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JW Marriott Desert Springs Resort & Spa

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Desert Springs Resort & Spa

1 bedroom, premium bedding, pillowtop beds, in-room safe
View from room
Exterior
5 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
74-855 Country Club Drive, Palm Desert, CA, 92260
  • Palm and Valley Golf Courses at Desert Springs
    1 min walk
  • Desert Willow Golf Resort
    5 min walk
  • The Lakes Country Club
    10 min walk
  • Bermuda Dunes, CA (UDD)
    13 min drive

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Pool View

Executive Suite, 1 Bedroom, Non Smoking, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, 1 Bedroom, Non Smoking, Pool View

  • 388 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • 390 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • 390 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 Bedroom, Non Smoking, Balcony

Signature Suite, 1 Bedroom, Non Smoking, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Suite, 1 Bedroom, Non Smoking, Balcony

  • 790 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 390 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • 390 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 390 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

  • 390 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Non Smoking, View (Balcony, View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed, Non Smoking, View (Balcony, View)

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed with Sofa bed, Non Smoking, View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed with Sofa bed, Non Smoking, View

  • 389 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Transfer Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed (Mobility Accessible, Transfer Shower)

  • 390 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Pool View

50-inch LED TV with cable channels, Smart TV, Netflix

Presidential Suite, 1 Bedroom, Pool View

  • 1194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

  • 390 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

  • 390 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Vice Presidential Suite, 1 Bedroom

50-inch LED TV with cable channels, Smart TV, Netflix

Vice Presidential Suite, 1 Bedroom

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Balcony)

Suite, 1 Bedroom, Pool View (Balcony) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Pool View (Balcony)

  • 1768 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes

Junior Suite, 1 Bedroom, Non Smoking

  • 540 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 504 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed, Non Smoking, View (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed with Sofa bed, Non Smoking, View (Hearing Accessible)

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

50-inch LED TV with cable channels, Smart TV, Netflix

Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Palm Desert

When you stay at JW Marriott Desert Springs Resort & Spa in Palm Desert, you'll be on a lake, within a 5-minute drive of San Jacinto Mountains and El Paseo Shopping District. .This family-friendly resort is 3.4 mi (5.5 km) from Acrisure Arena and 4.8 mi (7.7 km) from Living Desert Zoo and Gardens.
View more Resorts in Palm DesertOpens in a new window

What's nearby

  • Desert Willow Golf Resort - 5 min walk - 0.3 miles
  • El Paseo Shopping District - 5 min drive - 3.4 miles
  • Acrisure Arena - 5 min drive - 3.4 miles
  • Palm Desert Country Club - 6 min drive - 2.9 miles
  • Marriott's Shadow Ridge Golf Club - 6 min drive - 3.8 miles

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 25 min drive

Restaurants

  • ‪Sherman's Deli & Bakery - ‬4 min drive
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Goody's Cafe - ‬4 min drive
  • ‪CJ's Diner - ‬4 min drive
  • ‪Lunch Box - ‬4 min drive

About this property

JW Marriott Desert Springs Resort & Spa

Luxury resort with 8 restaurants and 5 outdoor pools
JW Marriott Desert Springs Resort & Spa offers 884 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Palm Desert resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in November 2021.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 13 outdoor tennis courts and complimentary bicycles. 5 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Desert Springs has 47 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 884 guestrooms featuring iPod docking stations and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. 50-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at Rockwood Grill, one of the resort's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Palm Desert? This resort has 25000 square feet (2323 square meters) of space consisting of a conference center and 41 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Rockwood Grill - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Mikado - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Blue Star Lounge - This bar specializes in American cuisine and serves light fare only. Open select days.
Aquifer65 and Sushi Bar - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves light fare only. Open daily.
Oasis Pool Bar & Grille - This poolside restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 38 per person
  • 2 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aquifer65 and Sushi Bar
  • Blue Star Lounge
  • Mikado
  • Oasis Pool Bar & Grille
  • Rockwood Grill

