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Melia Cozumel All Inclusive

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Cozumel All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Front of property
Exterior
View from room
Outdoor wedding area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Playa San Juan
    13 min walk
  • Los Cinco Soles
    6 min drive
  • Cozumel Museum
    6 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    11 min drive

Room options

View all photos for Junior Suite (Premium 2+1)

View from room

Junior Suite (Premium 2+1)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium 2+2)

View from room

Junior Suite (Premium 2+2)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Grand Premium (2+1)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+1)

  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Family Junior Suite

View from room

The Level Family Junior Suite

  • 925 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Ocean View

Melia Ocean View | Minibar, in-room safe, desk, iron/ironing board

Melia Ocean View

  • 462 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Royal Suite

The Level Royal Suite | View from room

The Level Royal Suite

  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront

View from room

Premium Suite, 1 Bedroom, Oceanfront

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Garden View

Minibar, in-room safe, desk, iron/ironing board

Melia Garden View

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

View from room

Junior Suite (Premium)

  • 462 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+2)

View from room

The Level Family Junior Suite (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Level Family Junior Suite (2+3)

View from room

The Level Family Junior Suite (2+3)

  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+2)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+2)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+4)

View from room

The Level Family Junior Suite (2+4)

  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for The Level Grand Premium

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium

  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+1)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+1)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Room Sea View (2+1)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+1)

  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Grand Premium (2+2)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+1)

View from room

Melia Room Garden View (2+1)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Sea View (2+2)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+2)

View from room

Melia Room Garden View (2+2)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, iron/ironing board

Suite Junior With Garden View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Single Room Premium With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room Premium With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Room Superior With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Suite With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Suite Junior With Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed and 2 Double Beds

View all photos for Room Standard With Garden View

Minibar, in-room safe, desk, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Standard With Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Superior With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Superior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
Pool
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive
Pool
All inclusive
Spa
Kids pool
4.0 out of 5, Very Good, (1001)
The price is $171
per night
$209 total
includes taxes & fees
Dec 5 - Dec 6
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About the neighborhood

Cozumel

Located in Cozumel (Zona Hotelera Norte), Melia Cozumel All Inclusive is within a 10-minute drive of Museo de la Isla de Cozumel and Punta Langosta Pier. .This all-inclusive property is 3.9 mi (6.3 km) from San Miguel Church and 5.2 mi (8.4 km) from Stingray Beach.

What's nearby

  • Cozumel Maritime Terminal - 7 min drive - 3.5 miles
  • Punta Langosta Pier - 7 min drive - 3.9 miles
  • San Miguel Church - 8 min drive - 4.0 miles
  • Stingray Beach - 9 min drive - 5.3 miles
  • Chankanaab National Park - 16 min drive - 9.2 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬15 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬2 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

Melia Cozumel All Inclusive

Beachfront, with full-service spa
Melia Cozumel All Inclusive offers 140 air-conditioned accommodations with minibars and safes. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Fish House, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and a meeting room. Free self parking is available onsite.
Fish House - Onsite restaurant.
El Embarcadero Beach Bar - Onsite bar. Open daily.
El Isleño Swim Up Bar - Onsite bar. Reservations are required. Open select days.
Mole Snack BAr - Onsite bar. Open daily.
Mole - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Miniature golf
Paintball
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Sailing
  • Snorkeling
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 33 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1008 reviews" "
Rating 8 - Good. 300 out of 1008 reviews" "
Rating 6 - Okay. 111 out of 1008 reviews" "
Rating 4 - Poor. 58 out of 1008 reviews" "
Rating 2 - Terrible. 26 out of 1008 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good, great service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little insulated but inside the property you have everything you need to have a good vacation. Their attention, the beach and the restaurants are very good in this property You can stay there and you don’t need to go out for anything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Would return here again
Stayed 5 nights in Aug 2024

10/10 Excellent

Juliana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, though only 3 restaurants to choose from and the rwo reservation ones fill quickly. Service was great, clean facilities, Gloria in the spa was amazing. Martinez in excursions super nice, Javier waiter in the buffet was excellent. Overall a great experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has it all. Wonderful Views, Nice Rooms, and awesome staff. We thoroughly enjoyed our stay in Aug '24 and will definitely return again. Food quality, quantity and choices are just fantastic and the waitstaff are incredibly attentive and helpful
Stayed 7 nights in Aug 2024

