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Melia Puerto Vallarta - All inclusive

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Puerto Vallarta - All inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Aerial view
Sundeck
Premium Suite, 1 Bedroom, Ocean View | Free minibar, in-room safe, individually furnished, blackout drapes
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • All inclusive
  • Spa
  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
Paseo De La Marina Sur Lot H-7, Puerto Vallarta, JAL, 48335
  • Marina Vallarta Golf Club
    5 min walk
  • La Palapa
    2 min walk
  • Puerto Vallarta Bus Terminal
    6 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    10 min drive

Room options

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Free minibar, in-room safe, individually furnished, blackout drapes

Junior Suite, Ocean View

  • 829 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Suite, 1 Bedroom (Master)

Free minibar, in-room safe, individually furnished, blackout drapes

Premium Suite, 1 Bedroom (Master)

  • 830 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Garden View (Junior)

Premium Suite, Garden View (Junior) | Free minibar, in-room safe, individually furnished, blackout drapes

Premium Suite, Garden View (Junior)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Melia Room, Ocean View

Melia Room, Ocean View | Free minibar, in-room safe, individually furnished, blackout drapes

Melia Room, Ocean View

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Ocean Front

Premium Ocean Front | Free minibar, in-room safe, individually furnished, blackout drapes

Premium Ocean Front

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room | Free minibar, in-room safe, individually furnished, blackout drapes

Family Room

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Melia Garden View

Melia Garden View | Free minibar, in-room safe, individually furnished, blackout drapes

Melia Garden View

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Ocean View

Premium Suite, 1 Bedroom, Ocean View | Beach/ocean view

Premium Suite, 1 Bedroom, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Single Room Master With Garden View

Bathroom | Eco-friendly toiletries, hair dryer, towels, shampoo

Single Room Master With Garden View

  • Sleeps 1
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Single Room Standard With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Premium With Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Premium With Garden View

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Room Standard With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 Double Beds

View all photos for Quadruple Suite Premium With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Quadruple Suite Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Room -5 Guests- Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Family Room -5 Guests- Standard With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Double Room Premium With Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Double Room Premium With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Premium With Sea View

Free minibar, in-room safe, individually furnished, blackout drapes

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Sofa Beds and 1 King Bed

View all photos for Single Suite Junior With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Suite Junior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Standard With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 2 Twin Sofa Beds

View all photos for Quadruple Suite Premium With Garden View

Bathroom | Eco-friendly toiletries, hair dryer, towels, shampoo

Quadruple Suite Premium With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Premium With Sea View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Premium With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Puerto Vallarta

Located in Puerto Vallarta (Marina Vallarta), Melia Puerto Vallarta - All inclusive is within a 5-minute drive of Bay of Banderas and La Isla. .This all-inclusive property is 5.2 mi (8.3 km) from Malecon and 7.8 mi (12.5 km) from Vallarta Adventures.

What's nearby

  • International Convention Center - 10 min walk
  • Vallarta Casino - 18 min walk
  • Cruise Ship Terminal - 4 min drive
  • La Isla - 5 min drive
  • Malecon - 8 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Restaurant Magallanes - ‬5 min walk
  • ‪La Barra Cerveceria - ‬5 min walk
  • ‪Viña & Salvatore’s Wine Bar - ‬5 min walk
  • ‪Lobby Bar, Casa Magna, Marriott - ‬6 min walk
  • ‪La Terrazza Di Roma - ‬4 min walk

About this property

Melia Puerto Vallarta - All inclusive

Family fun on the beach, with outdoor pool, near La Isla
Melia Puerto Vallarta - All inclusive offers 324 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
2 outdoor tennis courts and a health club are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 324 individually furnished guestrooms, featuring free minibar items and plasma televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, a health club, and an outdoor pool. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Mosaico, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This property has 7061 square feet (656 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Mosaico - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Rosso Italian Home - This brasserie specializes in Italian cuisine and serves breakfast, brunch, and lunch. Open daily.
Mole & Tacos - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Fish House - This restaurant specializes in local cuisine. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fish House
  • La Palapa
  • Mole & Tacos
  • Mosaico
  • Rosso Italian Home

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Music library
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • Shopping
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,061 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 buildings
  • 9 floors
  • Banquet hall
  • Built in 1989
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Melia All Inclusive Puerto Vallarta
Melia Puerto Vallarta
Melia Puerto Vallarta All Inclusive
Puerto Vallarta Melia
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta
Meliá Vacation Club Puerto Vallarta All Inclusive
Meliá Vacation Club Puerto Vallarta
Meliá Vacation Club All Inclusive
Meliá Puerto Vallarta
Melia Puerto Vallarta All Inclusive Beach Hotel
Meliá Puerto Vallarta All Inclusive All-inclusive property
Melia Puerto Vallarta Inclusi

