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Royalton Negril, An Autograph Collection All-Inclusive Resort

4.5 star property

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Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
Norman Manley Boulevard, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪4 min walk‬
  • Place, Kool Runnings Water Park
    ‪14 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪85 min drive‬

Room options

View all photos for Luxury Family Suite ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite ocean view

  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom ocean view

  • Ocean view
  • 1830 sq ft
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Junior Suite ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite ocean view Diamond Club

7.8 out of 10
Good
(11 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite swim out

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite swim out

7.8 out of 10
Good
(32 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom swim out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential one Bedroom swim out Diamond Club

  • 1227 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Presidential one Bedroom ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential one Bedroom ocean view Diamond Club

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1227 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman three Bedroom ocean front suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman three Bedroom ocean front suite Diamond Club

  • Ocean view
  • 3035 sq ft
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Luxury Junior Suite ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite ocean view

7.6 out of 10
Good
(22 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential one Bedroom ocean view

  • Ocean view
  • 1216 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Junior Suite swim out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite swim out Diamond Club

7.2 out of 10
Good
(10 reviews)
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite ocean view Diamond Club

7.8 out of 10
Good
(6 reviews)
  • Ocean view
  • 678 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite

8.4 out of 10
Very good
(40 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom ocean view Diamond Club

  • Ocean view
  • 1830 sq ft
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Chairman two Bedroom ocean front suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman two Bedroom ocean front suite Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2432 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Chairman four Bedroom ocean front suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman four Bedroom ocean front suite Diamond Club

  • Ocean view
  • 3627 sq ft
  • Sleeps 14
  • 2 King Beds and 4 Queen Beds

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About the neighborhood

Negril

When you stay at Royalton Negril, An Autograph Collection All-Inclusive Resort in Negril, you'll be on the beach, within a 10-minute walk of Seven Mile Beach and Bloody Bay Beach. .This all-inclusive hotel is 6.4 mi (10.3 km) from Negril Cliffs and 0.1 mi (0.1 km) from Bloody Bay.

What's nearby

  • Bloody Bay Beach - 1 min walk - 0.1 miles
  • Seven Mile Beach - 4 min walk - 0.3 miles
  • Kool Runnings Water Park - 14 min walk - 0.8 miles
  • Bloody Bay - 1 min drive - 0.2 miles
  • Negril Cliffs - 16 min drive - 7.7 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬4 min drive
  • Hunter Steakhouse
  • ‪Royalton Lobby Bar - ‬5 min walk
  • ‪Restaurant Negril - ‬15 min walk
  • ‪Ackee - ‬16 min walk

About this property

Royalton Negril, An Autograph Collection All-Inclusive Resort

Royalton Negril, An Autograph Collection All-Inclusive Resort offers 407 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 407 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Gourmet Marche, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Gourmet Marche - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hunter Staeakhouse - This steakhouse serves lunch and dinner. Open daily.
Zen - This sushi bar specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Gratzie Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Armadillo - This restaurant specializes in Tex-Mex cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Armadillo
  • Gourmet Marche
  • Gratzie Italian Trattoria
  • Hunter Staeakhouse
  • Zen

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 7 2025 to August 24 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Royalton Negril Resort
Royalton Negril
Royalton Negril All Inclusive
Royalton Negril Resort Spa All Inclusive
Royalton Negril Resort Spa
Royalton Negril Resort Spa All Inclusive

Royalton Negril, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 413 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 102 out of 1000 reviews
Rating 2 - Terrible. 127 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 5 nights in Jul 2025

2/10 Terrible

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash
Stayed 6 nights in Oct 2025

10/10 Excellent

Candis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Mitchellee

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst experience. My room had roaches, the staff were unwilling to help I had to complain every day, take pictures and show them video and they finally changed my room at 7pm on my last night. Rooms were also not properly cleaned and had a mildew smell. Could not use swim up pool because it was too cold.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas Christopher

Stayed 4 nights in Oct 2025

6/10 Okay

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff here are amazing!!! They go the extra mile… was celebrating my birthday and enjoyed the cabana I rented
Enjoying the waves
Stayed 4 nights in Oct 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 4 nights in Oct 2025

10/10 Excellent

Shaion

Liked: Cleanliness
Beach view was great
Stayed 2 nights in Oct 2025

8/10 Good

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

4/10 Poor

Sondra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
⸻ We were really excited for our October wedding at Royalton Negril. We were booked from October17 to the 21st but our experience was disappointing. Our reservation from July wasn’t honored due to overbooking, check-in took three hours, and we were placed far from our wedding group. We were put in the area called Diamond however we could not use any of their amenities because we didn’t pay. That was not our fault we were put there. The diamond area although nice was a long walk to where our wedding group were. The buffet the pool and everything were all at the other end My husband and I are both 76 years old. The staff didn’t want to hear anything we had to say. No compassion at all. Staff on the most part were rude. Beautiful resort, nice room, but the experience was not good. I will not recommend this resort to anyone.
Stayed 4 nights in Oct 2025

