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Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3 outdoor pools, sun loungers
View from room
Aerial view
Property grounds
Couples treatment rooms

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Spa
    Spa

Explore the area

Map
69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738
  • Waikoloa Beach Golf Course
    1 min walk
  • Dolphin Quest
    8 min walk
  • Waikoloa Kings' Course
    8 min walk
  • Waikoloa, HI (WKL-Waikoloa Heliport)
    6 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Resort View

View from room

Room, 1 King Bed with Sofa bed, Resort View

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View

40-inch flat-screen TV with cable channels, TV, video-game console

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 872 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

40-inch flat-screen TV with cable channels, TV, video-game console

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Partial Ocean View

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Partial Ocean View

  • 512 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed, Ocean View

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

View from room

Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Resort View

40-inch flat-screen TV with cable channels, TV, video-game console

Standard Room, 1 King Bed, Resort View

  • 1055 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Room, 2 Double Beds, Ocean View

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

40-inch flat-screen TV with cable channels, TV, video-game console

Room, 1 King Bed with Sofa bed, Oceanfront

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ocean View

40-inch flat-screen TV with cable channels, TV, video-game console

Standard Room, 1 King Bed, Ocean View

  • 1055 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds with Sofa Bed, Ocean View

View from room

Standard Room, 2 Double Beds with Sofa Bed, Ocean View

  • 1055 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

In-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View

In-room safe, individually decorated, individually furnished

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 1025 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Ocean View

In-room safe, individually decorated, individually furnished

Room, 1 Bedroom, Ocean View

  • 689 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area) | Living area | 40-inch flat-screen TV with cable channels, TV, video-game console

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

  • 3180 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Ocean View

View from room

Deluxe Suite, 2 Bedrooms, Ocean View

  • 871 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Plus, 1 King)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

  • 711 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

View from room

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

  • 592 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

View from room

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

  • 438 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

View from room

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

  • 711 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

  • 590 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (2 Doubles)

Suite, 1 Bedroom, Ocean View (2 Doubles) | Living area | 40-inch flat-screen TV with cable channels, TV, video-game console

Suite, 1 Bedroom, Ocean View (2 Doubles)

  • 590 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

40-inch flat-screen TV with cable channels, TV, video-game console

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

  • 711 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

  • 711 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower, Hearing)

View from room

Penthouse, 3 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower, Hearing)

  • 1313 sq ft
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Accessible, Resort View (Suite, Hearing)

View from room

Penthouse, 2 Bedrooms, Accessible, Resort View (Suite, Hearing)

  • 872 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Accessible, Ocean View (Suite, Hearing)

40-inch flat-screen TV with cable channels, TV, video-game console

Penthouse, 2 Bedrooms, Accessible, Ocean View (Suite, Hearing)

  • 872 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Suite, 2 Bedrooms, Resort View | Living area | 40-inch flat-screen TV with cable channels, TV, video-game console

Suite, 2 Bedrooms, Resort View

  • 872 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

View from room

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

  • 711 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • 438 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

  • 711 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower)

View from room

Penthouse, 2 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower)

  • 871 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

View from room

Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

  • 1315 sq ft
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Ocean View (Suite)

40-inch flat-screen TV with cable channels, TV, video-game console

Penthouse, 3 Bedrooms, Ocean View (Suite)

  • 1315 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View

In-room safe, individually decorated, individually furnished

Suite, 2 Bedrooms, Ocean View

  • 1025 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Resort View (Suite)

In-room safe, individually decorated, individually furnished

Penthouse, 2 Bedrooms, Resort View (Suite)

  • 872 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

In-room safe, individually decorated, individually furnished

Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

  • 872 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Ocean View (Suite)

In-room safe, individually decorated, individually furnished

Penthouse, 2 Bedrooms, Ocean View (Suite)

  • 872 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

View from room

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

View from room

Room, 2 Double Beds, Partial Ocean View

  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Resort View (Bathtub)

View from room

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View

View from room

Room, 2 Double Beds, Resort View

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Oceanfront View)

View from room

Room, 2 Double Beds (Oceanfront View)

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Resort View

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Resort View

  • 438 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View

  • 438 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View (2 Doubles)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Resort View (2 Doubles)

  • 590 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
Exterior
Hilton Waikoloa Village
On private beach
Pool
Hot Tub
Spa
4.1 out of 5, Very Good, (1003)
The price is $211
per night
$306 total
includes taxes & fees
Dec 5 - Dec 6
Hilton Waikoloa Village

About the neighborhood

Waikoloa

With a stay at Hilton Grand Vacations Club Ocean Tower Waikoloa Village in Waikoloa, you'll be by the ocean, within a 15-minute drive of Mauna Lani Resort Golf Course and Waikoloa Beach Golf Course. .This spa hotel is 10 mi (16.1 km) from Mauna Kea Beach and 8.7 mi (14 km) from Hāpuna Beach State Recreation Area.

