Ocean Riviera Paradise All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
5 outdoor pools
Front of property
Eden Junior Suite Ocean View | Free minibar, in-room safe, desk, free WiFi
11 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Room service
    Room service

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    9 min walk
  • Gran Coyote Golf
    4 min drive
  • Punta Esmeralda Beach
    9 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    15 min drive

Room options

Eden Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3

Eden Junior Suite Swim Up

  • 613 sq ft
  • Sleeps 3

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite Pool View

  • 614 sq ft
  • Sleeps 4

Privilege Junior Suite Pool View

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Master Suite

  • 1246 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

  • 614 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

  • 614 sq ft
  • Sleeps 4

Eden Junior Suite Ocean View

  • 614 sq ft
  • Ocean view
  • Sleeps 4

Privilege Master Suite

  • 1242.00 sq ft
  • Sleeps 4
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Rooftop

  • 1453 sq ft
  • Resort view
  • Sleeps 3

Daisy Junior Suite Garden View

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. .This all-inclusive property is 4.9 mi (7.9 km) from Playa del Carmen Main Beach and 8.3 mi (13.4 km) from Maroma Beach.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.5 miles
  • Gran Coyote Golf - 4 min drive - 2.2 miles
  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 miles
  • Punta Esmeralda Beach - 9 min drive - 4.3 miles
  • Playa del Carmen Main Beach - 15 min drive - 4.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor swimming pools
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 10 bars/lounges, or 3 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Blue Moon - This restaurant specializes in international cuisine and serves dinner only.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Villamarina

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Shopping
  • Spa tub
  • Stereo
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Reviews

8.2

Very Good

Rating 10 - Excellent. 807 out of 1671 reviews" "
Rating 8 - Good. 408 out of 1671 reviews" "
Rating 6 - Okay. 233 out of 1671 reviews" "
Rating 4 - Poor. 112 out of 1671 reviews" "
Rating 2 - Terrible. 111 out of 1671 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rophy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was amazing, The staff ensured we were taken care of and my family enjoyed everything!! I highly recommend this place
Stayed 5 nights in Aug 2024

8/10 Good

odayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall facilities was good and convenient to both kids and adults, the transportation around the property is a plus and always available, restaurant options was good and the food was good aswell. We waited two hoyrs for a room service order, one thst they told us will arrive in 45 mins, we didnt want the food no more because it was way too late. I didnt like how thw tour desk told us that the tour was two hours when it was an all day tour, because tbey wanted us to stay out and spend money at particular locations.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vd muy buen servicio de varias personas del hotel, en los restaurantes, carritos, etc; muy buena experiencia
Stayed 6 nights in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Todo buejo
Stayed 5 nights in Aug 2024

8/10 Good

Rosanna A, Thunderbay

Liked: Cleanliness, property conditions & facilities
everything was great not happy with the expedia full refundable policy, it gave us a lot of problems trying to get a traveler off the trip that was refundable !!!
Stayed 6 nights in Aug 2024

8/10 Good

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

lissette angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our assigned room was on the first floor, we told them my mom is afraid of bugs and insects. They did their best and upgraded us to a beautiful ocean view 2 story suite with a terrace and hot tub. We had an amazing and comfortable stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Skyelah

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Jose, Houston

Traveled with family
Liked: Cleanliness, property conditions & facilities
I recommend that more employees are needed in the restaurants, the service is terrible and it is the lack of staff and the few that there are look tired due to overwork, it doesn't seem fair to them and. for guests. More activities and less vulgar reggaeton, food needs more variety, the same thing every day. Specialty restaurants need to improve quality. The excellent treatment and the hotel, the incredible concept.
Stayed 5 nights in Aug 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Really enjoyed our stay. The only downside is that the evening entertainment needs to be indoors due to the humidity. Staff were nice, and we got good value for our money.
Stayed 7 nights in Aug 2024

2/10 Terrible

Aurora

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

JENDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely nice but I would say I am very disappointed in the food… the food is probably what I liked the least.
Stayed 4 nights in Aug 2024

6/10 Okay

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities
There were a lot of activities for families, couples, singles you name it. We had a great time and look forward to returning.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kiara

Stayed 7 nights in Jul 2024

6/10 Okay

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was really kid friendly.
Stayed 6 nights in Aug 2024

6/10 Okay

Anastasia

Liked: Cleanliness, staff & service
Very hard working staff, clean rooms. But everything is very dated and needs major renovation or replacement. We had a serious stomach problems after eating in one of their restaurants. The beach is dirty and you can’t use it. There is a lot of walking from your room to the restaurants, beach or the main lobby. You have to take a train to commute around the resort.
Stayed 9 nights in Jul 2024

6/10 Okay

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Alesandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good the restaurant was good excellent
Stayed 4 nights in Aug 2024

4/10 Poor

Sergiy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Adults smoking and drinking right next to kids swimming pool. Wi-Fi sucks, staff tries to sell you membership all the time, shuttle from Mexico Travel Solution forgot to pick us up to take to airport, had to call for a cab. Our luggage did not get picked up on time. Avoid this place.
Stayed 5 nights in Aug 2024

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute beautiful place with an A1 rating
Stayed 4 nights in Jul 2024

10/10 Excellent

Jorge E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I didn't like was the schedule of the services in the pool, it starts very late and ends very early, just like breakfast is very late for people who go on excursions outside the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bernise

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved all the options of things to do. Hooka bar, lounges, pools, the beach was great. We had a swim up suite which I recommend that was amazing
Stayed 6 nights in Aug 2024