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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property

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Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Terrace/patio
Property video
View from room
55-inch Smart TV with satellite channels
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
$794
$657 nightly
$794 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪6 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪19 min walk‬
  • Place, Punta Sam Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, pillowtop beds, free minibar

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1862 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 957 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1862 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

  • Ocean view
  • 2874 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Resort view
Excellence Playa Mujeres - Adults Only All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
4.6 out of 5, Wonderful, 1,423 reviews
$667 nightly
The price is $808
Mar 17 - Mar 18
Total with taxes and fees
Excellence Playa Mujeres - Adults Only All Inclusive

About the neighborhood

Punta Sam

With a stay at Beloved Playa Mujeres - Couples Only All Inclusive in Punta Sam (Playa Mujeres), you'll be a 5-minute drive from Punta Sam Ferry Terminal and 7 minutes from El Meco Archaeological Site. .This all-inclusive property is 3.8 mi (6.1 km) from Playa Mujeres Golf Club and 4.9 mi (7.9 km) from Gran Puerto Pier.

What's nearby

  • Mujeres Beach - 6 min walk - 0.4 miles
  • Punta Sam Ferry Terminal - 19 min walk - 1.0 mile
  • Punta Sam Beach - 19 min walk - 1.0 mile
  • Playa Mujeres Golf Club - 5 min drive - 2.0 miles
  • North Beach - 46 min drive - 5.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪The Deli - ‬19 min walk
  • ‪The Rooftop - ‬6 min drive
  • ‪caprichos villa del palmar - ‬20 min walk
  • ‪Gourmet Hall - ‬6 min drive
  • ‪Davinos - ‬20 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Treat yourself to a stay in one of the 109 guestrooms, featuring indoor private hot tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Le Bisou, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.
Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Le Bisou - Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner.
Lupita Steakhouse - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria - Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar - This beachfront restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mar
  • La Isla Trattoria
  • Le Bisou
  • Lupita Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 10 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 825 out of 1006 reviews
Rating 8 - Good. 118 out of 1006 reviews
Rating 6 - Okay. 28 out of 1006 reviews
Rating 4 - Poor. 11 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

sal

Liked: Cleanliness, amenities, property conditions & facilities
Rooms. And staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Hanna

Stayed 7 nights in Sep 2025

8/10 Good

James Craig, toronto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2nd time at Beloved....same great service, rooms, staff, and facilities....However the quality of the good has dropped SIGNIFICANTLY....a couple of our meals were inedible because of raw meat and food still ftozen..
Stayed 7 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
paradise
Stayed 3 nights in Nov 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2025

10/10 Excellent

Anne Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & very nice! Staff was great!! Loved our honeymoon stay
Stayed 6 nights in Nov 2025

4/10 Poor

Morvarid

Traveled with partner
They have construction going on and we didn’t know about it! After we complained, they moved us to another resort.
There was a strange fume with a bad smell
Stayed 4 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 7 nights in Oct 2025

6/10 Okay

Rhonda

Stayed 3 nights in Nov 2025

10/10 Excellent

Chantelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Beloved. This was our third time and it gets better with each visit!
Stayed 8 nights in Oct 2025

2/10 Terrible

Kim

Traveled with group
Disliked: Cleanliness, staff & service
Room very musky - ask for different room; was told “no rooms available” - staff was not accommodating- decided to leave resort and lose our money, then the staff wanted to make things right; but left anyways for the better. Note villa plunge pools were private but NO PRIVACY !!
Stayed 4 nights in Oct 2025

10/10 Excellent

Aneatria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort for couples wanting a quiet getaway. Food was delicious and service was amazing! I loved our room. We will definitely return.
Stayed 3 nights in May 2025

10/10 Excellent

jconcepción

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was perfect !!!! The staff were amazing so nice loved it I would go back again
Stayed 5 nights in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Meng Hsuan

The room is newly renovated, very spacious. Staff is very friendly and helpful. It is a couples only resort, so it is really quiet and relaxing. After 10 pm there is no more activities. A very quiet and intimate resort for couples who would love to enjoy some quiet time with each other.
Stayed 4 nights in Oct 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, amenities
Everything was excellent service, room
Stayed 8 nights in Oct 2025

10/10 Excellent

Anna M

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Marisa

Stayed 7 nights in Oct 2025

10/10 Excellent

Hidajet

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s was great and very very safe
Stayed 4 nights in Oct 2025

10/10 Excellent

Armando

Liked: Cleanliness
Stayed 8 nights in Oct 2025

2/10 Terrible

Nathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathtub water was brown and dirty so I figured I would go to the hot tub only it was cold. 10 people told me they would fix it but no one ever did. Room service food was poor quality and dining out experience was mediocre. Canceled multiple events like the poker night when I switched just for that. Just an overall below average experience for an expensive place like this.
Stayed 3 nights in Oct 2025

10/10 Excellent

Vannessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing trip. I haven’t felt this relaxed in so long. Amazing staff, amenities and atmosphere. This is a quieter, more calm resort so not the place to go if you want a party atmosphere. This is the place to go if you want a quiet, relaxing resort with an amazing gym and spa, beautiful beach, quiet pools and good food options. I cannot wait to return.
Stayed 7 nights in Jul 2025

10/10 Excellent

Shihang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet resort, staffs are extremely friendly and helpful, definitely recommend it to all the couples!
Stayed 4 nights in Oct 2025

10/10 Excellent

Beatriz G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. Our room was nice and spacious. The beach service is great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Andissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025