I have stayed at this resort many times over many years in the past. First couple of visits i was given a great room, however over the last few years, were given rooms in bad shape, or rooms that were not what I booked. This last visit booked thru you, i asked for an ocean front room, however it was on a low floor where i looked out and saw a gravel roof, and it was partially blocked by the roof of the outdoor bar. Hotel gave me a choice of another room which was ocean view, which was a better room, however it was a downgrade and the hotel would not give me any credit toward the price. I will not be staying there anymore.