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Fairmont Orchid

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Orchid

Outdoor pool, cabanas (surcharge), pool umbrellas
4 restaurants, lunch, dinner served; international cuisine
Private beach, white sand, beach cabanas, sun loungers
Outdoor wedding area
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • On private beach
    On private beach
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 N Kaniku Drive Kohala, Kamuela, HI, 96743
  • Mauna Lani Resort Golf Course
    6 min drive
  • Mauna Lani Beach
    9 min drive
  • Waikoloa Beach Golf Course
    14 min drive
  • Waikoloa, HI (WKL-Waikoloa Heliport)
    10 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Room, 1 King Bed, Non Smoking, Oceanfront

  • 516 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

View from room

Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

  • 1050 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View

  • 1050 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront

View from room

Room, 2 Queen Beds, Non Smoking, Oceanfront

  • 516 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, Multiple Beds, Non Smoking, Ocean View

  • 1050 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Garden View

  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

  • 1050 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

  • 1050 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 Queen Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 Queen Bed, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View

  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

  • 516 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 1050 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
Exterior
The Westin Hapuna Beach Resort
Pool
Spa
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (1003)
The price is $619
per night
$767 total
includes taxes & fees
Dec 5 - Dec 6
The Westin Hapuna Beach Resort

About the neighborhood

Kamuela

With a stay at Fairmont Orchid in Kamuela, you'll be on the waterfront, within a 10-minute drive of Mauna Lani Resort Golf Course and Great 4-D Movie Ride. .This beach resort is 8.9 mi (14.4 km) from Mauna Kea Beach and 7.7 mi (12.3 km) from Hāpuna Beach State Recreation Area.
View more Resorts in KamuelaOpens in a new window

What's nearby

  • Mauna Lani Resort Golf Course - 6 min drive - 1.4 miles
  • Mauna Lani Beach - 9 min drive - 2.7 miles
  • Kings Shops - 13 min drive - 5.5 miles
  • Waikoloa Beach Golf Course - 14 min drive - 5.2 miles
  • Hāpuna Beach State Recreation Area - 18 min drive - 7.7 miles

Getting around

  • Kona Intl. Airport (KOA) - 36 min drive

Restaurants

  • ‪Kona Tap Room - ‬16 min drive
  • ‪Starbucks - ‬13 min drive
  • ‪Island Vintage Coffee - ‬13 min drive
  • ‪A-Bay's Island Grill - ‬14 min drive
  • ‪Waikoloa Coffee Company - ‬17 min drive

About this property

Fairmont Orchid

Resort with private beach, full-service spa
Fairmont Orchid offers 540 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to lanais. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Kamuela resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 10 outdoor tennis courts, and a health club. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 540 air-conditioned rooms featuring LCD televisions. Rooms have private lanais. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Hale Kai Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hale Kai Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner.
Browns Beach House - This beachfront restaurant specializes in Hawaiian cuisine and serves dinner only. Open daily.
Binchotan: Bar & Grill - This restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
The Orchid Court - Onsite buffet restaurant. Open daily.
Luana Louge - Overlooking the ocean, this lobby lounge specializes in local cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 50 for adults and USD 25 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Binchotan: Bar & Grill
  • Browns Beach House
  • Hale Kai Restaurant
  • Luana Louge
  • The Orchid Court

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • 24-hour gym
  • Beach volleyball
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Paddleboard
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Yoga classes

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night, plus a deposit of USD 75 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 50 for adults and USD 25 for children
  • Self parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 75 per day
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-052-830-4128-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1004 reviews" "
Rating 8 - Good. 195 out of 1004 reviews" "
Rating 6 - Okay. 77 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mandy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a hiccup with our original accommodation, but the Fairmont staff turned what could have been a stressful situation into a magical experience. From the moment we arrived, the team went above and beyond, ensuring every detail of our stay was perfect. Their warmth and friendliness truly made us feel like we were at home. The hotel itself is stunning, but it was the people who made our visit unforgettable. In fact, we were so taken by the exceptional service and ambiance that we decided to spend most of our time at the hotel, soaking in the beauty and enjoying the luxurious amenities, rather than exploring the island as initially planned. If you're looking for a place that combines elegance with heartfelt hospitality, the Fairmont on Big Island is the perfect choice. We can't wait to return!
Stayed 2 nights in Aug 2024

10/10 Excellent

minda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 4 nights in Aug 2024

10/10 Excellent

Amber Desirie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation ever
Stayed 5 nights in Jul 2024

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Tyffany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jul 2024

2/10 Terrible

Mario Mejia

Disliked: Staff & service
First time in Hawaii and staff wasn’t helpful. Would not be back
Stayed 7 nights in Jul 2024

10/10 Excellent

Lijun

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 5 nights in Jul 2024

10/10 Excellent

Liwei

Stayed 2 nights in Jul 2024

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Eliazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Lara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was heavenly. They should re-evaluate the cost of snacks ( $9 for half a papaya is just plain silly).
Stayed 3 nights in Jul 2024

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Physically beautiful, not friendly
Gorgeous property, but most staff was rude and visibly annoyed with any requests for assistance. Food & drinks in the lobby lounge was average at best. The rooms were clean, comfortable, and very nice. The grounds were beautiful with running streams, waterfalls, and large pool.
Stayed 2 nights in Jul 2024

8/10 Good

Kshitija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there is more vegetarian or vegan options to eat otherwise facilities is good, staff some were really good but some weren't that friendly
Stayed 4 nights in Jul 2024

6/10 Okay

S

Traveled with family
The property is currently undergoing maintenance. Rooms are dated and therefore not worth the price we paid. Service overall was not that great except for a handful of very hardworking and pleasant staff. Food was pricey which was true for most hotel restaurants in that region. All of the extra costs (from tennis, beach rentals etc.)around the property quickly add-up. The private beach was nice and the pool was decent. May come back in the future if service improves and the rooms are in better condition. Overall quite disappointed.
Stayed 5 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful to experience there!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Elaine Ross

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying here. We were blown away by the service. They sent us a bottle of champagne for our anniversary. Upon arrival they also sent gifts for our little ones. The spa was amazing too. The service, food, location, room, and property were all excellent. We will definitely come back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kaveh

Stayed 7 nights in Jun 2024

10/10 Excellent

Timothy Loren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Fairmont Orchid. Stayed for week and ate somewhere new each day- lots of dining options on property and within walking distance. A highlight was the staffer Matthew- he popped up everywhere and was so knowledgeable, patient and kind. He was our guide on a canoe trip we took, he guided us on a “turtle talk” walk and he is the one who lights all the tiki torches and blows the conch at sunset. My kids learned a lot from him during the turtle talk and canoe trip- I highly recommend those resort excursions. The beach and lagoon area was awesome and so was the pool. The food was incredible. Great trip overall!
Stayed 6 nights in Jul 2024

4/10 Poor

Tanna

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jun 2024

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The north tower is really nice. The south tower not so much. the food is really good but expensive. The birds really try to ruin the breakfast. Be prepared to get some meals from the local grocery to save money.
Stayed 6 nights in Jun 2024