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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
3 bars/lounges, poolside bar
2 outdoor pools
Free minibar, iron/ironing board, bed sheets
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • All inclusive
  • Breakfast included
  • Housekeeping

Explore the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • San Jose Catholic Parish
    3 min drive
  • Ile de France
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    36 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    28 min drive

Room options

View all photos for Junior Suite Platinum

Junior Suite Platinum | Free minibar, iron/ironing board, bed sheets

Junior Suite Platinum

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room | Free minibar, iron/ironing board, bed sheets

Junior Room

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Free minibar, iron/ironing board, bed sheets

Family Room Platinum

  • 575 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Free minibar, iron/ironing board, bed sheets

Family Room

  • 575 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About the neighborhood

Puerto Morelos

With a stay at Ventus Ha at Marina El Cid Spa & Beach Resort in Puerto Morelos, you'll be within a 5-minute drive of Arrecife de Puerto Morelos National Park and San Jose Catholic Parish. .This all-inclusive hotel is 13.2 mi (21.2 km) from Moon Palace Golf Club and 13.4 mi (21.6 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Artists’ Cooperative - 3 min drive
  • Puerto Morelos Town Square - 3 min drive
  • Ojo de Agua Beach - 8 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive
  • Puerto Morelos Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile de France - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬4 min walk
  • ‪Trattoria D'Gulio - ‬1 min walk
  • ‪Zan-Za Bar - ‬1 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

All-inclusive hotel with 2 restaurants and 2 outdoor pools
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 150 air-conditioned rooms featuring free minibar items and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include complimentary bottled water and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include concierge services, a hair salon, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 400 out of 607 reviews" "
Rating 8 - Good. 118 out of 607 reviews" "
Rating 6 - Okay. 48 out of 607 reviews" "
Rating 4 - Poor. 20 out of 607 reviews" "
Rating 2 - Terrible. 21 out of 607 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jaymee, Union

Traveled with partner
Liked: Cleanliness, amenities
It was considered low season this time of the month so not all restaurants are open. Also, lots of sargassum which makes the beach smell bad. I also didn’t like that they try to get you to attend a time share presentation. Housekeeping was excellent and they keep your mini fridge well stocked and the mini chocolates surprise in the evening is such a sweet gesture 😊.
Stayed 6 nights in Sep 2024

8/10 Good

Lyudmyla

Traveled with family and small children, Traveled with family
Family vacation. Rooms clean, food good, beach not for swimming.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sandy

Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine Jazmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lot of fun with my kid, they even have a pool with a slide and jump off cliff which was a plus, I would definitely come back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, sraff was professional, and safe.
Stayed 5 nights in Jun 2024

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was great overall, you won't get access to all the restaurants, but if you choose Mexican, Mediterranean and Japanese, you will have great food. Hotel room was beautiful and clean and with a beautiful view. Pools are nice as well as the bars. As it has a Marina, and a Delphinus you can take water tours from the marina and swim with the dolphins. If you're an ocean and beach lover, this is not for you, beach is horrible they have sand bags in the water so you can't bath and it stinks horribly, they remove the seaweed from the beach but leave it on the sides to rotten and the smell is horrible. Also, if you like to go out and explore or go to a nice beach or shopping, rent a car, even if it's just for part of your stay. Transportation is really pricey. A bonus, there are crocodiles and water lilies at the Akat restaurant, that was beautifull
Stayed 7 nights in Aug 2024

10/10 Excellent

Greg

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to take your family. Stuff is wonderful and willing to help with anything.
Stayed 9 nights in Aug 2024

10/10 Excellent

Daniel, Edmonton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely family oriented and couples resort. Had many pools, lobby’s, and restaurants to suit anyone’s mood from quiet and relaxing to active and party time atmosphere. The staff were always available and helpful to serve our needs which made my family’s vacation that much more enjoyable and relaxing.
Stayed 7 nights in Aug 2024

10/10 Excellent

Maria Cecilia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worry free stay
Stayed 6 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel very good food friendly staff clean rooms
Stayed 5 nights in Aug 2024

10/10 Excellent

Fabjola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marina El Cid its an amazing all inclusive resort. We stayed at Ventus Ha but had access to all of the pools and areas. Staff was so friendly and nice and helpful. Transportation from one place to another was so easy with their little sports cars. Everything was clean! Food excellent with so many options! Definitely would go back!
Stayed 6 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Jessica

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
The property is okay. surrounded by swamp and LOTS of mosquitos. the restaurants were alright. The worst one was AAkat. we upgraded to a swim up in Ventus and realized the cleaning people threw dirty water from the upstairs balconies into the pool area so we went back to our original room at Vantus Ha. much better. there is construction going on however its not very noisy. The food is mid. the pools were good and a decent temperature. All staff expect to be tipped, for everything. Although I do tip I ave never been to a resort where its expected for any little thing. Overall I would not return to this resort
Stayed 4 nights in Aug 2024

10/10 Excellent

Francisca, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Aug 2024

8/10 Good

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! Using the sisters resorts was a plus. Recommended better seating for shows.
Stayed 5 nights in Jul 2024

10/10 Excellent

Michel, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort
Stayed 2 nights in Aug 2024

6/10 Okay

Muna, Fort Worth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time there. The only downside was that the ocean was not the best. If you're looking to enjoy a beautiful beach, this place is not for you. Other than that everything was great staff nice swimming pool and a good food
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice and both times were a dream. I don't think we can get ourselves to stay anywhere else now. And please remember people, service runs on tips in Mexico do this and you will be served like a king/queen.
Stayed 4 nights in May 2024

8/10 Good

Sahila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Dayana

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Aleksey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have 3 hotels and you get access to all the facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Juan Manuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at ventus for 7 nights evething was perfect food,pools,room,beach. I recomend this resort for families and couples, we love our stay will come back again.
Stayed 7 nights in Jul 2024

8/10 Good

Muna, Fort Worth

Stayed 6 nights in Jul 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ventus Ha was great. My family loved it. Property is clean and well kept. Staff was very helpful with questions or issues we had.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shanita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is nice and I like that we have access to all 3 resorts. Just note only 2 wifi codes per room.
Stayed 6 nights in Jul 2024