10/10 Excellent

Norma Alicia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia en el hotel por cuarta vez fue como siempre relajante e inolvidable, me gusta mucho el ambiente familiar que se vive ahí. la propiedad del hotel esta siempre tranquila y super limpia, la excelente atención y amabilidad de todos los miembros del personal en general nos hacen regresar. La comida no era mala pero creo que si deberían mejorar un poco sus menús.
Stayed 6 nights in Aug 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were all pretty awesome with a few notable people who went above and beyond. Christian was one our waiters and and was very attentive and informative, he even went so far as set up a tequila and mezcal tasting for us. Best waiter I've had anywhere in a very long time. Santiago was our liason and had all of personal needs taken care of and was always reachable via phone. The facilities were all perfectly nice. Nothing mi d blowing, but everything at the very least met my expectations. Also as a side, do not listen to anyone who complains about the ac leaking. There are signs up in the room that state if doors are left open to long the ac will drip because of the high humidity. The food was all pretty good. I did not get a single food item i was unhappy with. The 2 restaurants are fantastic. Fish house has great seafood, and molé has exceptional mexican cuisine. The drinks were stock standard resort fair. Nothing fancy, but it's as much as you want, so can't really complain. The beach here is awesome, but to get clear water you have to walk down the beach to next hotel which has a concrete pier built to keep seaweed out. Not a big deal though as all you have to do is walk 2 minutes down the beach to get there. Tldr: great all inclusive, would recommend going in the off season of june-aug as it's not super busy and you aren't fighting any crowds.
Stayed 4 nights in Jul 2024

8/10 Good

Marinna

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lorelie, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, always felt safe. Easy to get a taxi to go to town. Staff very helpful and spike english for me!
Stayed 7 nights in Jul 2024

8/10 Good

Monica Hernandez

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get away, great staff and great food! Would visit again!
Stayed 3 nights in Jul 2024

2/10 Terrible

Sharema

Stayed 4 nights in Jul 2024

6/10 Okay

derek

Traveled with partner
Liked: Cleanliness, staff & service
Staff was excellent, the property needs some updates, especially to the rooms on the garden side, and this area can be noisy as it overlooks the children’s pool . Food was okay… the Fish house was excellent, however daily Buffett is basically the same each day.
Stayed 5 nights in Jul 2024

6/10 Okay

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities
I liked the property a lot. I had a very humid room that was 23 Celsius and had water dripping from the ceiling. They looked at it three times. Other guests say they had no problems. The offered a two night voucher for our experience. Which was very nice. This is my second stay and I will be back. I liked the food and cleanliness
Stayed 4 nights in Jul 2024

6/10 Okay

ALICIA

Liked: Cleanliness, amenities, property conditions & facilities
The water at the beach on the property is mainly brown but a little further to the left in front of another hotel it is clear green and lovely. The food was just ok. The room was not ready at 3pm for check-in but at 4. Compared to other All inclusive hotels in the world, the staff does not offer you & bring you drinks by the pool or beach unless you are a priority member, you have to get them yourself by the pool bar. They only offer wings to priority members. That should be standard for everyone. They seem to only clean the room if you put a sign on the door to ask them to but they don’t tell you that upon checking in. The property overall is nice, although fairly small. Staff is pleasant & helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sjors

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wonderful
Stayed 11 nights in Jul 2024

10/10 Excellent

Juliana Amelia Paes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

kelly

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Had a roach in our bed
Stayed 5 nights in Jul 2024

8/10 Good

Kevin

Traveled with family
Liked: Staff & service
Felipe at the beach bar is AWESOME! Grounds are mostly clean.
Stayed 4 nights in Jul 2024

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all inclusive!
Stayed 6 nights in Jul 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Property conditions & facilities
We were a group of 6 with 3 paid rooms. Upon arrival each room had a must smell. After back and forth with the front desk person we were moved to other rooms which included us paying an upgrade charge. The rooms were better but definitely needed a deep cleaning especially behind the toilet and the couch in the room had lots of stains as did a lot of the furniture in the lobby area. The buffet was extremely limited in choices for breakfast lunch and dinner. The two restaurants on site were just ok and you had to make reservations for both. They have done some renovations but some rooms have not been updated in a while. If you decide to stay at this resort request your room to be on the Level side. It comes with some perks. I don't think I would stay at this resort again unless they did a complete renovation and updated their food choices
Stayed 4 nights in Jul 2024

10/10 Excellent

Debbie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melia Cozumel was a great choice for my family. The rooms were clean daily, the buffet options were excellent. The dinning restaurants were intimate and the food was delicious. The staff was very professional, hard working and they keep the place running smoothly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Danish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, food was great, staff was amazing
Stayed 4 nights in Jul 2024

6/10 Okay

Margaly

Liked: Staff & service
Stayed 7 nights in Jul 2024

6/10 Okay

Natalya

Traveled with family
Liked: Cleanliness, staff & service
Stayed there with my family for 6 nights. Nice beautiful and clean rooms, good beach area. The hotel itself needs some updates, especially the ceiling of reception area. It had limited food selections, freshly squeezed juices only couple days a week, more salad would also be wonderful. Nice staff, all super helpful except the towel boy Ernesto who would only give 1 towel per day per guest even if the towels were wet after rain or we accidentally lost it. Nice entertainment at night - Abril was wonderful. 3 or 4 days out of 6 days there the red flag was up at the beach (swimming is not allowed) because a crocodile was swimming in the shallow water at the beach. We were told that it happened because of the hurricane - the crocodile got confused between fresh and salty water. Overall okay but probably won’t be back.
Stayed 7 nights in Jul 2024