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Fairfield Inn & Suites Jackson

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites Jackson

Free daily buffet breakfast
Indoor pool
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included

Explore the area

Map
2395 Shirley Dr, Jackson, MI, 49202
  • Jackson Crossing Mall
    3 min drive
  • Art 634
    5 min drive
  • Keeley Park
    5 min drive
  • Jackson, MI (JXN-Reynolds Field)
    6 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
Exterior
Tru by Hilton Jackson, MI
Breakfast included
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (799)
The price is $87
per night
$96 total
includes taxes & fees
Dec 6 - Dec 7
Tru by Hilton Jackson, MI

About the neighborhood

Jackson

Located in Jackson, Fairfield Inn & Suites Jackson is in the business district, within a 5-minute drive of Jackson Crossing Mall and R.A. Greene Park. .This hotel is 1.9 mi (3.1 km) from Lions Park and 2.1 mi (3.3 km) from Rod Mills Park.

What's nearby

  • Art 634 - 5 min drive - 3.1 miles
  • Michigan Theatre of Jackson - 5 min drive - 3.4 miles
  • JAX 60 - 6 min drive - 3.5 miles
  • Henry Ford Allegiance Health - 7 min drive - 3.9 miles
  • Cascade Falls - 8 min drive - 4.6 miles

Getting around

  • Jackson Station - 5 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Fairfield Inn & Suites Jackson

Hotel in Jackson with free breakfast and a 24-hour fitness center
Fairfield Inn & Suites Jackson offers 54 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 54 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites Jackson. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Jackson Hotel
Fairfield Inn Jackson
Fairfield Jackson
Jackson Fairfield Inn
Fairfield Inn Jackson Hotel Jackson
Fairfield Inn & Suites Jackson Hotel
Fairfield Inn & Suites Jackson Jackson
Fairfield Inn & Suites Jackson Hotel Jackson

Reviews

8.4

Very Good

Rating 10 - Excellent. 226 out of 473 reviews" "
Rating 8 - Good. 147 out of 473 reviews" "
Rating 6 - Okay. 51 out of 473 reviews" "
Rating 4 - Poor. 26 out of 473 reviews" "
Rating 2 - Terrible. 23 out of 473 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Karl

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Good for the price
Stayed 1 night in Aug 2024

2/10 Terrible

Megan

Disliked: Cleanliness, property conditions & facilities, room comfort
From start to finish this hotel was awful. The outside looks like it is about to be condemned with the exception of the freshly paved parking lot. Everyone working looks miserable. We checked in and get to our room and it is just yuck. The door doesn’t actually latch unless you pull the handle really hard or push on the door. The entire room just smells like mildew and cat urine. The shower had not been cleaned and the toiletries were empty. The ceiling in the bathroom was covered in mold. We will never stay here again. Absolutely disgusting
Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Traveled with family
Liked: Cleanliness
Overall, we enjoyed our stay in Jackson at the fairfield. Sasha was amazing at the desk and helping with any questions we had. The rooms were clean and everything was stocked well in the room. Parking was easy and well lit. Now here are the drawbacks....the coffee was like lukewarm water and was hardly ever stocked with cups or creamer. The "hot breakfast" was a joke. The sausage was hard and the eggs were not great. That was it. Only scrambled eggs and dry, hard sausage. On the last day i found out there was supposed to be a waffle maker but it was never out or available for use. Please dont advertise something and fail that miserably.
Stayed 5 nights in Jul 2024

8/10 Good

Makaila

Stayed 4 nights in Jul 2024

8/10 Good

HENRY

Stayed 4 nights in Jul 2024

8/10 Good

Jacob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff were friendly, but they staff seemed a bit overworked and the included breakfast was very sparse.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anver

Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Stayed 1 night in Jul 2024

2/10 Terrible

Richard

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Did not have my room due to an unspecified plumbing problem.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Renovations
It was decent. The place is going thru renovations. It could use upgrades in lighting as there were no USB charging areas in the room. Outside is still being worked on. It was clean staff was ok.
Stayed 2 nights in Jun 2024

2/10 Terrible

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It had a really strong odor and caused me to have a headache. There was big pieces of glass in the parking lot. The pictures of the hotel were not pictures of the property where I stayed and their executive king suite did not have the wall divider or two tvs like the pictures showed. The staff was friendly, but Expedia refused to refund me, even though they had false advertising on their site, being that the pictures were from another location.
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
This hotel is under renovation! The rooms have already been renovated although the workmanship is horrible! It rooms have numps under wallpaper, crooked outlets, poor pain job, trim looks rough! I cannot believe the hotel paid someone to do this work with such poor quality!
Stayed 1 night in May 2024

6/10 Okay

MARC

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Breakfast very limited due to construction. Had to pay to eat offsite.
Stayed 2 nights in May 2024

8/10 Good

Hermina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient location for our trip
Stayed 2 nights in May 2024

6/10 Okay

Jeffrey

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lots of Issues
The entire hotel is under renovation. Might not have booked if I had known. Breakfast options because of this were not like listed. Lol was closed, exercise room was closed. Mini shop was closed. No vending machines. Staff was very nice, but with construction crew workinginbthe AM it was chaotic, Ave noisy. Hopefully they'll finish soon because the location is convenient. But this situation should have been disclosed beforehand.
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Rooms were clean with new carpet.
Stayed 6 nights in Apr 2024

8/10 Good

Dan

Stayed 1 night in Apr 2024

8/10 Good

Arlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A go
Under some reconstructing , pool and fitness room was not accessible other than that nothing to complain about. Hot breakfast if you choose if not cold was available along with a variety of other things. Room was clean bed comfy.
Stayed 1 night in Mar 2024

8/10 Good

Bernice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Overall a very enjoyable stay. Unfortunate timing, updating a few things including the pool🌧
Stayed 2 nights in Mar 2024

8/10 Good

Willie

Stayed 1 night in Mar 2024

6/10 Okay

Raymond

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

carol

Business traveler
Disliked: Cleanliness, property conditions & facilities
Review Under construction
When your hotel is under construction, you should post that on your reservation website so customers have a heads up. If I had known the conditions of your hotel, I definitely wouldn't have stayed there.
Stayed 1 night in Mar 2024

8/10 Good

David, Tecumseh

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
I know they are renovating. But my room was not the cleanest. Paint blotches on the floor. Outlet covers half painted. Debris and dirt along the carpet/wall edges. Not impressed for an "executive" suite. TV screen filthy/scratched. Small TV screen 32" for a large suite.
Stayed 1 night in Feb 2024