In the listing photos, the property looked good. Upon arrival, we noticed an odour of faint cigarette smoke and/or pets. One of the bedroom had two small holes in the wall and the other bedroom had cigarette burns on the linens.
There were no basic soaps in the washrooms for handwashing, no hand towels or face cloths available. There were only three small bath towels - for two adults over three days. One of the bath towels, we had to use on the bathroom floor where water was slowly leaking from either the base of the toilet or under the sink - we couldn't tell.
When I opened the curtain in the living room, I noticed debris/garbage on the window sill and on the floor. These consisted of the handle of razor, a cigarette/joint butt, and a chewed up tennis ball (pet toy?).
Finally, it was a very hot weekend when we were there and the ad forthe property listed air conditioning as an amenity. There was no air conditioning. In fact, there was not even a working thermostat where we could turn on a fan. The temperature of the property sat around 23 degrees while we were there. I would have liked it to be around 20 degrees.
I messaged the host with all my concerns and they responded sporadically without addressing any issues. They didn't seem to care about my concerns.