Everything outside was nice and as expected. Inside the room however, beginning with having to reprogram the Tstat for the heater to work, inoperative light switches and fixtures and exhaust fan to finding globs of hair on the floor, next to the bed, and in the shower to a long walk and down stairs to find a working ice machine, to extremely loud slamming of doors all hours……no microwave, shower soap dispensers leaked products all inside the tub. I did like the pillows and the towels were clean, the Caribou coffee in the room was a nice touch - where’s the clock ? Never mind I’ll use my phone. Won’t be staying here again.