When I arrived to check in, there was 2 men behind the counter. I said I had a reservation on hotels.com. They informed me there was a 100 cash deposit for "smoking and damages". I explained that it was not listed anywhere in the description, nor were there any posted signs stating there was a 100 cash deposit for rooms anywhere.
A couple came in, I let them go in front of me, and they were told 100 cash deposit, the couple said when they called they were told a 50 cash deposit, the entire thing was beyond shady.
Even on my check in form, no mention of a cash deposit anywhere, my husband (who came in from parking the truck) had them write and intial that we gave them 100 cash. Being that it was midnight, I had just worked a 18 hour day, outside we stayed, just needed a bed and a shower.
We go up the first room, open the door and get hit in the face with strong Marijuana smell. Go to call the front desk, so they can come up to smell the room, (and not attempt to keep my 100 deposit) no phone. My husband had to walk back downstairs, to get someone.. neither one came up, just issued another room. We switch rooms, again no phone, no remote for the television (we weren't going back downstairs, as no elevator to tell them)
When we were leaving, I went downstairs and left my husband upstairs, so they can inspect the room to get my money back. While in the room, the man informed my husband that a woman checking in by herself is shady, and made a hand gesture. Disgusting, misogyn