Ocean Riviera Paradise All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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View from property
Eden Master Suite | Free minibar, in-room safe, desk, free WiFi
On the beach, beach volleyball
10 bars/lounges, 4 swim-up bars, 5 poolside bars
Free minibar, in-room safe, desk, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    9 min walk
  • Amaranto
    5 min walk
  • ADO Terminal Alterna Playa del Carmen
    10 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    15 min drive

Room options

Eden Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3

Eden Junior Suite Swim Up

  • 613 sq ft
  • Sleeps 3

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite Pool View

  • 614 sq ft
  • Sleeps 4

Privilege Junior Suite Pool View

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Master Suite

  • 1246 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

  • 614 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

  • 614 sq ft
  • Sleeps 4

Eden Junior Suite Ocean View

  • 614 sq ft
  • Ocean view
  • Sleeps 4

Privilege Master Suite

  • 1242.00 sq ft
  • Sleeps 4
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Rooftop

  • 1453 sq ft
  • Resort view
  • Sleeps 3

Daisy Junior Suite Garden View

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Tres Rios Ecopark. .This all-inclusive property is 8.3 mi (13.4 km) from Maroma Beach and 10.2 mi (16.4 km) from Xplor Theme Park.

What's nearby

  • Playa Xcalacoco - 9 min walk
  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Punta Esmeralda Beach - 9 min drive
  • Playa del Carmen Main Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 10 bars/lounges or 5 poolside bars. A complimentary buffet breakfast is served daily from 6:00 AM to 11:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 11:30 AM.
Blue Moon - This restaurant specializes in international cuisine and serves dinner only.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:30 AM
  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Villamarina

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Spa tub
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 830 out of 1723 reviews" "
Rating 8 - Good. 424 out of 1723 reviews" "
Rating 6 - Okay. 247 out of 1723 reviews" "
Rating 4 - Poor. 113 out of 1723 reviews" "
Rating 2 - Terrible. 109 out of 1723 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Stayed 4 nights in Aug 2024

10/10 Excellent

Fernanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great stay if you are looking for comfortable accommodation while on vacation & If you want a good price. Since the hotel was so affordable we were able to spend extra in other areas like excursions. Also they were kind enough to upgrade us to the adults only side when they realized it was just 2 adults! It was a great start to our trip. All of the staff was really nice. Some things I really liked were the cleanliness, the hotel rooms, and the pools. And the coffee at Mike’s Cafe!!! The beachfront was not huge but it was as expected based on the photos and reviews. To be honest the worst part about our stay was the buffet food. Thankfully the resort had restaurants & the restaurant dining did have better quality food. Thank you Ocean Riviera for the wonderful stay. Overall positive experience
Stayed 6 nights in Sep 2024

10/10 Excellent

maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is perfect for families we absolutely loved ths place
Stayed 5 nights in Aug 2024

8/10 Good

Zach Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

AnnaMaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Becky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility and the faculty were very nice but the food is not worth it. We were pretty disappointed with the food.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrenne

Stayed 5 nights in Aug 2024

10/10 Excellent

Garrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Ocean Riviera Paradise. This was our honeymoon trip and it was perfect. We got the privilege package which made our stay so much better. Our Butler Hugo, was always extremely helpful and kind. He helped us with dinner reservations and sent messages to us everyday making sure everything was good and if we needed anything. Anyone planning on going on a trip here I encourage you to do the privilege package as it makes the vacation so much better!
Stayed 7 nights in Sep 2024

8/10 Good

Claude, Pinehill

Traveled with partner
Liked: Amenities
Absolutely great property!!
Stayed 3 nights in Sep 2024

8/10 Good

Angela Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was wonderful! The amenities were great and the food was good. My only complaint is with the room. We got the suite with the hot tub on the private roof. The room was old, run down and broken. There was a table with 1 chair. The drawer in the closet was literally falling apart. The paint was peeling and I’m sure I saw mold in the closet. The hot tub was definitely not cleaned before our stay. One more thing, we got room service one night and then wanted dessert and tried to order again and they said we had to pay for the second order. Even though this was all inclusive. Overall the good outweighed the bad because the resort itself was great for the price. The room was disappointing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations, we will come back for sure.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Cherokee

Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Ivona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful resort and beach is right away there rhat you can swim. Stuff is amazing, nice and positive, very hard working people. They do everything to make you feel comfortable. The beach was cleaned every morning if there was a seaweed.
Stayed 8 nights in Aug 2024

10/10 Excellent

Maribel

Stayed 4 nights in Aug 2024

8/10 Good

Gualberto

Stayed 3 nights in Sep 2024

10/10 Excellent

Aruna Silan

Stayed 7 nights in Aug 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay. Staff was friendly, food was yummy and the entertainment/activities were fun. We hope to return again!
Stayed 5 nights in Aug 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good time
Stayed 3 nights in Sep 2024

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time the property is quite large and a lot of walking or if you prefer to take the shuttle. The food is better than Las Vegas. The staff is wonderful and very helpful if you need anything. We will definitely be back, next year. Loved it.
Stayed 6 nights in Aug 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great resort experience. Friendly staff and quick service through the Privilege package.
Stayed 6 nights in Sep 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family had an amazing time. Looking forward to for next year.
Stayed 4 nights in Aug 2024

10/10 Excellent

Walter

Stayed 3 nights in Aug 2024

10/10 Excellent

Hirak, Waterdown

Stayed 3 nights in Aug 2024

8/10 Good

Paolo

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
I booked Daisy suite because I have young kids and I want to be close to the kids area.. they booked me to Eden and its too late for me to realized this is far for us. It’s supposed to be more expensive room but does not feel like it. If I have known that our room in Eden will be much older room and no views, I should have keep my original booking. Overall the service and food is good and you got what you pay for. If you like beach, there’s not really a place to lounge in the beach area.. the shore is not that great but again, there’s plenty of other things to do in the resort. So it really depends whats important for you on your vacation
Stayed 5 nights in Aug 2024