent waiters at the “specialty” restaurants.
Stayed 8 nights in Sep 2024

6/10 Okay

Mason

Traveled with family
Liked: Cleanliness, staff & service
We stayed 2 years ago and were very happy with resort. This time with renovations most of what we enjoyed previously were closed. Most restaurants were not available, concierge making little efforts to accommodate with exception of Leo and Omar who were friendly and helpful. Will not plan to come back to this particular resort
Stayed 6 nights in Sep 2024

10/10 Excellent

Tyler Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 6 nights in Sep 2024

4/10 Poor

Noreen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Heeralall

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Facility is dirty
Stayed 5 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had the best time at Grand Sirenis! The resort is wonderful in every aspect. We loved the beach and lazy river. The food was also really good. Lots of options to choose from. The shows at night were very well put together with really talented dancers. Another highlight was getting to see the dolphins onsite! Special shoutout to Ricardo at the front desk. He was so kind and helpful, making sure we had a great stay. Also, Erik in the main dinning hall was excellent. He's there for breakfast and lunch. The best waiter at the resort, so attentive and friendly! My only con would be the main concierge of our building. He was not very helpful and was barely there. Overall we had a great stay. They made us feel extra special for booking with Expedia. We would definitely recommend the Grand Sirenis :)
Stayed 6 nights in Aug 2024

10/10 Excellent

junsung, buena park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Zuzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property
Stayed 7 nights in Sep 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and honest. Great place to stay for families and couples !
Stayed 3 nights in Sep 2024

6/10 Okay

Parthkumar

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Estee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful vacation. Booked 2 rooms w/ double beds for 4 people. To have connected rooms we settled for a king bed in one room & double beds in the other. Rooms were spacious & renovated. AC worked better in one room than the other but manageable with the ceiling fans and open doors for circulation. Good shower pressure, HBO channels on TV. Beach is clean & calm, no waves no sargassum problem! Beach has rocky coral at the entrance but the sand is soft beyond that. Beach chairs need updating. Pools were refreshing, with no need to reserve. There’s a quiet pool and a pool with activities. Lazy river was so fun, though more new floats would be better. Plenty of activities which we enjoyed especially bingo/music trivia and pool aerobics with Gigi, Yessica, Papi Chulo, and Jerry. Only downside was difficulty getting restaurant reservations due to closures and limited options. Buffet was good and drinks were excellent. Sit under the vents if you want to feel AC. Maid service every day we had a different towel animal it was so mindful. We loved the wildlife - raccoons , sereque, coati, monkeys, cats, pelicans, fish, iguanas, lizards. Cabanas could use hooks to keep belongings safe from animals. Easily walkable resort (we walked to the turtle beach) and shuttles are available. Free hydrotherapy session at spa was a nice bonus. We had such a pleasant time and would return.
Stayed 7 nights in Aug 2024

4/10 Poor

CHARLSIE, Kentwood

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms at this hotel are dilapidated and could use a total renovation. The showers and tubs need to be thoroughly cleaned and reglazed. The A/C isn't consistent and the rooms are all moist and have a moist smell that's impossible to ignore. The staff were friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd time at Sirenis... it was phenomenal! From the moment we checked in we felt the love from the Guest Service... Ricardo, Diana and Marlene. I don't have enough words to thank Marlene for the exceptional attention she gave us. She made us feel extra special, like family! Marlene assisted with an ocean view room upgrade plus booked the specialty restaurants and the hydrotherapy spa for us. Her team kept checking on us during our stay. Ivan, Mauro, Diana and Marlene (pampering us everywhere) were waiting at the different specialty restaurants to welcome us. The drinks at the Lobby bar were excellent... thank you Martín and Luis (who also served us at the beach bar). We loved Casa Alma! Miguel was so welcoming and Alfredo's service was excellent. The food was extraordinary delicious. It was our favourite! A warm thanks to waiters Marcelino and Jose at the lobby buffet. Loved their service. The Spa was wonderful and Rafael was simply awesome! We had a blast at the spa! Sirenis grounds is beautiful and well maintained and even though they are undergoing major repairs, it was barely noticeable. The pools including the lazy pool were big and clean. The ocean was beautiful, a little rough but that's mother nature's call. We always found lounge chairs both at the pool and by the beach. Many bars and plenty fresh delicious food all over. This vacation was one of the best ever thanks to Marlene, her team and all the staff. Every employee at the resort made our vacation
Stayed 3 nights in Sep 2024

6/10 Okay

Kristian

Traveled with family
Liked: Cleanliness, staff & service
A lot of trying to sell timeshares and memberships. Definitely limited for regular guests and half the property and amenities were only available for certain memberships, depending on your wristband color including shuttle services, food items and certain restaurants and bars on property
Stayed 3 nights in Sep 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Sergio

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Half of the complex was closed due to renovations, also some activities like the disco were cancelled with no notice at all, happened to me twice in 7 days. Due to the renovations, dining/restaurants availability was limited so we could only make reservations for 3 out of the 7 days we stayed there. The resort is huge and the wait for transport inside of it is around 15-20 minutes. This is way too much wait for a resort. Lastly, all the pools/water activities close at 7 PM, this seems way too early. Overall, it is decent place, but I think it in no way reflects the cost.
Stayed 6 nights in Sep 2024

10/10 Excellent

Irma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the exceptional treatment/service of Marlene, Ricardo, Luis, Diana and Edgar at Concierge. Luis at Beach bar. We had a Fantastic time!!! Looking forward to booking real soon.
Stayed 3 nights in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing i did not like is that many services were unavailable due to maintenance but we were no notified before reserving, no compensation given for that
Stayed 6 nights in Sep 2024

6/10 Okay

Melissa Sheleeza

Liked: Staff & service, property conditions & facilities
Pros - beach was great. There a section where there were a ton of fish around you - pools were great but could add some music - lazy river was great - most of the staff are friendly - lots of animals around the resort Cons - food had no taste. No authenticity - room had a smell - room had a ton of ants inside - drinks werent the greatest - check in process was too long. Took around 25 minutes a person/family - a la carte food wasnt great
Stayed 7 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay, we enjoyed the lazy river, the food variety and the outdoor space overall. The staff was very helpful and kind.
Stayed 5 nights in Jun 2023

10/10 Excellent

Payton Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service and how big it was while still doing renovations. Will most likely be back again.
Stayed 5 nights in Sep 2024

6/10 Okay

JORGE

Traveled with family
Liked: Staff & service
The staff were nice and attentive; the bad part was the lack of time slots for the a la carte restaurants. We were told basically we would have to eat at the buffet every day. The only two restaurants we were able to get reservations for were the Italian and French restaurant.
Stayed 5 nights in Sep 2024

10/10 Excellent

Vijaya

Traveled with group, Traveled with family
Friendly and courteous staff Restaurant food very poor, buffet breakfast to dinner excellent. Drinks super(alcohol and soda juices.
Stayed 5 nights in Aug 2024