2/10 Terrible

Sharee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
⭐ 1 out of 5 stars Disappointing Experience at a Beautiful Resort We stayed at the Royalton Resort in Negril from October 17th to 21st for a wedding. The resort itself is beautiful — the rooms, the pool, and the grounds are all well kept and impressive. Unfortunately, the staff’s attitude completely ruined what could have been an amazing experience. Our check-in was a nightmare. The staff at the front desk seemed confused and unorganized. The first girl who started helping us said she’d be right back — and never returned. Then someone else took over but didn’t finish the process either. One of the front desk attendants, Monique, was especially rude, rolling her eyes and acting as if we were bothering her for simply checking in. After a long day of travel, this kind of treatment was unacceptable. No guest should be made to feel like a burden. It’s a shame because the property itself is lovely, but the service was so poor that I would not recommend this resort to anyone. I don’t usually write reviews, but this experience was bad enough that I had to say something.
Stayed 4 nights in Oct 2025

6/10 Okay

Mariela Martinez

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Room smell like mold and took them 2 days to clean it well, diamond upgrade only useful for dinner reservations. Beach is next ro nudists beach so consider this if tou have a family. For a 5 star resort expectations were really high and transportation to any place it is very expensive. Lots of sellers on the beach including drugs being offered to teenagers.
Stayed 5 nights in Oct 2025

2/10 Terrible

Naija

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived the check-in was horrible I got to the hotel at 2:45 didn’t get my room until 5pm. The service is super slow the workers are rude nothing like Montego Bay! They need to hire and need help! The buffet didn’t have much food options The restaurants it so hard to get a reservation on the app. When I first arrived to my room I didn’t have no Ac wasn’t working. The elevator was nasty they need to clean the mirrors and the walls of the elevator. My room was cleaned twice and they didn’t restock my fridge. The bar by the pool never restocked we have to go to another bar at the resort to get the drinks we wanted. Don’t stay here it’s not a good resort at all!!!!
Stayed 4 nights in Oct 2025

4/10 Poor

Nadege

Disliked: Cleanliness, staff & service, property conditions & facilities
Most of the staff were rude, outdated facilities and room was dirty. Room had a stench requested a room change. No one from the hotel got back to me in reference to the room swap.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 5 nights in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing my first time and I wish I stayed longer
Stayed 1 night in Sep 2025

10/10 Excellent

Shevanee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic and luxurious property. The only drawback..the food was a B, everything else, a solid A++
Stayed 1 night in Oct 2025

8/10 Good

Sarmina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall the stay was nice however service was definitely lacking in places. We checked in on wednesday and our minibar was never restocked until saturday. We had to call friday night for water bottles which room service never brought up. My husband called back and had to request it again and explained our minibar wasn't restocked after which they finally brought up 4 water bottles. Finally saturday morning they just came and dropped off more water but didnt restock the minibar with anything else. I also had called the concierge to bring me up tv batteries but that was never brought up either so for the 4 days we stayed we couldnt watch tv at all. then on our last day we asked for the bellboy to give us a ride to the main lobby with our luggages. He came my husband said we needed 2 more minutes to just close the suitcaes. So the bellboy left and never came back. After waiting 10 minutes we had to walk with 6 luggases a toddler and a stroller all the way from our room to the front lobby so our daughter can grab breakfast and we wont be late for our pick up. but like i said overall the stay was nice. Beach and activities were easiliy accessible. The wait staff was amazing and they had a good variety of food at the buffet.
Stayed 4 nights in Oct 2025

6/10 Okay

Bruce E

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The website did not tell us that it was their down season. Could not eat in any restaurant because each restaurant was only open 1 day a week and they all were booked. So we could only eat the buffet. They did not keep our refrigerator in the room filled with drinks as they said and it took them forever to clean up the dishes from outside our room when we ordered room service. Lastly, the room service options were extremely limited. Will not stay at Royalton ever again.
Stayed 4 nights in Sep 2025

8/10 Good

Ariana

Traveled with family
Liked: Cleanliness, amenities
My room did overlook the pool and beach just a few problems I have alot of their restaurants are reservations only & sometimes you will end up forgetting during the day and you have to end up going to the buffet again or getting room service. Also I booked for 4 nights end up only doing 3 nights due to Jetblue making me miss my flight and I didn’t get any compensation back, no resort credit free massage nothing I also let them know it was my birthday in the reservations and I didn’t receive anything birthdayish. Other than that staff was amazing to me & my daughter.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kadija

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is definitely worth the money. It was just what me and my husband needed. Relaxing and quiet. It’s a place to bring your family. They have entertainment but it’s not an all night party which is what we were looking for. Our room was great nice and comfortable with the swim out pool. Amazing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mercy

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025