Playacar Palace All Inclusive

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Where to?

Dates

February 2026

March 2026

Outdoor pool, pool umbrellas, sun loungers

Superior Walk Out Suite Ocean Front - Kids & Teens Stay Free | View from room

Superior Governor Suite Ocean View - King Size Bed | View from room

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast included
Parking included
Free WiFi

$466 nightly

$567 total

Total with taxes and fees

Mar 3 - Mar 4

Explore the area

Playa del Carmen, QROO

Place, Playa del Carmen Maritime Terminal
‪2 min walk‬
Place, Quinta Avenida
‪3 min walk‬
Place, Playa del Carmen Main Beach
‪5 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Superior Walk Out Suite Ocean Front - Kids & Teens Stay Free

Very good

Ocean view
527 sq ft
Sleeps 4
1 King Bed

Two Bedroom Presidential Suite Ocean View - Kids & Teens Stay Free

Ocean view
525 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Partial Ocean View - Booking 4 nights, Get 2 nights at Punta Cana

Exceptional

Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Stay Free

Very good

Ocean view
527 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Superior Governor Suite Ocean View - King Size Bed

Ocean view
525 sq ft
Sleeps 4
1 King Bed

Superior Honeymoon Suite - King Size Bed

Ocean view
525 sq ft
Sleeps 2
1 King Bed

Superior Deluxe Partial Ocean View - Kids & Teens Stay Free

Wonderful

Partial ocean view
527 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Similar properties

Pool
All inclusive
Spa
Free WiFi

$265 nightly

Mar 1 - Mar 2

Total with taxes and fees

About the neighborhood

Playa del Carmen

With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be steps from Playa del Carmen Maritime Terminal and 7 minutes by foot from Playa del Carmen Main Beach. .This beach property is 0.1 mi (0.2 km) from Quinta Avenida and 0.3 mi (0.4 km) from Playacar Beach.

What's nearby

Playa del Carmen Maritime Terminal - 2 min walk - 0.1 miles
Playacar Beach - 2 min walk - 0.1 miles
Quinta Avenida - 3 min walk - 0.2 miles
Playa del Carmen Main Beach - 5 min walk - 0.3 miles
Xaman Ha Aviary - 6 min walk - 0.4 miles

Getting around

Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

‪Carl’s jr Playa - ‬2 min walk
‪Starbucks - ‬3 min walk
‪Dick & Willy's - ‬4 min walk
‪Los Aguachiles - ‬3 min walk
‪Madremia - ‬5 min walk

About this property

Playacar Palace All Inclusive

Playacar Palace All Inclusive offers 201 accommodations with indoor private hot tubs and free minibar items. Beds feature premium bedding. 21-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awe Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 201 guestrooms, featuring indoor private hot tubs and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

A complimentary full breakfast is served each morning between 7 AM and 11:30 AM.

Playacar Palace All Inclusive has 3 restaurants on site.

24-hour room service is available.

All inclusive details

All-inclusive room rates at Playacar Palace All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Dancing

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Free full breakfast available daily 7:00 AM to 11:30 AM
2 bars/lounges
3 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Things to do

Billiards/pool table
Children's pool
Fitness classes
Full-service spa
Gym
Outdoor pool
Outdoor pool (guest access)
Playground
Sauna
Shopping
Steam room
Yoga classes

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair-accessible parking

1 building
5 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Slippers
Towels provided

Entertainment

21-inch LED TV with premium cable/satellite channels
iPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Free local calls
Free long-distance calls
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

Airport shuttle fee: USD 49 per person (roundtrip)
Airport shuttle fee per child: USD 49 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

Property Registration Number 008-007-000964/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the hot tub

Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Playacar Palace

Palace Playacar

Playacar All Inclusive

Playacar Palace

Playacar Palace All Inclusive

Playacar Palace Hotel Playa Del Carmen

Playacar Palace Mexico

Playacar Palace Resort

Playacar Palace Riviera Maya/Playa Del Carmen, Mexico

Playacar Palace All Inclusive Playa del Carmen

Playacar Palace Playa del Carmen

Playacar Palace All Inclusive All-inclusive property

car Inclusive inclusive prope

Playacar Palace All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

10/10 Excellent

Kasey K, Washington

Traveled with family

Nov 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pool concierges are the best, food was amazing and entertainment staff did an amazing job as well.

