Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Breakfast, lunch and dinner served
On the beach, beach umbrellas, beach towels
Couples treatment rooms, body treatments, aromatherapy
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

Superior Room, Partial Sea View

7.8 out of 10
Good
(67 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Single

7.2 out of 10
Good
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Premium Room

7.8 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(74 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 4

Room Standard

  • 215 sq ft
  • Sleeps 2

Similar properties

About the neighborhood

Puerto Vallarta

A stay at Playa Los Arcos Hotel Beach Resort & Spa places you in the heart of Puerto Vallarta, steps from Playa de los Muertos and Los Muertos Pier. .This beach hotel is 0.2 mi (0.3 km) from Bay of Banderas and 1.2 mi (1.9 km) from Malecon.

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 miles
  • Playa de los Muertos - 2 min walk - 0.1 miles
  • Olas Altas Beach - 2 min walk - 0.1 miles
  • Los Muertos Pier - 2 min walk - 0.1 miles
  • Cuale Island - 5 min walk - 0.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Cuates Y Cuetes - ‬2 min walk
  • ‪Pancho's Takos - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Republic - ‬2 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, Mi Pueblito, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 1979
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 625 out of 1260 reviews
Rating 8 - Good. 323 out of 1260 reviews
Rating 6 - Okay. 162 out of 1260 reviews
Rating 4 - Poor. 80 out of 1260 reviews
Rating 2 - Terrible. 70 out of 1260 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Stayed 5 nights in Nov 2025

10/10 Excellent

Sherri Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was convenient to everything. The staff were all very friendly. The beach view was amazing.
Stayed 7 nights in Nov 2025

8/10 Good

Daniel, Mountlake Terrace

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience. Clean room, clean facilities, nice service staff and great location. Front desk staff seemed to be a bit under staffed so check in and out was a bit slow. Make sure to not remove your wrist band until checkout. We took ours off and threw in trash and they made us search through the trash to retrieve to complete the check out. All inclusive deal worth it, good drinks and food was solid, nobody got sick! Area around the hotel feels safe at day and night. Lots of fun bars as well in the area. All and all, if you like this area- its good spot to stay
Stayed 7 nights in Nov 2025

10/10 Excellent

Elton

Stayed 9 nights in Nov 2025

6/10 Okay

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach view was beautiful. Chair or seating access both on the beach and pool area was too limited for the number of guests and rooms. People would throw their towels on the chairs at 8 am and never come back to use them. It wasn't a a very fair way to use the amenities. The staff was friendly, and our cleaning lady, Angelique, was fabulous! The shower was nice, but the water kept going from hot to cold while taking a shower, no matter what time of day. Overall, we enjoyed ourselves, but didn't like the pool issues, and didn't like having to wear a plastic bracelet even though we did not choose the all inclusive package for food and drink.
Stayed 20 nights in Nov 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and fresh smelling rooms, wonderful staff throughout the resort, convenient location in a fun area of town. Definitely try the associated restaurant Kaiser Maximilian!
Stayed 6 nights in Nov 2025

10/10 Excellent

Romeo Edgar

Stayed 7 nights in Nov 2025

6/10 Okay

Aurora

Traveled with family and small children
Liked: Cleanliness, amenities
The room was in OK condition. Our room had a leak in the vent because of the AC. We notified staff when we noticed; they came and "fixed" it, but it kept dripping onto the floor. The room was smaller than the pictures make it seem. The staff was great! Friendly, helpful, and prompt.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jodi Lynn

Traveled with group
Liked: Cleanliness, amenities
This was our 6th or 7th time staying and the staff is always so amazing. Such a great value for the location.
Stayed 5 nights in Nov 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness
Room was clean. Mattress was hard as a rock, they should probably start replacing to new mattresses soon. Resort is in perfect location, everything you need. Staff at resort were excellent. We didn’t do all inclusive, not much point with all the restaurants in the area unless you’re a heavy drinker then all inclusive plan might be for you. Beach is amazing get there at 745am and Pedro will get you a chair and umbrella. Place is wicked, stayed with my wife and daughter.
Stayed 7 nights in Nov 2025

8/10 Good

Alondra

Stayed 3 nights in Nov 2025

10/10 Excellent

Tony, Harrisonburg

Stayed 11 nights in Nov 2025

10/10 Excellent

Elisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location!!! Love everything about it.. Highly recommended.
Stayed 4 nights in Nov 2025

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness
Bugs and terrible room.
Stayed 5 nights in Nov 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! Will definitely come back and stay there.
Stayed 3 nights in Nov 2025

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1. Not gay friendly environment. 2. Mislead by pictures. I saw nicer rooms so I decided to upgrade but was disappointed. First and last time staying here
Stayed 4 nights in Nov 2025

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. Playa Los Arcos has a great location, Playa de los Muertos beach access, numerous great restaurants nearby, and walking distance to the nightlife action.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaysa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, beautiful resort
Stayed 4 nights in Nov 2025

8/10 Good

Kimberly M

Traveled with family
First night had an issue with the room. Front desk young man was great in finding us a new one. Location is wonderful. Right downtown and close to marina.
Stayed 7 nights in Nov 2025

4/10 Poor

kamila

Traveled with family
Disliked: Property conditions & facilities
Family oriented hotel with amazing staff. Yolanda from concierge was very helpful and provided us with great costumer service. Unfortunately I can’t say the same about the management. Very poor maintenance of facilities (clogged sinks, leaking AC, our safe had no batteries, squeaking doors etc..)
Stayed 6 nights in Nov 2025

8/10 Good

Claudia

Traveled with group
Liked: Amenities
Nice hotel, nice staff and nice location for a nice price.
Stayed 1 night in Nov 2025

6/10 Okay

Marilyn

Liked: Cleanliness, property conditions & facilities
We requested early access two days prior and they felt they could do it. On arrival they couldn’t do it . We sat by the pool until 3 which was check in time and were told it would be 4 . Very unsatisfactory
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra Ann

Traveled with group
Liked: Cleanliness, amenities
Location is the best part of this hotel.
Stayed 10 nights in Oct 2025

10/10 Excellent

Ignace

Stayed 4 nights in Nov 2025

10/10 Excellent

Patricia

Stayed 5 nights in Nov 2025