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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property

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Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

On the beach, white sand, free beach cabanas, beach umbrellas
Water park
Restaurant
Suite Ocean Front Adults | View from room
Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
$999
$823 nightly
$999 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Xcaret Eco Theme Park
    ‪14 min walk‬
  • Place, Xenses Park
    ‪17 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Suite River | Egyptian cotton sheets, premium bedding, down comforters

Suite River

9.0 out of 10
Wonderful
(120 reviews)
  • River view
  • 570 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean View

Suite Ocean View | Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean View

9.0 out of 10
Wonderful
(28 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Ocean Front

Swim Up Ocean Front | Egyptian cotton sheets, premium bedding, down comforters

Swim Up Ocean Front

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

9.0 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River Spa

Suite River Spa | Egyptian cotton sheets, premium bedding, down comforters

Suite River Spa

8.8 out of 10
Excellent
(12 reviews)
  • River view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden) | Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden)

8.8 out of 10
Excellent
(86 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite River Adults

9.4 out of 10
Exceptional
(28 reviews)
  • River view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Oceanfront Adults

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults | Egyptian cotton sheets, premium bedding, down comforters

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.2 out of 5, Very Good, 5,212 reviews
$390 nightly
The price is $476
Mar 1 - Mar 2
Total with taxes and fees
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Playa del Carmen

When you stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only in Playa del Carmen, you'll be on the beach, within a 5-minute drive of Xplor Theme Park and Xenses Park. .This all-inclusive property is 1 mi (1.7 km) from Xcaret Eco Theme Park and 3.1 mi (4.9 km) from Ferry to Cozumel.

What's nearby

  • Cenote Santa Cruz - 2 min walk - 0.1 miles
  • Xcaret Eco Theme Park - 14 min walk - 0.8 miles
  • Xenses Park - 17 min walk - 0.9 miles
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪The Buffete - ‬8 min walk
  • ‪Arriba Baja - ‬5 min drive
  • ‪El Xentral - ‬2 min drive
  • ‪El Mercado De San Juan - ‬7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with indoor private hot tubs and minibars (stocked with some free items). Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Treat yourself to a stay in one of the 900 individually furnished guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 outdoor pools, a waterslide, and a steam room. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Mercado San Juan, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 3 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Playa del Carmen? This property has facilities measuring 26372 square feet (2450 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Mercado San Juan - Onsite buffet restaurant.
Arenal - This restaurant overlooks the ocean. Open daily.
Chino Poblano - Onsite fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido - Onsite restaurant. Reservations are required. Open daily.
Encanta - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Offsite tours

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Other inclusions

Transportation to offsite activities

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (26,372 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1118 out of 1447 reviews
Rating 8 - Good. 150 out of 1447 reviews
Rating 6 - Okay. 77 out of 1447 reviews
Rating 4 - Poor. 51 out of 1447 reviews
Rating 2 - Terrible. 51 out of 1447 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Kenneth Allen Urquhart

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was helpful. Amenities were overwhelming. Really be sure of what room you want before you book. We stayed at “Las Artistas” which I guess is a upgrade. I initially booked a SPA Garden Suite Adult, but everyone in our group booked Las Artistas. So we upgraded? Not really sure how it was an upgraded but we did it. The initial room in SPA Garden Suite, in my opinion was better than the River Suite “Las Artistas”. Upgrading our room allowed us in at the roof top pool, and eat a a couple speciality restaurants. The Artistas roof top pool is pretty cool but you have to be there as soon as it opens or before day light, because there is only about 10-12 spots. Upgrade Dining: To be honest it was kind of a let down for a signature/speciality restaurant like Kibi to be just “OK/average” nothing I ate made me say; “Man, I’m so glad we got the upgrade so we could eat here.” My wife and I did eat at Encanta the first night we were there. We didn’t have reservations, the “Butler” is the best perk of the upgrade. He took care of getting us in. “Yes” Encanta’s in my opinion was by-far the best meal during the stay “above average”. The rest of the group (6) never got in to eat there. If they had split up the group, my guess is they would have gotten a reservation. I’m not mad about having to upgrade our room and definitely not a “food snob”or “World Traveler” but in my opinion upgrading to “Artitas” wasn’t worth it.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love every minute of our stay!! They made our anniversary very special!
Stayed 5 nights in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Duc-Huy, Westminster