What's nearby

  • Waikoloa Beach Golf Course - 1 min walk - 0.1 miles
  • Dolphin Quest - 8 min walk - 0.5 miles
  • Kings Shops - 13 min walk - 0.7 miles
  • Genesis Gallery - 16 min walk - 0.9 miles
  • Queens' Marketplace - 19 min walk - 1.0 mile

Getting around

  • Kona Intl. Airport (KOA) - 29 min drive

Restaurants

  • ‪Island Gourmet Markets/Aloha Wine Bar - ‬4 min drive
  • ‪Kona Tap Room - ‬20 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Lava Lava Beach Club Cottages - ‬5 min drive
  • ‪Island Vintage Coffee - ‬3 min drive

About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Hotel in Waikoloa with 6 restaurants and 3 outdoor pools
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kohala Spa has couples treatment room(s). The spa is open daily.
Stay in one of 514 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Cable programming along with video-game consoles are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. This hotel also features concierge services, gift shops/newsstands, and a hair salon.
Grab a bite at Kamuela Provision Co., one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Kamuela Provision Co. - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Lagoon Grill - This café serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Kona Tap Room - This gastropub serves light fare only. Open daily.
Legends of Hawaii Luau - This theme restaurant specializes in Hawaiian cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Nui Italian - This theme restaurant serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 48 per day; includes in/out privileges)
  • Secured valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Legends of Hawaii Luau
  • Nui Italian

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Racquetball/squash
  • Shopping
  • Tennis

Family friendly

  • 3 outdoor pools
  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1988
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 17 to 19 for children
  • Self parking fee: USD 48 per day (in/out privileges)
  • Secured valet parking fee: USD 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Hotel

Reviews

7.4

Good

Rating 10 - Excellent. 374 out of 1002 reviews" "
Rating 8 - Good. 224 out of 1002 reviews" "
Rating 6 - Okay. 155 out of 1002 reviews" "
Rating 4 - Poor. 138 out of 1002 reviews" "
Rating 2 - Terrible. 111 out of 1002 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing sunsets , great activities, great stay ....
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria

Stayed 5 nights in Aug 2024

8/10 Good

ismail

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful place. Not enough restaurants though and a little secluded.
Stayed 4 nights in Aug 2024

10/10 Excellent

jongmyong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

4/10 Poor

A Bradley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stuck on a tram
We needed a one night stay location and ended up in the Ocean Tower. This site has to be one of the strangest setups I have ever seen. After parking and entering the lobby we were informed that checkin for the Ocean Tower required a tram ride to the far side of the property. The tram speed was barely above walking pace and it took 20+ minutes on the tram to get to the Ocean Tower and then be partially directed to check in. To exit the property was another 20 minute tram ride back or you could walk it. Would not recommend this property to others.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, excellent service
Stayed 2 nights in Aug 2024

2/10 Terrible

Amy

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
First time in Hawaii and we were given a room in a decapitated area of the resort with 1970 furniture. Why assign us to an area under renovation. Horrible. Only the resort was beautiful
Stayed 1 night in May 2024

10/10 Excellent

ZORAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunset view!
Stayed 7 nights in Jul 2024

10/10 Excellent

maria nia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good for us.
Stayed 1 night in Aug 2024

4/10 Poor

Francis, VACAVILLE

Traveled with family
The food in all of their restaurants are very very very expensive! All their food in all of their restaurants are not good. We tried them so you don't have to. Avoid this resort.
Stayed 5 nights in Aug 2024

10/10 Excellent

maria nia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Resort fee was well worth it for all activities included. Parking fee is a lot though.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gina, CAZADERO

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. Lots to do or nothing at all.
Stayed 4 nights in May 2024

8/10 Good

Mandy, Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Andre

Traveled with family and small children, Traveled with family
Liked: Staff & service
I had to kill a cockroach in my room at ocean tower then found an old marshmallow under the bed which probably attracted the insect. they cleaned the room after complain though.
Stayed 7 nights in Jul 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

4/10 Poor

Pat

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor service, inadequate amenities , had to call house keeping multiple times to refill shower gel. Not a value for money experience. Can get better experience some place else with the same cost. If you want to just enjoy the resort then just buy a day pass. The restaurants inside the resort are overly expensive and also not that great for food. Better to get your own food. Service was very sooty.
Stayed 3 nights in Jul 2024

8/10 Good

Anne

Stayed 1 night in Jul 2024

10/10 Excellent

Jeannie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this property nice and lovely place for family. Didn’t like about the restroom it was so slow when it flush.
Stayed 6 nights in Jul 2024

4/10 Poor

EmoryJames

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The AC condensation line drip into the room causing a puddle they had zip tie holding the curtain to the moving bracket and room smelt muggy
Stayed 3 nights in Jul 2024

10/10 Excellent

Hellen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

8/10 Good

Deena M, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Tahina

Stayed 2 nights in Jul 2024

6/10 Okay

patrick

Traveled with family
Liked: Staff & service
Disliked: Amenities
The ocean tower is furthest away from the parking and is a far walk. The provided tram was not faster than walking. Staying at this tower was inconvenient. The property in general is very large but lacks the food services to make for a convenient stay. The windows to our room were very dirty and we could not see out to the resort grounds. Inside the rooms were kept clean but the building and grounds in general needs quite a bit of repair. It would be better if you stayed at one of the condominiums outside the resort.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christian

Stayed 7 nights in Jul 2024