With a stay at Hotel Kavia Cancun in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Plaza 28 and Plaza Las Americas. .This hotel is 8.2 mi (13.2 km) from La Isla Shopping Mall and 2.8 mi (4.5 km) from Ultramar Ferry Puerto Juárez.
What's nearby
Las Palapas Park - 2 min walk - 0.1 miles
Benito Juarez Municipal Building - 6 min walk - 0.4 miles
Plaza 28 - 13 min walk - 0.7 miles
Plaza Las Americas - 3 min drive - 1.5 miles
Puerto Cancun Marina Town Center - 4 min drive - 1.9 miles
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
Hunter Bar Cancun: Address - 2 min walk
Black Café - 1 min walk
Cocina Libanesa Sahara - 4 min walk
11:11 Club - 1 min walk
El Crustáceo Cascarudo - 1 min walk
About this property
Hotel Kavia Cancun
Hotel with free valet parking, near Plaza 28
Hotel Kavia Cancun offers 62 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 62 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Hotel Kavia Cancun has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Free valet parking on site
Food and drink
Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 50 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Things to do
Outdoor pool
Family friendly
Outdoor pool
Separate bedroom
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Outdoors
Pool loungers
Terrace
Accessibility
Elevator
More
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
Minibar
More
Air conditioning
Desk
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately MXN 50 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 219 out of 635 reviews" "
10 - Excellent
219
Rating 8 - Good. 216 out of 635 reviews" "
8 - Good
216
Rating 6 - Okay. 104 out of 635 reviews" "
6 - Okay
104
Rating 4 - Poor. 43 out of 635 reviews" "
4 - Poor
43
Rating 2 - Terrible. 53 out of 635 reviews" "
2 - Terrible
53
8.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
CHRISTOPHER
Traveled with group
Jul 2, 2024
The property is close to tourist spot with restaurants, bus, and etc close by
CHRISTOPHER
Stayed 7 nights in Jun 2024
6/10 Okay
mario
Jun 25, 2024
Liked: Cleanliness, staff & service
This is the Kavia hotel. There is another Kavia Club or Plus hotel nearby. Google Maps showed this latter one as Kavia Hotel. Make sure you look for Kavia on Clavel street in order to go to the right one. At 10 pm looking for this Kavia hotel was hard. We called Kavia Plus and they stayed over the phone with us until we found it!
Zero problems. Everyone was cool and no one bothered us. The hotel is traditional “real” Mexico, so if you want a tourist, sanitized American vibe you might not like it. But my friend and I loved it.
Good location downtown Cancun. Has free onsite parking between this hotel and the adjoining hotel with same owners. Also I found easy free street parking on the same block every time I wanted it. Easy to walk across street to a bunch of late night restaurants or over a couple blocks to some other small clubs and restaurants. Grocery store is two blocks south. What appears to be the main LGBT club is across the street but I never heard anything from it and it didn’t cause parking issues. It’s an older hotel but clean and well kept. The lobby and hallways are open air but sheltered from the rain. Good value for the money.
As an Hotels guest we were put in the back of hotel. The room had been cleaned with a very strong scented cleaning solution. Then they plugged in a scented atomizer. We had no towels and had to request same. As well no liquor allowed Do not recommend stayed one day of our 2 day reservation
The hotel is very old the TV only plays in Español. I was supposed to have a stove and refrigerator in the room and I had to beg for a refrigerator after the fact. The breakfast we had to pay for every morning, even though it says it was all inclusive. Was very very cold and dirty. There’s nothing good about the hotel other than one of the hosts they work the front desk. The beds were very very hard, the air conditioner beats straight down on your face. If you turn it off, it’s hot in the room my daughter got bit by bugs there’s no washcloths in the hotel at all. so it took everything for me not to find somewhere else to stay but because they already had ran my card I would’ve had to wait 7 to 10 business days to get that money back and I didn’t wanna spend another five or $600 on top of this my first time in Mexico and I chose that hotel out of all the hotels in Cancun Was a bad choice in a lot of ways that hotel is not worth $50 a night I’ll give the location of four stars other than that that’s it oh, and there was a roach in the bathroom.
Room cleaned every day good central location checking in sucks because our flights always come in early and we have to wait till 3 pm when there are rooms available
Tony
Stayed 6 nights in Sep 2023
6/10 Okay
Elvira M
Traveled with group
Sep 8, 2023
Elvira M
Stayed 3 nights in Aug 2023
8/10 Good
Margarita
Traveled with family
Sep 1, 2023
Liked: Cleanliness, staff & service, amenities
It's right in the center, close to the Plaza. Didn't look safe at night. But during the day was great to walk around. Close to the bus station and city buses, Chedraui is only a block away. They have a great "cafeteria" for breakfast, good food. We all liked the food and very reasonable! The hotel never answers their phone, that was bad. I called over and over for several days and no answer.
Property was well maintained, the pool was nice and it's very walkable to other areas in the city. It's well positioned for nightlife and was very well priced. Beds were pretty comfortable and the pillows were ok, but the shower had very low water pressure.
I'd totally stay here again if I was needing a spot in the area.
Caleb
Stayed 1 night in Aug 2023
6/10 Okay
jarrod
Aug 16, 2023
Disliked: Staff & service, amenities
Pay a little extra and go to another hotel close by.No air con in the lobby,a dog on the corner across from the hotel that barks all night and the girl on reception is rude and doesn't comply with what you ask.My safe wasn't working and she said will send someone in 20 minutes but no1 ever come!.Useless wifi it only in lobby!