Located in Philadelphia (Center City), Sonder The Heid is within a 15-minute walk of Reading Terminal Market and Pennsylvania Convention Center. .This aparthotel is 1.2 mi (2 km) from Rittenhouse Square and 1.4 mi (2.3 km) from Liberty Bell Center.
Pennsylvania Convention Center - 12 min walk - 0.6 miles
Liberty Bell Center - 2 min drive - 1.5 miles
Rittenhouse Square - 2 min drive - 1.3 miles
Philadelphia Museum of Art - 3 min drive - 1.7 miles
Getting around
Philadelphia Temple University Station - 4 min drive
Race Vine Station - 4 min walk
Philadelphia Intl. Airport (PHL) - 17 min drive
Restaurants
A La Mousse - 8 min walk
Starbucks - 7 min walk
Elixr Coffee Roasters - 3 min walk
Bread Top House - 7 min walk
Underground Arts - 2 min walk
About this property
Sonder The Heid
Aparthotel with a fitness center, a quick walk to Reading Terminal Market
Sonder The Heid offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.
Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.
Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 96 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 42-inch flat-screen televisions are provided, with digital programming available. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Guests will find features like a virtual front desk.
Languages
Catalan, English, French, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Family friendly
Free crib
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Microwave
Oven
Toaster
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with digital channels
Outdoor areas
Rooftop terrace
Laundry
Laundry detergent
Washer/dryer
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Elevator (36 inch wide door)
Smoke-free property
Services and conveniences
Concierge services
Housekeeping (on request)
Iron/ironing board
Virtual front desk
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
8 floors
96 units
Built in 2020
Housekeeping (on request)
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions and an access code
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Access methods
Access code
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number 913735
Sonder The Heid Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 263 out of 433 reviews
10 - Excellent
263
Rating 8 - Good. 79 out of 433 reviews
8 - Good
79
Rating 6 - Okay. 36 out of 433 reviews
6 - Okay
36
Rating 4 - Poor. 29 out of 433 reviews
4 - Poor
29
Rating 2 - Terrible. 26 out of 433 reviews
2 - Terrible
26
9.2/10
Cleanliness
7.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Susan
Traveled with partner
Dec 13, 2024
Liked: Cleanliness
Cool remodeling of an old industrial building. The one bedroom accommodation had stylish furnishings and a nicely appointed kitchen, laundry, and bath.
Unfortunately the location is sketchy. The front desk was frequently unattendedThe staff was unprofessional and indifferent. The walls were paper-thin.
Susan
Stayed 3 nights in Dec 2024
10/10 Excellent
Douglas
Business traveler
Dec 7, 2024
Liked: Cleanliness, room comfort
Great Hotel in Philly.
I stayed here for four nights and was completely pleased. The suite was spotless and everything worked very well. I would definitely stay here again.
We stayed for 2 nights and were impressed with our room. It felt very modern chic. It was very quiet and comfy. The room was very clean as well. We used the gym and the rooftop was very nice. It is very close to center city and all things we planned on doing. Would recommend !
The hotel was excellent. The room was well-supplied and comfortable. It was within blocks of the Reading Terminal market, which is great for a quick breakfast and/or for shopping for dinner. As I have grown more comfortable with the neighborhood, free overnight parking can be found on the street - remember, you are in a city, so leave nothing in the car. There's a small park north of the hotel that looks like a nice short walk. The area is growing and I expect many more neighborhood businesses in 2025.
Loved the Sonder. The only issues were minor
1. original door code didn't work - but got a new one via chat on my phone in minutes
2. ductwork made a loud noise when the heat went on and off - but i got used to it after the first night
Staff was WONDERFUL - great concierge staff, online support excellent, service staff excellent. We'll definitely stay here again next time we're in Philadelphia.
Terrible attitude from one of the receptionists, and people making noise in the hallway
Raul
Stayed 7 nights in Oct 2024
6/10 Okay
Clare
Business traveler
Oct 29, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
The walls were so thin I could hear everything going on in the next room.
The bed was like a futon and the humidity was so high in the room.
I also saw three bugs in the shower and there were many corners that hadn’t been dusted.
The building was fine but for what was advertised I was disappointed
Absolutely terrific room and hotels. There was an error with the booking and we were given a different room than what we booked. It took some time on our first night through to rectify this, hotel was full so nothing could be done. It left a bitter taste in our mouth as the welcome to Philadelphia, but we still enjoyed the property, rooftop area and spaciousness of the rooms.
Rebecca
Stayed 2 nights in Oct 2024
6/10 Okay
Jade
Traveled with partner
Oct 6, 2024
Liked: Cleanliness, amenities
Nice spacious renovated apartment. Kitchen was fantastic, new with everything you would need. Washer and dryer was a bonus for us to reset before we continued with our travels. Would like to rate this stay higher, however the mattress was incredibly hard, very difficult to sleep. We used a spare duvet cover under us to try and make it softer. Very uncomfortable. The walls are incredibly thin, you can hear people in other apartments. Handles etc coming off the walls, drawers unable to close. Not sure if these have been installed cheaply. Street parking if you are lucky. Average stay overall.
Good conditions, I recommend. I had no problems with the reservation. Clean and quiet. Good quality equipment.
Yuliya
Stayed 2 nights in Sep 2024
10/10 Excellent
Verified traveler
Sep 20, 2024
Liked: Cleanliness, room comfort
Great long weekend in Philly
very comfortable, clean, with cool views from the roof toward center city and the surrounding neighborhood. Sometimes could hear a bit of sound from adjacent apartments. Great temp control (coming from a person who runs cold). I wished I could take the little armchair home with me. There’s a music venue right around the corner where I impulsively went for a show.
The property is nicely located in the center area. The room is very clean, well-equipped, and maintained. I would like to try it when I visit other cities as well.