I’ve stayed at several Hilton properties before and usually have a great experience, but this location fell short. When we booked, the room was listed as having a resort view but our view ended up being just trees. Definitely not what was advertised. Check in also felt a bit inconsistent. While I was checking in, I noticed another front desk employee offering water to other arriving guests, but I wasn’t offered anything. I’m not sure if it had to do with the type of room we booked, but it made the check in experience feel less welcoming. Finding our room was another frustration. The directions were given quickly, but the layout was confusing. It took us about 30 minutes to locate the room, and we eventually realized we had to walk outside toward the pool and enter a completely different building. This should have been explained more clearly. The room itself was fine, just not up to the standard I’ve experienced at other Hilton properties. Overall, it wasn’t the best stay, and I most likely wouldn’t choose this location again.