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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Premium Room, Balcony, Pool View
323 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Premium Room, Terrace, Pool View
269 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Apartment, Terrace
646 square feet
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Loft, Terrace
323 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room, 1 King Bed, Hot Tub, Pool View
323 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Loft, Terrace
377 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Room, 1 King Bed, Jetted Tub, Garden Area
484 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed
322 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Standard Apartment, 1 Queen Bed with Sofa bed, Pool View
646 square feet
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Room, 1 King Bed, Garden View
484 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel with free parking, near Tulum National Park

Popular property highlights

Free self parking
Free WiFi
24-hour front desk
Multilingual staff
Concierge services

A stay at Xscape Tulum places you in the heart of Tulum, a 4-minute drive from Tulum National Park and 5 minutes from Gran Cenote. This hotel is 3.1 mi (5 km) from Tulum Mayan Ruins and 4.3 mi (7 km) from Playa Paraiso.

Make yourself at home in one of the 27 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and in-room massages, and housekeeping is provided daily.

Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and bike storage.

At Xscape Tulum, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Tulum hotel also offers an outdoor pool, spa services, and a library. Onsite uncovered self parking is complimentary.

Xscape Tulum has designated areas for smoking.

  • Library
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Uncovered parking
  • Secured parking
  • Tours/ticket assistance
  • Year Built - 2014
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Designated smoking areas
  • Total number of rooms - 27
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian
  • Spanish
  • Portuguese

Parking

Free self parking

Room Amenities

Xscape Tulum offers 27 air-conditioned accommodations with safes and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Iron/ironing board (on request)
  • In-room massage available
  • Shower only
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Xscape Tulum has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Bicycle rentals on site
  • Fishing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 15 for adults, and USD 8 to 15 for children
  • Airport shuttle fee: USD 130 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Xscape Tulum Hotel
  • Xscape Tulum
  • Xscape Tulum Hotel
  • Xscape Tulum Tulum
  • Xscape Tulum Hotel Tulum

We should mention

Pool access available from 8:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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