Melia Puerto Vallarta - All inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 426 out of 1006 reviews" "
Rating 8 - Good. 308 out of 1006 reviews" "
Rating 6 - Okay. 133 out of 1006 reviews" "
Rating 4 - Poor. 72 out of 1006 reviews" "
Rating 2 - Terrible. 67 out of 1006 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Apolinar Piceno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property kept pretty clean, just hot at check in. With a strong deodorant/ perfumed order. Staff very friendly!! Room very clean. Taxi service very fast. Food at buffet could be hotter. Was just warm. Orange juice not so good. Pancakes cold. Very clean area to eat though. Waiters Very very friendly!! Would stay here again!!
Stayed 4 nights in Sep 2024

8/10 Good

Aldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guadalupe e Vittoria very friendly e very good service hotel is very good I racomend this hotel tank Guadalupe e vittoria
Stayed 7 nights in Sep 2024

10/10 Excellent

Mackenzie

Stayed 4 nights in Aug 2024

10/10 Excellent

Jenae, San Bernardino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Guadalupe and Valeria were accommodating to all my family needs and we appreciate our wonderful stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado 100%
El clima delicioso, el hotel bello y limpio, tienen diversas actividades para toda la familia pero lo que más sobresale es la excelente atencion y actutud de servicio de los empleados. Encantada y si duda volería.
Stayed 1 night in Sep 2024

10/10 Excellent

Rupinderjit

Liked: Cleanliness, staff & service
Everyone was accommodating and easy to work with.
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the breakfast, lunch and dinner.
Stayed 4 nights in Aug 2024

8/10 Good

Leona

Stayed 4 nights in Aug 2024

10/10 Excellent

Amardeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Rodriguez was amazing host. She answered to all our queries promptly. Javier did great job while checking us in and showing us around the property. Staff is very friendly and helpful. Loved it here and would recommend it for family. All in all we had fun vacation here and will come again for sure.
Stayed 3 nights in Aug 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay a Melia Puerto Vallarta. Everything was top notch. I highly recommend this property. We went with the premium package and it was worth it. The premium package let us go into the a l a carte restaurants which had much less crowds. We also had a high floor room that was nice and quiet.
Stayed 5 nights in Aug 2024

8/10 Good

Brijesh

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was good but property needs some renovation specifically rooms washrooms
Stayed 6 nights in Aug 2024

10/10 Excellent

OLIVIA, LEON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury resort 5 to 10 years ago
This resort was probably a high-end luxury hotel when it was first built. It is now showing its age but still has a lot of character and ages well, like a fine wine. You can tell it was built with a lot of craftsmanship. Nice floors, bathroom and mahogany wooden doors and paneling. A few minor water leaks from the faucet. Excellent premium service for expedia or hotels.com bookings (free perks, avoid lineups!).
Stayed 2 nights in Aug 2024

4/10 Poor

Ariana Jolie

Liked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria Guadalupe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a great experience, there are some things to improve, but the overall it has been a great staying, thank you for the details that make a difference, for sure we'll come back soon
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay
Stayed 2 nights in Aug 2024

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fish House roof leaked really bad and puddles all over the dining area in the rain. Zero ambiance. Only 7 tables including us dined in a restaurant we had to book reservation. The rest were too wet from the rain.
Stayed 4 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about this hotel.
We loved everything about this hotel, everything including their offer for food. The all inclusive rocks!!!
Stayed 2 nights in Aug 2024

8/10 Good

Alejandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Over all experience is good, hotel is a little dated location is far from where all excitement is going, service and staff is exelent
Stayed 5 nights in Aug 2024

6/10 Okay

Vanessa

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The property itself is beautiful. It is right on the beach! The water pipes make horrible and loud sounds anytime you or a neighbor uses the shower or toilet. What I don’t like: they talk you into upgrading your stay, but don’t list out the pros and cons to upgrading. For example: they tell you that you get a Bali bed when you upgrade, but then charge you later when you try to book a Bali bed. I also don’t like that it has been over a month and I am still waiting for a refund from a previously canceled stay. The buffet is good, but if you go to the restaurant be prepared for a 45 min to 1 hour wait time for your food. Expect to wait 15 - 20 minutes before someone even comes to your table to offer water. (This was a norm during my stay and not a one time occurrence) The Expedia check in staff were amazing! The regular front desk staff were not very friendly or knowledgeable.
Stayed 6 nights in Jul 2024

8/10 Good

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

2/10 Terrible

Rosa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was very bad, you had to wait in line to get in and when you got in there was no food. The bed was terrible. The mattress was disgusting.
Stayed 5 nights in Aug 2024

2/10 Terrible

Joe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is DILAPIDATED! Never again to the place the food was just ok . NO AC in the LOBBY or RESTAURANTS the rooms had a muggy smells with some bugs that they were eating us at night..
Stayed 4 nights in Aug 2024

2/10 Terrible

Brooke Rae

Disliked: Cleanliness, staff & service, property conditions & facilities
Hector and Brenda at the front desk deserve raises!! Very kinda and welcoming. REALLY UNIMPRESSED with the night staff stealing my Uber eats order, got caught lying about it.. then the night manager Julio started swearing at me.. will not be back due to the horrendous customer service experience the night staff offer their guests.
Stayed 4 nights in Aug 2024

10/10 Excellent

Chih-Kuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024