Diagonal 65 av sur entre Calles 27 y 29, Col. Ejidal, Playa del Carmen, QROO, 77712
Quinta Avenida
4 min drive
El Gran Taco
6 min walk
ADO Tourist Terminal Playa del Carmen
4 min drive
Playa Del Carmen, Quintana Roo (PCM)
4 min drive
Room options
View all photos for Suite, 2 Bedrooms, Kitchenette
Suite, 2 Bedrooms, Kitchenette
710 sq ft
2 bedrooms
2 bathrooms
Sleeps 5
About the neighborhood
Playa del Carmen
With a stay at this aparthotel in Playa del Carmen (Ejidal), you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. .This aparthotel is 4 mi (6.5 km) from Xplor Theme Park and 4.5 mi (7.3 km) from Xcaret Eco Theme Park.
This aparthotel offers 12 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself comfortable in this apartment, featuring a kitchenette with a stovetop and a microwave. Complimentary wireless internet access keeps you connected, and a 32-inch flat-screen television is provided for your entertainment. Conveniences include a safe and a desk, and housekeeping is provided once per stay.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Local cuisine breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Languages
English, Italian, Spanish
Property amenities
Pool/Spa
Free pool cabanas
Outdoor pool
Pool loungers
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free self parking on site
Family friendly
Children stay free (see details)
Kitchenette
Cookware, dishware, and utensils
Microwave
Stovetop
Dining
Daily local cuisine breakfast available 7:30 AM to 11:30 AM for a fee: USD 10 for adults and USD 8 for children
Minibar
Bedrooms
2 bedrooms
Bedsheets provided
Bathroom
2 private bathrooms
Bidet
Hair dryer
Rainfall showerhead
Shower
Towels provided
Living spaces
Separate sitting area
Entertainment
32-inch flat-screen TV
Outdoor areas
Terrace
Work spaces
Desk
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Designated smoking areas
Services and conveniences
Concierge services
Housekeeping (once per stay)
Limited-hour front desk
Safe
Safe at front desk
Tour and ticket assistance
Things to do
Bicycle rentals
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 units
Bicycle rentals
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: 4 percent
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately USD 10 for adults and USD 8 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property is also known as
Casa Leo Condo Playa del Carmen
Casa Leo Condo
Casa Leo Playa del Carmen
Casa Leo Aparthotel
Casa Leo Playa del Carmen
Casa Leo Aparthotel Playa del Carmen
Casa Leo Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 51 out of 89 reviews" "
10 - Excellent
51
Rating 8 - Good. 22 out of 89 reviews" "
8 - Good
22
Rating 6 - Okay. 6 out of 89 reviews" "
6 - Okay
6
Rating 4 - Poor. 4 out of 89 reviews" "
4 - Poor
4
Rating 2 - Terrible. 6 out of 89 reviews" "
2 - Terrible
6
8.8/10
Cleanliness
9.2/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Al
Traveled with family
Feb 19, 2024
Liked: Cleanliness
Disliked: Room comfort
Lots of attention. Need some attention.
It is a very nice building, but missing some very basic amenities. The mattress was incredibly uncomfortable. I gave the owners of feedback. Hopefully this will be taken care of before the next guest arrive.
Good sized 2 bedroom, 2 bathroom apartment with 2 balconies in a quiet, nice residential area 10 minutes to downtown. Property Manager Leonardo spoke perfect English and was very friendly and helpful. Apt needs some updating but it was perfect for my sister and me. Please note that the kitchen is lacking a lot of items, ie. bowls for cereal or salad, salad/mixing bowls, can opener, toaster, food storage containers for leftovers . Pots and pans need to be replaced because they are in poor condition. Air conditioners worked perfectly and there was always plenty of hot water in both bathrooms. Living RoomTV only has 3 English stations and Netflix does not work. TV in bedroom only in Spanish. Small pool but nice to cool off and read during the afternoon. Taxi to downtown PDC only $8.00. Would stay there again.
Los condos son bien ubicados en una zona tranquilla. Nosotros quedamos unos dias para cuidar una amiga en el hospital y esta a la vuelta. Hay un cafe super rico en frente donde puedes tener tu desayuno (prepagarlo con la reserva) y estas a 10 minutos caminando a un centro comercio, hay tacos super ricos cercita y en coche estas cerca de playa del carmen y todos sus amenidades.
This is the worst place I have ever stayed in. No one is on-site for check in / check out or problem solving. We were desperate when we arrived at night. Call multiple numbers multiple times for an hour to be able to get someone on the line. Basic amenities like microwave are missing. Water pressure is low and water was intermittent. Garage is so small that we got stuck by another car behind us and missed a trip.
Mattress very old and uncomfortable. No
microwave, missing a lot of kitchen tools, smell really bad from toilet, hot water not always working.
Very good A/C.
Stefano
Stayed 7 nights in Mar 2022
10/10 Excellent
Christine
Traveled with family and small children, Traveled with family
Very happy with this order. Stuff is friendly. Room is clean and big! With unbeatable price. Also have underground garage, it's Super safe for a rental car. Great location, quite! I will be back here for sure!!
Christine
Stayed 2 nights in Mar 2022
6/10 Okay
Mitzi
Mar 18, 2022
Mitzi
Stayed 18 nights in Feb 2022
10/10 Excellent
Janice
Mar 8, 2022
Liked: Cleanliness, room comfort
Thank you Miguel and fellow travellers!
We had a blip with check-in which was resolved thanks to the help of another amazingly kind traveller who connected us with Miguel, who quickly found a solution that worked for us. Before we checked out the next day, Miguel again went the second mile to help us communicate with another business in Spanish. Excellent customer service and Miguel is to be commended.
The hotel-apartment was great, spacious, and clean. The bed in the living room was a twin size bed, perfect for my teenager. Only downside was the kitchen, no microwave, nor hand towels or napkins. The provided dishes, cups, cutlery, and plates were very almost new.
Cesar
Stayed 4 nights in Dec 2021
10/10 Excellent
Logan
Traveled with family
Dec 12, 2021
Liked: Cleanliness, room comfort
Highly recommend!
Literally the only con, is that shower water takes forever to get warm (not hot).
Amazing staff, quite area, spacious rooms, very clean, and great condition.
Breakfast and lunch just across the street, and a huge gym that a lot of locals attend. Work out park just down the road just past the small convenience store. Wifi is plentiful and fast.
We had to extend our stay!
Logan
Stayed 7 nights in Dec 2021
8/10 Good
Karen
Traveled with family
Nov 23, 2021
Liked: Cleanliness
Affordable stay with lots of space, close to down town Playa del Carmen. Bed were a little go
Check in and check out was easy. The room had two bedrooms (one king, and one queen beds), living area with a dinning table, and a kitchen with fridge. The AC worked properly and it nice to have WiFi. There is an underground parking for your car but also lots of street parking if you don’t feel like the extra hassle. Close to Sam’s Club, Some Walmart like store, and a shopping mall. Good location. Friendly staff. Price was similar to other regular rooms at other properties but for this one, you get the 2nd bedroom and extra space. Nice that they had an elevator.