Compare Cheap Hotels in Mont'Serrat Rio Grande do Sul

"Very good"

"Our recent stay at this hotel was truly delightful. The staff provided exceptional service throughout my visit - attentive, professional, and always willing to help. They went above and beyond by offering fantastic local recommendations that led us to some hidden gems we wouldn't have discovered otherwise. When we checked out, they graciously held our luggage while we spent the afternoon at the mall, which was incredibly convenient. The room was wonderfully quiet, allowing for peaceful nights of rest without any disturbances from hallway or street noise. The location is convenient, close to the Porto Alegre airport and shopping malls. The coffee and breakfast was very delicious and worth the small extra cost. While the bathroom was generally clean, I did notice some mildew in the shower area that could use attention. However, this minor issue was overshadowed by the overall cleanliness of the room and the excellence of everything else. The comfortable bed, well-maintained facilities, and pleasant atmosphere made for a highly enjoyable stay. I would definitely recommend this hotel to others and look forward to returning in the future."

"The property is great for the price. Breakfasts is normal, not too much options, I can say is decent. Parking is terrible, vey tight spaces. Be careful. "

"Everything was ok. The bathroom needs repair, there’s water leak"

"The food at the in house restaurant was surprisingly good, a good assortment at the complimentary breakfast but it was the staff working there who were outstanding!!! The price of the accommodations does not reflect the value. We stayed for 12 nights and will gladly return on our next visit to Port Alegre."

"There is a very long online check in process where they request all your documents to be scanned and uploaded, including a selfie. This is supposed to be used for facial recognition to access the building and common areas such as the pool and gym. However the selfies never worked and we only got in the building because the doormen would check our names and open the door every time. We were never able to access the amenities. There is no person from Charlie to assist you. Any questions or concerns need to be through a WhatsApp number which is answered by a bot. When I finally reached a real person, she didn’t solve our problem and stopped responding. Thankfully it was just for 2 nights. Not going back despite the good apartment and loving the location. "