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Sheraton Crescent Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Crescent Hotel

3 outdoor pools
Front of property - evening/night
Premium bedding, down comforters, pillowtop beds, in-room safe
Sport court
Coffee service

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Laundry
    Laundry
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
2620 W Dunlap Ave, Phoenix, AZ, 85021
  • Castles N' Coasters
    14 min walk
  • Metrocenter
    17 min walk
  • Arizona State University-West Campus
    7 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    20 min drive

Room options

Exterior
Hampton Inn & Suites Phoenix North/Happy Valley
Pool
Hot Tub
Breakfast included
Pet friendly
4.5 out of 5, Wonderful, (1002)
Hampton Inn & Suites Phoenix North/Happy Valley

About the neighborhood

Phoenix

Located in Phoenix (North Mountain), Sheraton Crescent Hotel is within a 15-minute drive of Grand Canyon University and Phoenix Convention Center. .This hotel is 10.6 mi (17 km) from Footprint Center and 10.7 mi (17.2 km) from Desert Diamond Arena.

What's nearby

  • Castles N' Coasters - 14 min walk - 0.8 miles
  • Metrocenter - 17 min walk - 0.9 miles
  • Grand Canyon University - 8 min drive - 5.3 miles
  • Phoenix Convention Center - 13 min drive - 10.4 miles
  • State Farm Stadium - 18 min drive - 11.6 miles

Getting around

  • 19th Avenue/ Dunlap Station - 17 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 20 min drive

Restaurants

  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Bobby Q - ‬13 min walk
  • ‪Panda Gourmet - ‬18 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Sheraton Crescent Hotel

Hotel with 3 outdoor swimming pools, in the vicinity of Grand Canyon University
Sheraton Crescent Hotel offers 342 accommodations with safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 342 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a waterslide and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, Coyote Cafe, for lunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Phoenix? This hotel has facilities measuring 8062 square feet (749 square meters), including conference space. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Coyote Cafe - This coffee shop serves breakfast and lunch.
Indigo Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Indigo Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 3 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coyote Cafe
  • Indigo Bistro
  • Indigo Lounge

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free crib
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,062 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3 to 15 per person
  • Valet parking fee: USD 10 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Crescent
Sheraton Crescent Hotel
Sheraton Crescent Hotel Phoenix
Sheraton Crescent Phoenix
Sheraton Phoenix
Phoenix Sheraton
Sheraton Crescent Hotel Hotel
Sheraton Crescent Hotel Phoenix
Sheraton Crescent Hotel Hotel Phoenix

Reviews

8.0

Very Good

Rating 10 - Excellent. 473 out of 999 reviews" "
Rating 8 - Good. 237 out of 999 reviews" "
Rating 6 - Okay. 138 out of 999 reviews" "
Rating 4 - Poor. 76 out of 999 reviews" "
Rating 2 - Terrible. 75 out of 999 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott, Huntsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel loved it . Melted right into the beds slept like a king

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

corey

Stayed 1 night in May 2023

2/10 Terrible

Theodore

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not able to stay due to a lightning strike and cant get a refund for the booking!

10/10 Excellent

D.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, but the front desk staff was simply amazing. Efficient, courteous, exceptionally friendly. Highly recommend.

6/10 Okay

Julian

Stayed 1 night in Dec 2022

10/10 Excellent

Arnold

Stayed 1 night in Dec 2022

8/10 Good

Adolfo

Stayed 1 night in Dec 2022

8/10 Good

Jeanavive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas with Phoenix Family
Customer Service excellent and accommodating.
Stayed 1 night in Dec 2022

10/10 Excellent

Yoana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A trip to remember
The receptionist she was so nice, and the hotel looks clean.
Stayed 2 nights in Dec 2022

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a two day stay 24-26. Left hotel Xmas day to see family. Upon return our phone chargers and small cooler had disappeared. Took about 3 hours to be returned. Was told new maid messed up despite our luggage and other items still there. Other than that stay was great.
Stayed 2 nights in Dec 2022

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Alan

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 10 nights in Dec 2022

10/10 Excellent

Tarik

8/10 Good

Adriana

10/10 Excellent

Manuel

2/10 Terrible

William

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not get the room I booked and payed for with Expedia! The staff said third party sites like Expedia don't check on availability and there wasn't anything they could do! I ended up having to take a standard 2 bed room! My friend certainly did not understand why I got 2 beds! Wanted to take a bath, the plug in the tub didn't work and was unable to take a relaxing bath! Then when I showered, the water saving shower head was good, HOWEVER, the spout continued to run more water out of it thereby reducing any eco effect concerning water usage! The TV remote hardly worked and the TV had lots of vertical lines making it almost impossible to watch! Extremely disappointed with both Expedia and Sheridan! Didn't get what I paid for!

8/10 Good

Kathleen A dela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice restaurants, amenities and room. Sone parts of the hotel is a bit dated, doors, shower, safe etc.

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Levi

Stayed 1 night in Dec 2022

10/10 Excellent

Michaela

Stayed 2 nights in Dec 2022

6/10 Okay

marie

Liked: Cleanliness, staff & service, amenities
There is a lot of homeless population around the area, so I would not recommend walking. The hotel was nice. my room was spacious, could stand for some upgrading it looked slightly old. Staff was super nice, cafe food was just okay not an in depth menu for a Sheraton hotel. My room was located at the end of a hallway that somehow extended and it took me an extra few minutes to find my room in Narnia.
Stayed 2 nights in Dec 2022

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Beth

Stayed 1 night in Dec 2022