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Cherokee Grand Hotel

2.5 star property

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Photo gallery for Cherokee Grand Hotel

Premium bedding, down comforters, pillowtop beds, blackout drapes
Free daily continental breakfast
Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, blackout drapes
Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
196 Paint Town Rd, Cherokee, NC, 28719
  • Harrahs Cherokee Casino
    ‪8 min walk‬
  • Cherokee Bear Zoo
    ‪9 min walk‬
  • Oconaluftee Islands Park
    ‪18 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪87 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, blackout drapes

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Mountain View

50-inch flat-screen TV with digital channels, Netflix, Hulu

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, blackout drapes

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Harrah's Cherokee Casino Resort

  • Pool
  • Spa
  • Parking included
  • Restaurant
4.3 out of 5, Excellent, (3036)
The price is $69
per night
$115 total
includes taxes & fees
Mar 2 - Mar 3
Harrah's Cherokee Casino Resort

About the neighborhood

Cherokee

When you stay at Cherokee Grand Hotel in Cherokee, you'll be in the entertainment district, within a 5-minute drive of Harrahs Cherokee Casino and Eastern Cherokee Agency. .This hotel is 0.9 mi (1.5 km) from Oconaluftee Islands Park and 1.4 mi (2.3 km) from Cherokee Welcome Center.

What's nearby

  • Harrahs Cherokee Casino - 8 min walk
  • Oconaluftee Islands Park - 18 min walk
  • Cherokee Welcome Center - 2 min drive
  • Museum of the Cherokee Indian - 2 min drive
  • Unto These Hills Outdoor Drama - 4 min drive

Getting around

  • Asheville Regional Airport (AVL) - 71 min drive

Restaurants

  • ‪Gordon Ramsay Street Pizza - ‬10 min walk
  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬9 min walk
  • ‪Granny's Kitchen - ‬2 min drive
  • ‪SoundBytes - ‬9 min walk
  • ‪Brio Restaurant Group - ‬9 min walk

About this property

Cherokee Grand Hotel

Hotel with free breakfast, a quick walk to Harrahs Cherokee Casino
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service
It was close to the casino and the room was clean. Friendly check in and check out.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terrance

Traveled with group
Liked: Cleanliness, property conditions & facilities
Had a good experience. The only thing is there is trash behind the dresser.
Stayed 2 nights in Nov 2024

10/10 Excellent

Toni Makisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is super clean.
Stayed 3 nights in Nov 2024

6/10 Okay

Andreas, Winkel

Traveled with group
Liked: Cleanliness
There is nothing particularly grand about this hotel, except its location opposite the Cherokee casino. I recall a sign in the entry hall stating the property had been "recently renovated" - I wonder which part.. There is convenient parking in front of the door and the beds are very comfortable. I guess that also concludes the positives. It was a choice of convenience and price and as such it served its purpose.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
My friends,family, and myself enjoyed our stay at the Cherokee Grand Hotel. The room was spacious, clean, and had all the amenities that we needed. Check-in and check-out was easy. The staff was friendly and helpful. We will definitely stay here again the next time we go to Cherokee.
Stayed 1 night in Nov 2024

6/10 Okay

Debra

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
If you happen to luck out and get a room in the "new" section (recently renovated) ( rooms #500 ) youre doing well. The "older" section (specifically room 124) need urgent updating. The carpet needs replacing and the room needs painting (to help eliminate the "stale smoke smell"). For a one night stay i didnt feel the need to bring this to the staff's attention. Will definitely check out more options next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice smelled nice and clean great service
Stayed 1 night in Nov 2024

10/10 Excellent

Grazi

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an easy check in unlike other hotels in the area, having 3 or 4 properties not knowing where to park or which bldg you will be staying in. Employees were very kind. Place was very clean and quiet. I’d stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary trip
My stay was good as always.The rooms are always nice and clean. We stayed in another part of the hotel this time and I quite enjoyed that more. It was so quiet and peaceful. The room was a little musty but we always bring febreeze with us so not that big of a deal. All in all Grand Cherokee is always my first go to
Stayed 2 nights in Nov 2024

8/10 Good

Harriette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee bar 24/7 ; close to attractions
Stayed 1 night in Nov 2024

8/10 Good

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, smelly. Smoke and urine smell.
Stayed 1 night in Nov 2024

8/10 Good

EUGENIA, Hephzibah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Travis on the night shift front desk is amazing. Easygoing and great to talk to we ened up talking for hours
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Stayed 1 night in Nov 2024

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities
It was a good stay for the money.
Stayed 1 night in Nov 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Not as advertised. Furniture stained etc. We did not stay there!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

jennice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very pleasant and friendly walkable to the casino and very clean
Stayed 1 night in Oct 2024

2/10 Terrible

Deborah

Liked: Cleanliness
Disliked: Room comfort
Don’t do it!!!
I’ve stayed at this hotel before but never again. Was given a room next to elevator and across from the ice machine. No carpet in this area so you heard guest coming and going constantly. Absolutely no sleep. Should have slept in the car it would have at least been quiet. Won’t be returning. They need to upgrade their rooms.
Stayed 1 night in Oct 2024