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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Property amenity
Seasonal outdoor pool
Exterior
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪11 min walk‬
  • Novant Health Forsyth Medical Center
    ‪4 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1005)
The price is $109
per night
$125 total
includes taxes & fees
Mar 29 - Mar 30
Comfort Suites Hanes Mall

About the neighborhood

Winston-Salem

When you stay at Courtyard by Marriott Winston-Salem Hanes Mall in Winston-Salem, you'll be in the business district, within a 15-minute drive of Hanes Mall and Wake Forest University. .This hotel is 1.4 mi (2.2 km) from Wilkes Regional and 1.6 mi (2.5 km) from Novant Health Medical Park Hospital.

What's nearby

  • Hanes Mall - 11 min walk - 0.6 miles
  • Novant Health Forsyth Medical Center - 4 min drive - 1.7 miles
  • Wake Forest University Baptist Medical Center - 6 min drive - 3.5 miles
  • Benton Convention Center - 8 min drive - 5.3 miles
  • Wake Forest University - 11 min drive - 6.2 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Olive Garden - ‬11 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

Hotel with free parking, near Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 122 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Satisfy your appetite with American cuisine at The Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 6 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Winston-Salem? This hotel has 1603 square feet (149 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,603 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 326 out of 639 reviews
Rating 8 - Good. 185 out of 639 reviews
Rating 6 - Okay. 69 out of 639 reviews
Rating 4 - Poor. 39 out of 639 reviews
Rating 2 - Terrible. 20 out of 639 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
The front desk staff was slow to respond but otherwise a great place to stay.
Stayed 1 night in Dec 2024

6/10 Okay

Lisa, Bowie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
You dont serve breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Convenient to dining and shopping.
Stayed 1 night in Dec 2024

8/10 Good

Letisha

Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Nice reception and the employees were grateful for my patronage and the room was clean and adequate.
Stayed 1 night in Nov 2024

8/10 Good

De'Shaud

Stayed 2 nights in Nov 2024

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and request for a room not to far for a cancer pt was fulfilled. Very impressive
Stayed 1 night in Nov 2024

10/10 Excellent

Burak

Stayed 1 night in Oct 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

ANGELA, The Villages

Stayed 1 night in Sep 2024

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elena

Traveled with family
Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Chuck

Traveled with family
Liked: Cleanliness, staff & service
Carpet was wet but the room was very clean!
Stayed 1 night in Sep 2024

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Safe Stay in Winston-Salem
Was in a jam late at night passing through Winston-Salem and this Courtyard location fit us in even though they were packed due to a convention in town. Everyone was very nice and the room was clean. Our room was very close to the kitchen, and we smelled food quite a bit during our stay. This can't be helped, just suggest booking second floor if smells bother you. It just made us hungry.
Stayed 1 night in Aug 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the great work!!
Stayed 1 night in Aug 2024

10/10 Excellent

Jamar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay during AAU
Stayed 2 nights in Aug 2024

4/10 Poor

Kimberly

Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Brandye

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

MAO

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The shower was gross! The shower door was very tough to slide back and forth.The A/C unit didn’t work very well and had an awful smell. The room was stuffy. Half assed update to rooms, no attention to detail.
Stayed 1 night in Jul 2024

10/10 Excellent

monika, knightdale

Stayed 1 night in Jul 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024