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Quality Inn & Suites Northampton - Amherst

2.5 star property

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Photo gallery for Quality Inn & Suites Northampton - Amherst

Free daily on-the-go breakfast
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor) | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Deluxe Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$124
$111 nightly
$124 total
Total with taxes and fees
Feb 15 - Feb 16

Explore the area

View in a map
117 Conz St, Northampton, MA, 01060
  • Place, Smith College
    ‪14 min walk‬
  • Place, Academy of Music Theater
    ‪14 min walk‬
  • Place, Historic Northampton
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Junior Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 330 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Fairfield Inn & Suites Springfield Northampton/Amherst
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,000 reviews
$124 nightly
The price is $139
Feb 8 - Feb 9
Total with taxes and fees
Fairfield Inn & Suites Springfield Northampton/Amherst

About the neighborhood

Northampton

With a stay at Quality Inn & Suites Northampton - Amherst in Northampton, you'll be in a shopping district, within a 15-minute drive of University of Massachusetts Amherst and Spare Time Bowling. .This hotel is 0.8 mi (1.3 km) from Academy of Music Theater and 0.8 mi (1.3 km) from Don Muller Gallery.

What's nearby

  • Spare Time Bowling - 1 min walk - 0.0 miles
  • Smith College - 14 min walk - 0.8 miles
  • Academy of Music Theater - 14 min walk - 0.8 miles
  • Historic Northampton - 16 min walk - 0.9 miles
  • Smith College Botanic Garden - 2 min drive - 1.2 miles

Getting around

  • Northampton Station - 12 min walk
  • Bradley Intl. Airport (BDL) - 41 min drive

Restaurants

  • ‪Ye Ol' Watering Hole & Beer Can Museum - ‬7 min walk
  • ‪Northampton Brewery - ‬11 min walk
  • ‪Spare Time Northampton - ‬2 min walk
  • ‪Tellus & The Satellite Bar - ‬12 min walk
  • ‪Eastside Grill - ‬13 min walk

About this property

Quality Inn & Suites Northampton - Amherst

Hotel in Northampton with free breakfast and a fitness center
Quality Inn & Suites Northampton - Amherst offers 88 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Northampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bowling alley
  • Gym

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1980
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014082140
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Northampton Quality Inn
Quality Inn Northampton
Quality Northampton
Quality Inn Northampton-Amherst
Quality Northampton-Amherst
Quality Inn Suites Northampton Amherst
Quality Inn & Suites Northampton - Amherst Hotel
Quality Inn & Suites Northampton - Amherst Northampton
Quality Inn & Suites Northampton - Amherst Hotel Northampton

Quality Inn & Suites Northampton - Amherst Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 278 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 206 out of 1001 reviews
Rating 4 - Poor. 116 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent! While I can’t say the same about Expedia, the front desk staff were very professional and took great care of me and my family during our stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Jeremy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Parking was easy, the hotel itself was definitely extremely overpriced because of Umass family weekend and all colleges having events. In any other situation this hotel would be $150 at best and it was almost $500. Price gouging at its peak.
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed here for a couple nights due to proximity to UMass. Convenient to the highway and about 20 min to campus. Did not realize that this was a motel. Most rooms open to the outside. The room was clean but had an odd smell. They didn’t clean our room after the first night or bring clean towels. Also, our TV was broken and had two prominent lines going down the screen. Lastly, the wifi was horrible and barely worked. Would not stay here again. We paid a premium for the two nights because of family weekend but this definitely wasn’t a superior stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

4/10 Poor

Sonia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rodent poop in room!
Stayed 2 nights in Oct 2025

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from the front desk crew. The shower was very narrow.
Stayed 1 night in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , great breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Positives first....Staff was very friendly and professional; breakfast was a good selection and clean, bed was very comfortable, and air conditioning and heater worked well. Location was very convenient to downtown Northampton. Negatives were there was a gap under the door to the outside and someone smoking pot outside room so it came right into our room. Don't think the gap under the door will work well in the winter or during heavy rain. Fire detector inside room did not have a cover so wiring was exposed. Outlets in the bathroom are placed so that the nightlight is right in your eyes when sleeping unless bathroom door is shut. Stained carpet, and bathroom had not been updated since the 1970's and shampoo and conditioner containers were hard to use. TV channels very limited and there was no guide as a reference for what the different channels were. We came on a busy fall weekend, but the price was easily double what it should have been for the condition of the hotel. I've paid half that for a new renovated room at many other hotels.
Stayed 2 nights in Oct 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Better!

