Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Poolside bar
Lobby
Beach bar
Swim Up King | Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    ‪9 min walk‬
  • Lindomar Beach
    ‪10 min walk‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪34 min drive‬

Room options

Ocean Front King

  • 473 sq ft
  • Sleeps 3

Ocean View Balcony Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Suite King

  • 699 sq ft
  • Sleeps 4

Club Ocean View Suite Double

  • 699 sq ft
  • Sleeps 5

Ocean View Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean View King

  • 473 sq ft
  • Sleeps 3

Club Ocean Front Hot Tub King

  • 699 sq ft
  • Sleeps 4

Club Ocean Front Hot Tub Double

  • 699 sq ft
  • Sleeps 5

Swim Up King

  • 473 sq ft
  • Sleeps 3

Swim Up Double

  • 473 sq ft
  • Sleeps 4

Double

  • 473 sq ft
  • Sleeps 4

Ocean View Balcony King

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

One Bedroom Plunge Pool Suite King

  • 1249 sq ft
  • Sleeps 3

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

King

  • 473 sq ft
  • Sleeps 3

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the neighborhood

Puerto Vallarta

With a stay at Hyatt Ziva Puerto Vallarta - All-inclusive in Puerto Vallarta (Conchas Chinas), you'll be within a 5-minute drive of Malecon and Bay of Banderas. .This all-inclusive property is 5.7 mi (9.2 km) from Cruise Ship Terminal and 1.4 mi (2.2 km) from Playa de los Muertos.

What's nearby

  • Conchas Chinas Beach - 9 min walk
  • Los Muertos Pier - 3 min drive
  • Malecon - 5 min drive
  • Playa de los Muertos - 10 min drive
  • Garza Blanca Beach - 11 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 335 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this property include concierge services, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This property has 12296 square feet (1142 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 817 out of 1287 reviews
Rating 8 - Good. 257 out of 1287 reviews
Rating 6 - Okay. 112 out of 1287 reviews
Rating 4 - Poor. 59 out of 1287 reviews
Rating 2 - Terrible. 42 out of 1287 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Stayed 7 nights in Oct 2024

8/10 Good

Mark Robert

Traveled with family
Liked: Staff & service, amenities
There was construction going on and the paint fumes were horrible. We had to change rooms, which the staff was fantastic in getting us to a new room. The employees were amazing throughout the stay!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Jason

Stayed 6 nights in Oct 2024

8/10 Good

Mario Di

Stayed 4 nights in Oct 2024

8/10 Good

Natalia Lea

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Avedis

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing
Stayed 4 nights in Oct 2024

10/10 Excellent

Vidal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, friendly staff, and beach was amazing
Stayed 4 nights in Aug 2024

6/10 Okay

Shane

Traveled with family
Liked: Cleanliness, staff & service
Had an excellent stay at the Hyatt Ziva Puerto Vallarta! The resort itself was beautiful, with stunning views and plenty of activities to enjoy. While a few amenities were closed, which was a bit disappointing, the overall experience made up for it. The bed wasn’t as comfortable as expected, but the exceptional service from the staff really stood out. Special thanks to Fernando, Kevin, Sergio, and Rodrigo, who went above and beyond to make our stay memorable. Highly recommend for a relaxing getaway, especially if you appreciate attentive service!
Stayed 10 nights in Oct 2024

10/10 Excellent

Samantha Dafne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and great service
Stayed 3 nights in Oct 2024

6/10 Okay

Sharisse

This property was ok, just ok. The food was average (buffet items were often cold) the service was fair (room service got order wrong, often felt ignored at restaurants by waiters). Did not like the sales pitch upon checkin for timeshare like opportunity. There was construction happening everywhere on grounds, which I must have missed or it wasn’t communicated. The setting was beautiful so there’s that. All in, it was fine.
Stayed 4 nights in Oct 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Oct 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a beautiful stay!
Stayed 2 nights in Oct 2024

8/10 Good

peer

Stayed 5 nights in Oct 2024

10/10 Excellent

Jerry Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Food was fan5astic
Stayed 10 nights in Oct 2024

8/10 Good

Dzung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
View
Stayed 4 nights in Oct 2024

8/10 Good

VY

Traveled with group
Beautiful beaches, clean and nice beach chairs, clean pools
Stayed 4 nights in Oct 2024

10/10 Excellent

christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fist time in hotel ziva Puerto Vallarta and it was fantastic. The hotel is very clean. The food is very good with lots of different food choices . The staff are amazing and made sure we were always taking care of. During our stay we had the pleasure to meet Damon and Fernanda, representatives for the Playa collection. Fernanda and Damon are so friendly and easy to talk to. Damon even went above and beyond to help us ship a package back home. We are so glad to have met such good people. We will definitely be back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Arcelia

Stayed 3 nights in Jul 2024

10/10 Excellent

Jon Michael, Wichita

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best beach that is accessible only to Ziva guests. Great food and excellent staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Tatum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!! We had great service, and everything was clean. The food at the buffet and restaurants exceeded our expectations! Salvador in the entertainment department stood out for going above and beyond doing his job, as well as Kevin the lifeguard. Thank you for having us, we will be coming back!
Stayed 6 nights in Oct 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third visit to this property. The people here are so friendly and attentive. And the property is beautiful! Best beach in PV!
Stayed 6 nights in Oct 2024

10/10 Excellent

Steve Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and helpful anytime we had a question or need. The rooms were great and allowed a chance to get away for a siesta if you want to. The food was amazing in every restaurant on the resort. We will definitely be coming back for another visit.
Stayed 6 nights in Oct 2024

10/10 Excellent

Melissa

Stayed 5 nights in Sep 2024