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Holiday Inn Express Sumter by IHG

2.5 star property

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Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2490 Broad St, Sumter, SC, 29150-1858
  • Sumter Mall
    ‪3 min drive‬
  • Palmetto Tennis Center
    ‪4 min drive‬
  • Shaw Air Force Base
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 396 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds (Additional Living Area)

  • 396 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Tru by Hilton Sumter

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (608)
The price is $152
per night
$169 total
includes taxes & fees
Mar 29 - Mar 30
Tru by Hilton Sumter

About the neighborhood

Sumter

In the heart of Sumter, Holiday Inn Express Sumter by IHG is within a 5-minute drive of Sumter Mall and Palmetto Tennis Center. .This hotel is 3.6 mi (5.8 km) from Patriots Sports Plex and 7.4 mi (11.9 km) from Shaw Air Force Base.

What's nearby

  • Sumter Mall - 3 min drive - 1.6 miles
  • Palmetto Tennis Center - 4 min drive - 2.2 miles
  • Swan Lake Iris Gardens - 7 min drive - 3.5 miles
  • Patriots Sports Plex - 8 min drive - 3.6 miles
  • Shaw Air Force Base - 11 min drive - 7.4 miles

Getting around

  • Columbia Metropolitan Airport (CAE) - 65 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Yucatan Mexican Restaurant - ‬10 min walk
  • ‪Wendy's - ‬3 min drive

About this property

Holiday Inn Express Sumter by IHG

Hotel with free breakfast, near Sumter Mall
Holiday Inn Express Sumter by IHG offers 79 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sumter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Sumter
Holiday Inn Express Sumter
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Express Sumter Hotel
Holiday Inn Sumter
Sumter Holiday Inn

Holiday Inn Express Sumter by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 368 out of 645 reviews
Rating 8 - Good. 184 out of 645 reviews
Rating 6 - Okay. 57 out of 645 reviews
Rating 4 - Poor. 21 out of 645 reviews
Rating 2 - Terrible. 15 out of 645 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, front desk staff was super friendly
Stayed 1 night in Dec 2024

8/10 Good

Juanita

Stayed 2 nights in Dec 2024

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable for the Price
The property is nice. The rooms were clean for the most part. One bed felt like it had crumbs in it, so we swept the sheets off. The bathroom was clean, but the shelves in the bathroom could use some dusting. Beds slept great! And our kids really enjoyed the breakfast options.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2024

10/10 Excellent

Latoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the Rooms was neat and clean. Breakfast was also great.
Stayed 1 night in Nov 2024

10/10 Excellent

Kadee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Tashada

Stayed 1 night in Oct 2024

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Utonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Bed was comfortable as well. My only problem was strong perfume smell when you enter the rooms was just too strong. I'm sure is it was a carpet cleaning product. Hotel just need to take in account, that some people have allergies and should use a lighter scent. I still had a great stay and will return.
Stayed 3 nights in Nov 2024

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
I was originally booked and scheduled to arrive on 11-7-24 but because I booked an additional day 11-6-24 Expedia's price changed to 3 times what I was charged for my original booking. When I contacted the hotel directly they wanted to charge me even more $297 for the additional day. To make matters worse when I arrived there was only a single towel in the bathroom and no body wash in the Dove dispenser in the bathtub. When questioned about the difference in price I was told that's a corporate issue. Bait & Switch? No way to treat guests! New York pricing in Sumter, SC? I will follow-up my concerns with IHG and the attorney general. Holiday Inn Express Sumter is not a $300 per night Hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Serah

Stayed 1 night in Oct 2024

10/10 Excellent

Kamesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact that the staff exhibited hospitality and was very involved. The location is convenient and very accessible to my loved ones and shopping area.
Stayed 4 nights in Oct 2024

6/10 Okay

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and the staff were awesome. The breakfast buffet can’t be beat. The only issue was that the doors slam hard and one night I got almost no sleep. We were ground floor at the end of hall. Between people coming and going out the side door and the room doors slamming, not much rest. The traffic noise is pretty loud too. I would suggest installing the hinge that other hotels have on their doors. Unless you hold onto the door, it slams very hard
Stayed 3 nights in Oct 2024

10/10 Excellent

Cassandra

Traveled with family and small children
Liked: Cleanliness, amenities
I love this place, clean, friendly and the breakfast was delicious. Yes I will be staying here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Serah

Stayed 1 night in Sep 2024

8/10 Good

Dean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly and check in was quick. Cleanliness not the best. Tub was dirty and had nonskid pad in tub that was halfway pull up, showing dirt underneath. Area around window was mildewed
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Serah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Stayed 1 night in Sep 2024

6/10 Okay

Jasmine

Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Staff & service
Very noisy. Smelled. Tub was dingy. Liked the remote blinds.
Stayed 1 night in Sep 2024