Stayed 7 nights in Nov 2025

10/10 Excellent

Emily Y

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 4 nights in Nov 2025

6/10 Okay

Monica

Liked: Cleanliness, amenities, property conditions & facilities
The resort is very nice as clean. It can be overwhelming because it is too big of a resort. You can get lost. The restaurants are hard to find even with the map and app. The pools are amazing
Stayed 4 nights in Nov 2025

6/10 Okay

Jason, Suwanee

Liked: Cleanliness, amenities, property conditions & facilities
Basically a static cruise ship
Stayed 4 nights in Nov 2025

10/10 Excellent

Gabriel

Stayed 5 nights in Nov 2025

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the staff was amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Edna Johanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Beautiful place Beach area nice clean,snorkeling Reservation needed for all the restaurants before arrival
Stayed 5 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
After staying here, you won’t want to stay anywhere else. Best vacation ever!!! Service, food, entertainment, all inclusive fun.. simply the best.
Stayed 5 nights in Nov 2025

10/10 Excellent

Maricarmen

Stayed 3 nights in Nov 2025

10/10 Excellent

Danielle

Stayed 3 nights in Nov 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Xcaret itself is beautiful and I plan to in the way future to return. The hotel offers so much to its clients it’s incredible. It’s huge there was lots of activities to do. The views were amazing. Everything about the hotel is great. I was just in awe. The only downfall was the staff. They were kind of snotty. I would try to ask questions and they answered respectfully but the way they looked said otherwise. When I would go somewhere and ask for a coffee or something they looked as if it was such an inconvenience. The whole time there was no one who was inviting and it just made my stay uncomfortable. Worst part was that it wasn’t just the staff at the hotel it was the theme parks too. It was weird it’s like they didn’t want people to be there. But other than the staff it was such a great stay. If you just ignore the staff and try to figure things out yourself it’s good enough.
Stayed 3 nights in Nov 2025

8/10 Good

Kimanh, Wellington

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Xcaret Hotel is very good. But not all of the restaurants are included😐 as your web site said.
Stayed 7 nights in Nov 2025

10/10 Excellent

Candice Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Lizeth

Liked: Cleanliness, amenities, property conditions & facilities
Xcaret Mexico is better than Arte in my opinion
Stayed 5 nights in Nov 2025

10/10 Excellent

Maria del Pilar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love everything about the hotel. The food, facilities, and service was great. The all-fun inclusive is great if you want to visit the parks. We were lucky to eat at Encanta and it was absolutely delicious. The whole experience was luxurious and really fun.
Stayed 4 nights in Oct 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it! Great overall experience amd service is top notch.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience! Wonderful staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jacob

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was remarkable! We chose this hotel for our honeymoon & we couldn't have been more satisfied. So much to do. So much to eat. So much to see. The staff was great. Highly recommend! We cant wait to go back.
Balcony view
1 of main walking paths
Mercado San Juan Buffet
1 of many plates
Stayed 5 nights in Nov 2025

8/10 Good

Irma

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service and cleanliness do recommend
Stayed 4 nights in Oct 2025

6/10 Okay

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am writing to share our disappointment with the departure and transportation process during our most recent stay on 9/30/25. Our transportation was confirmed for 2:15 PM, with luggage collection at 12:15 PM. Despite following the instructions we received, our luggage was misplaced, we were directed to the wrong side of the property, and the bus departed without us. We only found one of our bags thanks to an AirTag we had otherwise it would have been completely lost and cause further delays. This experience caused a great deal of stress and nearly made us miss our flight. What makes it worse is that our family are frequent guests of Xcaret Arte, this was our fifth stay and instead of service improving with time, the communication and attentiveness we receive has been declining. We don’t base our feedback on what happens to other guests; we are sharing this because of our experience as a loyal family who has trusted and recommended your resort many times before. It is discouraging to see the level of care and clarity diminish visit after visit. We hope management takes this feedback seriously and addresses the communication gaps and organization issues that led to this problem. Our family wants to continue choosing Xcaret Arte, but we need to feel confident that the service reflects the loyalty we’ve shown. We have screenshots of the poor communication in management needs it.
Stayed 4 nights in Sep 2025