Things to do

  • 13 outdoor tennis courts
  • 36-hole golf course
  • 5 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Boat tours
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Mini golf
  • Pilates classes
  • Pro golf shop
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • Mini golf
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 41 meeting rooms
  • Business center
  • Computer station
  • Conference center (25,000 square feet of space)
  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 47 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 38 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Desert Springs Marriott
JW Marriott Desert Resort
JW Marriott Desert Springs
JW Marriott Desert Springs Resort
JW Marriott Resort Desert Springs
JW Marriott Springs
JW Marriott Springs Resort
Marriott Desert Resort
Marriott Desert Springs
Marriott Desert Springs Resort
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Jw Marriott Palm Desert
Palm Desert Marriott
Desert Springs Jw Marriott Hotel Palm Desert
Marriott Palm Desert
JW Marriott Desert Springs Resort Spa

JW Marriott Desert Springs Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 649 out of 1015 reviews" "
Rating 8 - Good. 169 out of 1015 reviews" "
Rating 6 - Okay. 89 out of 1015 reviews" "
Rating 4 - Poor. 49 out of 1015 reviews" "
Rating 2 - Terrible. 59 out of 1015 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Amenities
Love everything about. No complaints
Stayed 2 nights in Aug 2024

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Juel

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the rooms haven’t been renovated or updated. Our first room was an older room with a stained bathtub. I called the front desk and they switched our room and the mew room was up to date and more modern. After the room change the stay was perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful with lots of amenities!!
Stayed 1 night in Aug 2024

8/10 Good

Jameelah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Anna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The initial room that we were placed in was at least 20 degrees warmer than the hallways and common areas. Facilities came and attempted to address, however they could not further cool the room. Limited options to move to, and ended up wasting about 2 hours while they tried to fix the temp or find another room for us. We were here for a concert so the wasted time was frustrating. Pool was crowded and all services closed at 5pm, even though it was over 90 degrees outside with plenty of guests hoping for food & drink service. Property is in need of upgrades.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashkan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
beautiful hotel, very scenic and a lot of activities.. i didn't like that i ordered room service, left for the day with plans to eat the rest of my meal upon return and when i got back on 8/17 the tray was removed from INSIDE THE ROOM. aLSO, TRAY REMOVED BUT ROOM NOT CLEANED AT All!!..trash not removed, no towels..so why come into my room and remove just the food tray..this was WEIRD AND FRONT DESK SAID SAME. aDDITONALLY, TEH SHOWER WITH WATER THAT GETS ON BACTHROOM FLOOR REALLY CAUSED ME TO SLIP AND FALLIN WATER ON BATHROOM FLOOR...THESE ISSUES WERE QUITE DISTURBING FOR PROCE OF ROOMS.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wayne

Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Great staff and a lot of restaurant options!
Stayed 2 nights in Aug 2024

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoyable with plenty of options
Stayed 2 nights in Aug 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Great weekend getaway with toddler. So much to do from the pool, boat ride, arcade,fish feeding, minigold and the flamingos. Service was great.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nada

Traveled with partner
Liked: Cleanliness
First day they sent a crew to change the locking mechanism on our door which took way too long and inconvenient. Second night they send someone to break into a door next door because guests locked themselves out. Major noise … annoyed that they didn’t change there lock since it was so necessary to change ours. Check in staff useless … wouldn’t help us to book a second night since we booked the first through a third party… pool bar service not available on Thursdays… all round disappointing… comparing to other Jw’s we’ve stayed at … won’t be returning …
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel property was lovely but situated about 30 mins from Palm Springs. Great if you want to golf and stay on property but a bit far from Palm Springs area restaurants/ downtown etc
Stayed 4 nights in Aug 2024

10/10 Excellent

ren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel, service was super nice, clean rooms We will definitely come back
Stayed 2 nights in Jun 2024

10/10 Excellent

Dashon

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, affordable, great pool I had great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Alem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything mostly The pool hours little longer than the other hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Edgar, San diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lior

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, beautiful and great staff. However, for the price (which doesn't even include $45 parking & $45 resort fee), you'd think they wouldn't use one-ply toilet paper in the bathroom...
Stayed 1 night in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never gets old!
Classic hotel with tons of amenities very clean and wonderful room. The breakfast buffet was yummy!
Stayed 2 nights in Aug 2024