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ibis Cancun Centro

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Cancun Centro

Exterior
Lunch and dinner served, Regional cuisine
Shower, eco-friendly toiletries, hair dryer, towels
Exterior
Buffet

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Royal Yak Casino and Sports Book
    4 min walk
  • Amerimed Hospital
    4 min walk
  • Dubai Palace Casino
    5 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    15 min drive

Room options

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 2 Double Beds

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds
Front of property
Krystal Urban Cancun & Beach Club
Pool
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (1272)
Krystal Urban Cancun & Beach Club

About the neighborhood

Cancun

With a stay at ibis Cancun Centro in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Plaza Las Americas and Plaza 28. .This hotel is 9.1 mi (14.7 km) from La Isla Shopping Mall and 12 mi (19.3 km) from Moon Palace Golf Club.

What's nearby

  • Dubai Palace Casino - 5 min walk - 0.3 miles
  • Plaza Las Americas - 6 min walk - 0.4 miles
  • Plaza 28 - 3 min drive - 1.6 miles
  • Puerto Cancun Marina Town Center - 5 min drive - 2.8 miles
  • Playa Tortugas - 11 min drive - 4.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Hotel with a 24-hour front desk, a short walk to Plaza Las Americas
Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 190 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
You can enjoy a meal at the restaurant serving the guests of ibis Cancun Centro, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Covered self parking on site (MXN 100 per stay)
  • Covered valet parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 259 for adults and MXN 130 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome
Welcoming dogs only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 259 for adults and MXN 130 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Covered self parking fee: MXN 100 per stay
  • Covered valet parking fee: MXN 100 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Reviews

8.0

Very Good

Rating 10 - Excellent. 498 out of 1118 reviews" "
Rating 8 - Good. 313 out of 1118 reviews" "
Rating 6 - Okay. 134 out of 1118 reviews" "
Rating 4 - Poor. 83 out of 1118 reviews" "
Rating 2 - Terrible. 90 out of 1118 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and area it was a good deal.
Stayed 1 night in May 2024

6/10 Okay

Arlette, SAN DIEGO

Traveled with family
Liked: Cleanliness, staff & service
El servicio e instalaciones están bien, sin embargo el colchón y almohadas son terribles, no se puede descansar, deberían de mejorarlas.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So confortable!
I love it! Was close to everthing! People at the breakfast qas ao friendly! Thank you for everything!
Stayed 1 night in Jul 2024

10/10 Excellent

Arash

Disliked: Staff & service, amenities, property conditions & facilities
Nono
Stayed 1 night in Jul 2024

8/10 Good

HECTOR

Stayed 1 night in Jul 2024

6/10 Okay

Timmie

Traveled with partner
Very small shower and toilets
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and location
Stayed 1 night in Jul 2024

2/10 Terrible

Jorge

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff not knowledgeable about services didn’t accommodate to our request the receptionist gave us one bed small room uncomfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Karen, SAN DIEGO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitivamente lo recomiendo, cerca de aeropuerto, cerca de plaza comercial donde tienen mucha comida, un pequeño Walmart en el primer piso, valley parking etc El cuarto es pequeño pero cómodo y tranquilo
Stayed 1 night in Jun 2024

6/10 Okay

Habib

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Do not let them order you a taxi, they have a way of double charging you. Taxi they ordered for me charge me twice and extremely high. Uber was 280 pesos to the airport when i checked, and taxi charge 650 pesos from me. They will ask you to use card for payment and claim it doesn't go through. It showed a different cab company charged you on ur bank history, and they show you their transaction which doesn't have nothing on. I had to go to the atm to pay her 650 pesos. Just so you know, go with cash ONLY!
Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe clean cozy downtown cancun.
Everything was close by main center downtown cancan, shops,restaurants and theaters uber services are quick to pick you wherever you want to go. Small rooms quite perfect to sleep 😴 beds were good cozy. Windows well unfortunately you can't open. Has a walmart under wonderful store you can get some quick snacks. No refrigerator in the rooms that a sad they don't have a bucket to put ice so you have to buy a little cooler if you want to. Staff was nice room clean that a plus.safe also to stay they have security so you can enjoy your stay.
Stayed 3 nights in Jun 2024

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Yolanda

Stayed 2 nights in Jun 2024

6/10 Okay

Nelson

Traveled with family
Liked: Staff & service
There's an odd smell in the room. Like the air conditioner couldn't remove the humidity out of the room.
Stayed 1 night in Jun 2024

2/10 Terrible

Rolando

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Not too clean room and beds too small, old!!!
Stayed 2 nights in Jun 2024

8/10 Good

Maria del Carmen

Stayed 2 nights in Jun 2024

8/10 Good

MARCO

Stayed 1 night in Jun 2024

10/10 Excellent

Anderson

Stayed 1 night in Jun 2024

6/10 Okay

Khadijah

Traveled with family
Liked: Staff & service
Disliked: Amenities
Check in was incredible easy and I appreciated the hotel holding our bags. However, we weren’t provided enough towels during our stay and there was a huge hiccup with reserving the room. We were promised a double room as that was what o ordered online. However we received the smallest room and was told that’s all they have. The front desk representative wasn’t willing to accommodate or help out.
Stayed 1 night in May 2024

10/10 Excellent

Diana, norristown

Liked: Cleanliness, staff & service, property conditions & facilities
súper close to shopping and eating places
Stayed 1 night in May 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024