The exterior of the building is in poor condition. The parking area is bad. The walkways are in poor condition. The lobby is basic. The room was nice, but two major issues made it not nice. 1. when we turned on the heater, it smelled like a dead animal. We ran it for a while and opened the door and windows, and it got better. But ick! 2. noise - not sure what kind of noise, but like mechanical whirring and tapping, etc. at 4am. For a long time. Woke us up. Ugh. Finally, this room was around $350/night $350!!!! for the low end of Northampton. The Fairfield is 100% nicer and next door, but they didn't have any room. We won't be back.
Stayed 1 night in Oct 2025

6/10 Okay

Teresa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great! But the pool was not usable, the doorframe to our room needed repairs, no interior corridors, and just not as nice a place as we would like.
Stayed 3 nights in Oct 2025

8/10 Good

Henry

Stayed 4 nights in Oct 2025

8/10 Good

Rose Mary

Liked: Cleanliness, staff & service
Room was clean and comfortable.
Stayed 3 nights in Sep 2025

8/10 Good

Jon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not really need the kitchen.
Stayed 1 night in Oct 2025

4/10 Poor

Edward

Liked: Cleanliness, staff & service, room comfort
The people above our room#126 came in late at night and were banging on the floor and yelling and arguing for a long time.Then at 2 am a drunk couple were outside our door yelling loudly for a long time.. sleep was impossible. Don’t have loud tv in the dining area at breakfast. The person at check in was good and helpful. The woman tending the breakfast area was very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Abigail

Stayed 3 nights in Sep 2025

6/10 Okay

Patricia

Stayed 2 nights in Sep 2025

8/10 Good

Gary, Glasgow

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clea and comfortable . Internet worked well. Breakfast had a good variety.
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I stayed one night with my kids for a college visit. Overall the room served its purpose as a place to sleep, but it smelled like cologne and was musty. The door to the shower/toilet wouldn't close, the air-conditioner was loud and didn't work very well and even though there was a microwave (which was nice to have) the turntable plate had some kind of sticky liquid on it, milk maybe? The people at the front desk were nice enough at check in and check out, no complaints there but the room could've been cleaner.
Stayed 1 night in Sep 2025

6/10 Okay

SANDRA

Staff very pleasant, gave me fresh towels

room 243. The bed light on one side was out, the shower curtain did not keep the water in the tub shower so had to use towels to mop up the floor. However, when I saw a housekeeper and asked for towels, she got them for me right away and I mentioned the curved up curtain rod keeps the shower curtain in the middle unable to prevent spray getting on the floor. Could not figure out the heating/cooling as seems set on 75 for heat, and 65 for cooling which made getting 70 degrees impossible so I just turned it off. Could not sleep well as people were outside one floor down talking loud enough that I couldn't drown out with my sound machine
Stayed 2 nights in Sep 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon entering the room the smell of urine hit us. You could see light through the door making it very noisy.
Stayed 1 night in Sep 2025

8/10 Good

Marguerite

Liked: Staff & service
The faucet was leaking and spraying.
Stayed 2 nights in Sep 2025

8/10 Good

Irasema

Stayed 1 night in Sep 2025

6/10 Okay

Subrato

Traveled with family
ok.
Stayed 2 nights in Aug 2025

8/10 Good

Savica

Traveled with family
Liked: Staff & service, property conditions & facilities
Clean sheets and towels, convenient location for Smith College, good breakfast, room looks outdated for the price
Stayed 1 night in Sep 2025