Stayed 5 nights in Nov 2025

10/10 Excellent

Valerie

Traveled with family

Nov 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service

Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Traveled with family

Nov 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay. Great staff. Great experience

Stayed 3 nights in Nov 2025

10/10 Excellent

Sharon

Oct 13, 2025

Stayed 4 nights in Sep 2025

10/10 Excellent

Joie

Sep 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing

Stayed 4 nights in Sep 2025

10/10 Excellent

Shalem

Traveled with family

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time at Playacar Palace! Room was lovely- we got an upgrade to full ocean view. Staff is amazing, so friendly and accommodating. Food is delicious- my only note would be I wish the buffet was open every night, sometimes a dress up dinner is too much. Pool is fun, activity directors are great. I do wish they had more night life- things are pretty quiet by 10 pm. There was some impact from the seaweed problems in the area, but the hotel had workers/ trucks out there every morning working like crazy to clear the beach. By the end of the week it was much better. It is out of their control, unfortunately, but they are on top of it. My family went on many excursions and this is a great location for a home base for adventures- or if chilling by the pool is your thing, it’s great for that too! I feel like it’s smaller than some resorts, but I liked that! Highly recommend!

Stayed 7 nights in Aug 2025

10/10 Excellent

Erika

Traveled with family

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We felt very comfortable and the property is extremely clean. The restaurants are beautiful with great food. The pool is so much fun. We thoroughly enjoyed our stay and will be back.

Stayed 5 nights in Aug 2025

8/10 Good

Stefanie

Sep 1, 2025

Stayed 7 nights in Aug 2025

4/10 Poor

James

Traveled with family

Aug 18, 2025

Liked: Staff & service

Disliked: Cleanliness

5th time visiting will be our last time !

Food very limited, beds not that comfy, internet access seemed fine, from the moment we got there we felt like things have gone downhill, we bought attention to the guest relations of several issues a/c not working calls every morning at 8am knocks at the doors at 8:30am even after telling them not to call us early they continued. Felt like as a smoker we was targetted many times. Sat on our balcony with security 5 feet away trying to make out we was smoking when we was just enjoying the view. I spent 5500 on this hotel and after the first day we requested a refund to move hotel the guest relations will tell you nothing they can do to help even tho there was sick in the pool I refused to let my child go in the pool for 3/4 days because all they did was bucket out the sick no closure of the pool to clean it properly and lied too about what it was floating around. After this we tried to get a refund again to be told no no no. All we wanted was to move to a sutible hotel which our kids could enjoy. The only thing keeping this hotel going is the servers at the pool and pool food area., silvia and Perla are the most beautiful humans and will do anything to help make your stay a pleasant one. Shame the hotel has gone down hill so much. Dirty pool all the time tiles falling off every where paintwork old and outdated if I was you I would look at other hotels as this hotel really let its self down and how ever much you spend there they will still not help you if problems arise.

Stayed 10 nights in Aug 2025

10/10 Excellent

Jose

Traveled with family

Aug 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff were amazing. Super professional and polite. They made our vacation beautiful and fun.

Stayed 8 nights in Aug 2025

10/10 Excellent

Kimberly, Warren

Traveled with family

Aug 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service is outstanding and very nice people. Check in to check out was perfect. Beautiful room. Food was excellent. Definitely more upscale buffet. Very attentive service even in buffet. We loved it. I recommend it.

Stayed 1 night in Aug 2025

6/10 Okay

Alicia

Traveled with family and small children

Aug 9, 2025

Disliked: Staff & service

Was not impressed with this location.

