See all properties

Haven Riviera Cancun - All Inclusive - Adults Only

4.5 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

Exterior
4 outdoor pools, free cabanas, pool umbrellas
Front of property
Serenity Club Ocean View 2 Queen Beds Junior Suite | Premium bedding, pillowtop beds, free minibar, in-room safe
Free daily buffet breakfast

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Breakfast included
  • All inclusive
  • Spa

Explore the area

Map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • Xoximilco
    10 min drive
  • El Tinto Golf Course
    11 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Ocean View 2 Queen Beds Junior Suite

Serenity Club Ocean View 2 Queen Beds Junior Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Ocean View 2 Queen Beds Junior Suite

  • 735 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

  • 735 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, One Bedroom, Master Suite, Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club, One Bedroom, Master Suite, Ocean Front

  • 1249 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

  • 735 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite (Serenity Club Ocean Front)

Presidential Suite (Serenity Club Ocean Front) | Premium bedding, pillowtop beds, free minibar, in-room safe

Presidential Suite (Serenity Club Ocean Front)

  • 2454 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, Two Bedroom, Master Suite, Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club, Two Bedroom, Master Suite, Ocean Front

  • 1808 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Pure Wellness Junior Suite Partial Ocean View

Pure Wellness Junior Suite Partial Ocean View | Premium bedding, pillowtop beds, free minibar, in-room safe

Pure Wellness Junior Suite Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

  • 735 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Garden View

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Romance Junior Suite Swim-Out Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Junior Suite Swim-Out Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Partial Ocean View King Bed Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Partial Ocean View King Bed Junior Suite

  • 747 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View (Swim out)

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Garden View (Swim out)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Romance Junior Suite Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Junior Suite Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Junior Suite Ocean Front

Serenity Club Junior Suite Ocean Front | Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Junior Suite Ocean Front

  • 603 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim-Out Partial Ocean View

Junior Suite Swim-Out Partial Ocean View | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Swim-Out Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Romance Jr Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Romance Jr Suite Ocean Front

  • 603 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Serentiy Club Junior Suite Swim Out Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serentiy Club Junior Suite Swim Out Ocean Front

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Ocean View King Bed Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Ocean View King Bed Junior Suite

  • 735 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Pool
Breakfast included
All inclusive
Spa
4.3 out of 5, Excellent, (751)
The price is $568
per night
$568 total
includes taxes & fees
Jan 4 - Jan 5
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

About the neighborhood

Cancun

With a stay at Haven Riviera Cancun - All Inclusive - Adults Only in Cancun, you'll be 4.1 mi (6.6 km) from Xoximilco and 8.6 mi (13.8 km) from Ventura Park Cancun. .This all-inclusive property is 12.9 mi (20.8 km) from Delfines Beach and 13 mi (20.9 km) from Puerto Morelos Beach.

What's nearby

  • Xoximilco - 10 min drive
  • Moon Palace Golf Club - 12 min drive
  • Ventura Park Cancun - 16 min drive
  • Riviera Cancun Golf Resort - 22 min drive
  • Delfines Beach - 23 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬14 min drive
  • ‪Grand Lobby Bar - ‬13 min drive
  • ‪Grand Central Buffet - ‬14 min drive
  • ‪Momo teppanyaki Resturant - ‬15 min drive
  • ‪The Grill - ‬15 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 435 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and an outdoor tennis court. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy local and international cuisine at Tahani, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 20000 square feet (1858 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in seafood and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Spa tub
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (20,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2816 out of 3900 reviews" "
Rating 8 - Good. 684 out of 3900 reviews" "
Rating 6 - Okay. 227 out of 3900 reviews" "
Rating 4 - Poor. 90 out of 3900 reviews" "
Rating 2 - Terrible. 83 out of 3900 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities
This resort and staff was simply amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

Tywanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Mariah

Stayed 3 nights in May 2024

10/10 Excellent

Tatiana Isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The pools are amazing. There is plenty of food options for everyone. The ocean is not clear here but they do clean up the algae. You are deep in the jungle and secluded from all other hotels. Please note Uber is available; they will overcharge you for the taxi service. The bed was very comfortable and we were glad we had a somewhat secluded room as to not hear the party music in the main pool during events. The service from the people was top notch but please remember to tip! A dollar makes a huge difference to these guys who work so hard to ensure you have an amazing experience. My only complaint was the music at the main pool. They played things like imagine dragons, coldplay, and music that has nothing to do with beach vibes. I also highly reccomend the Cenote excursion and a little trip to downtown Puerto Morelos.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mariely

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding, staff is very friendly and willing to attend any request. The hotel provided a complimentary room upgrade. My room was upgraded. I would had like longer hours for the buffet but room service was great.
Stayed 5 nights in Sep 2024

10/10 Excellent

Eden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Food needs improvement.
Stayed 6 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group of 14 stayed in the Serenity club for our friends 40th birthday. We had such an amazing time. Brandon set up cabanas and decorated for us one day by pool. Everyone was extremely friendly and helpful. The property was beautiful and very well taken care of. HIGHLY recommend
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service in general is second to none.
Stayed 13 nights in Sep 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so attentive to us. Our butler Manny also made sure we were taken care of. Great food, entertainment and the best customer service.
Stayed 7 nights in Sep 2024

10/10 Excellent

Taeya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

10/10 Excellent

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every single moment of my stay and the process with expedia made it so easy
Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa, Moosup

Liked: Cleanliness, staff & service, property conditions & facilities
OMG I loved this resort! From the moment I arrived until I checked out
Stayed 5 nights in Sep 2024

10/10 Excellent

Rachelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited for our Anniversary. Haven was a treat. We received a sweet room upgrade and the rooms were really clean. Our room was cleaned everyday and the night time service was great. Great options for excursions and we went golfing. Food was good for a resort. The buffet was also better then I thought. The resort had other great dinner options and you can book on your phone. The beach had lots of seaweed but was cleaned every day. The 3 pools were nice but very warm. We bought transportation and it was easy to get from the resort to the airport. Staff are very nice. I was greeted everywhere from everyone from the gardner to the bartenders. Entertainment could have been a bit better but we had fun at casino night and fireworks for mexican Independence. I'm definitely hoping to book again before the year ends.
Stayed 4 nights in Sep 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation ever. Food, beverages, and staff were amazing. I plan on going again!
Stayed 8 nights in Sep 2024

10/10 Excellent

Dexter

Stayed 3 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Food and service was very good. I definitely recommend it to anyone who wants to relax and have a good time. The entertainment was excellent Pepe did a very good job.
Stayed 5 nights in Sep 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at Haven and we enjoyed it just as much as the first time! We took my daughter and my nephew to celebrate their high school graduation. Haven did a nice job of keeping us all together, the food and pools were amazing (we really love the swim out rooms!) and the club at night was very fun!
Stayed 4 nights in Jul 2024

10/10 Excellent

Leopoldo

Traveled with partner
Liked: Amenities
Great place to stay. Amazing service
Stayed 4 nights in Sep 2024

10/10 Excellent

Vipal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Pranav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Narendra

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Very friendly and professional staff to meet all of our needs no matter how big or small. Thank you for a great experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

James Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The property, staff and service were excellent. The Haven was an experience like no other. I was definitely spoiled by the staff and service. I have never experienced service like this in the states. The food at the buffet was great. The restaurants were great. The waitstaff were great. We had the opportunity to eat at all but two restaurants. We ate at Satsu twice. There were no waiting in lines the entire 7 days. The room was comfortable with plenty of room. The jacuzzi tub on the balcony was an added pleasure after being out all day. They provided robes and slippers along with toiletries and replenished everything daily along with the minibar which had bottled water, sodas and beer. Housekeeping and room service was amazing. The pool was amazing, and the atmosphere was relaxing. The night club had activities and a show every night. The shows were fun and exciting. After the shows the dance party starts and that was fun as well. The Biggest Disappointment was that when we booked our trip, we were expecting to enjoy the other two pools, tennis courts, basketball courts and other amenities on the resort. Unfortunately, they were closed due to renovations. So that was a bummer. Hopefully I can come back in the future and experience the rest of the resort we did not get to see.
Stayed 6 nights in Sep 2024