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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Restaurant
Business center
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
$42
$38 nightly
$42 total
Total with taxes and fees
Feb 25 - Feb 26

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Dolly Parton Statue
    ‪2 min drive‬
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(77 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

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Total with taxes and fees
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About the neighborhood

Sevierville

With a stay at SureStay Plus Hotel by Best Western Sevierville, you'll be centrally located in Sevierville, within a 5-minute drive of Wilderness at the Smokies and Soaky Mountain Waterpark. .This hotel is 8.2 mi (13.2 km) from Dollywood and 4.3 mi (7 km) from Titanic Museum.

What's nearby

  • Floyd Garrett's Muscle Car Museum - 11 min walk - 0.6 miles
  • Dolly Parton Statue - 2 min drive - 1.1 miles
  • Wilderness at the Smokies - 2 min drive - 1.3 miles
  • Soaky Mountain Waterpark - 3 min drive - 1.5 miles
  • Wild WaterDome - 3 min drive - 1.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬20 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪Waffle House - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 522 out of 1090 reviews
Rating 8 - Good. 278 out of 1090 reviews
Rating 6 - Okay. 146 out of 1090 reviews
Rating 4 - Poor. 80 out of 1090 reviews
Rating 2 - Terrible. 64 out of 1090 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Erek

Stayed 1 night in Nov 2025

4/10 Poor

Brittany

Stayed 1 night in Nov 2025

8/10 Good

Lauryn

Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
A great place and location. We were pleased and will be back! Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Mae

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the front desk staff is very friendly. The beds are very clean and comfortable. If I come back here in TN, I will book the same hotel.
Stayed 1 night in Nov 2025

2/10 Terrible

Christopher

Stayed 1 night in Nov 2025

4/10 Poor

April

Disliked: Cleanliness
They apparently on do house cleaning every other day according to the frint desk. We stayed 2 nights and how to go request new towels and rags for the second night. The bed wasn’t really all that comfortable. We saw house roaces in the b
Stayed 2 nights in Nov 2025

8/10 Good

Lelia M

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
This is a good place to stay for a few nights. The rooms were clean, air conditioning worked great. The elevator and the walls around the buttons were gross. Breakfast area was clean and food tasty. Area was very safe and there is ample parking.
Stayed 2 nights in Nov 2025

6/10 Okay

Billy

Disliked: Cleanliness
no
Stayed 1 night in Nov 2025

10/10 Excellent

Marcellus

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose F

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room, good breakfast and excellent location. Definitely I'll stay again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sabrina

Everything was great!
Stayed 3 nights in Oct 2025

8/10 Good

Doris

Liked: Cleanliness, staff & service
Clean & nice service. The breakfast was real good!
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcellus

Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Good value for the price.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shannon

Stayed 1 night in Nov 2025

10/10 Excellent

Angi

Stayed 2 nights in Nov 2025

8/10 Good

John

Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. Servicd upon arrival wasnt thd best.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here several times over the last 3 years while working in the area. The staff is very courteous. Hotel is not perfect, but is clean and beds are comfortable. They are a good value for a decent place to stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Glorimar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 6 nights in Nov 2025

10/10 Excellent

Elva

Stayed 2 nights in Nov 2025

2/10 Terrible

Deborah

Stayed 2 nights in Nov 2025