Stayed 6 nights in Jul 2025

10/10 Excellent

Jennifer

Aug 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything. Super clean. Just wish there were more food options. Great service!!

Stayed 6 nights in Jul 2025

6/10 Okay

Rosaura

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 9 nights in Jul 2025

8/10 Good

YOLADIA

Traveled with group, Traveled with family

Aug 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2025

8/10 Good

John

Traveled with family

Jul 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Is a really good all inclusive resort right beside Playa del Carmen city center and the dock from where the ships depart to Cozumel island. The best is the food and the whole staff. The less is the amount of amenities the hotel offers. The hotel is quite small so besides the pool, there is not much to do. Luckily for us, our plans were to visit Xcaret theme parks. And another not good part of the stay is the presence of sargazo sea weed that made the beach unvisitable. All and all is a good place to stay and our is experience was really good.

Stayed 5 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family

Jul 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and service!

I’ve stayed at a few different all-inclusive places on the Riviera Maya and when it comes to food and services, Playacar Palace was top of the list. Pros: Smaller size all-inclusive A-la-Carte restaurants food and service top notch Cafe has delicious treats and drinks Beach restaurant has delicious menu and a pizza oven outside Drinks aren’t too watered down Staffs are amazing! All rooms have some sort of view of the ocean (We stayed in the walkout suite oceanfront and it was amazing!) Near 5th Ave shopping area Near Cozumel Ferry Family friendly Cons: Buffet options were good but lacks variation from day to day Only one single pool that stretched from the kiddie pool to the pool bar Even though beachfront but depending on the season is covered in seaweed and can’t really be enjoyed. (I commend all the hard workers who start their day trying to clear the beach of the seaweed but Mother Nature always prevail) Overall, I would highly recommend this resort and will definitely stay again but maybe when it’s not seaweed season 😂

Good size drink that’s not too watered down. Rum punch

Very nice small resort conveniently located. It is a block away to the port to go to Cozumel. Food was EXCELLENT! and staff is very friendly. I wish the pool was bigger. We went to Cozumel palace ( sister hotel) and spend the day at the beach and pool there.

Stayed 4 nights in Jul 2025

10/10 Excellent

Carmen

Traveled with family

Jul 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff were very attentive and friendly! The resort food options were wonderful and tasty! I will definitely be back!

Stayed 5 nights in Jul 2025

8/10 Good

Jason, Girard

Jul 16, 2025

Stayed 5 nights in Jul 2025

2/10 Terrible

Yuan

Traveled with family

Jul 16, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Bad smell, resort credits is a scam, they charge you 18% service fee from credit card, everything is over priced. aggressive sells on packages

The beach has piles of rotten seaweeds. The whole hotel smells like bad eggs

Stayed 5 nights in Jun 2025

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Playacar Palace All Inclusive

Choose dates to view prices

Photo gallery for Playacar Palace All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Walk Out Suite Ocean Front - Kids & Teens Stay Free

Superior Walk Out Suite Ocean Front - Kids & Teens Stay Free

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Stay Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Stay Free

View all photos for Superior Deluxe Partial Ocean View - Booking 4 nights, Get 2 nights at Punta Cana

Superior Deluxe Partial Ocean View - Booking 4 nights, Get 2 nights at Punta Cana

View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free

Superior Deluxe Ocean View - Kids & Teens Stay Free

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed

View all photos for Superior Deluxe Partial Ocean View - Kids & Teens Stay Free

Superior Deluxe Partial Ocean View - Kids & Teens Stay Free

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About the neighborhood

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Playacar Palace All Inclusive

All inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Playacar Palace All Inclusive Reviews

Reviews

Excellent

9.4/10

9.4/10

8.8/10

8.8/10

Reviews

10/10 Excellent

Kasey K, Washington

Kasey K

10/10 Excellent