4/10 Poor
Monica
Traveled with family
Dec 30, 2024
Liked: Property conditions & facilities
Disliked: Staff & service
The property itself was lovely I was traveling to see family so basically only used hotel to sleep I come up to Sequim at least once a year and will never stay here again! My first night was good quiet and slept well. Next day after being gone all day with family came back to room to find that the room hadn’t been cleaned and no new towels left out, second night we received towels but room trash hadn’t been emptied or room tided up nor was bed made. I walked around property found housekeeper and asked her face to face to please come back to room to please make bed and tidy room. She said she would and when I returned that night found that it had not been done but that she did take the $10 tip I had left I was extremely agitated because I had spoken to her myself and asked her to come back. So I called the front desk after explaining myself person on phone asked if I had anything on the bed. I replied yes a blanket. He said “oh yah they won’t touch the bed if there’s anything on it nor clean anything that your belongings are out on (so no bathroom clean up or dresser/table clean up due to my things being out in A HOTEL ROOM. Funny, she had no problem taking my $10 tip to drop off towels only! I can understand if I had clothes and things on bed but a blanket on a bed seems a bit overboard she’s being lazy and using that rule to avoid doing her job. Come one a blanket on the bed wth?!? My bed was made and room cleaned ONCE in 5 days. I won’t be staying here again.
Monica
Stayed 5 nights in Dec 2024