2/10 Terrible
Cheyenne
Traveled with family and small children
Sep 27, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**Review Title: “Stay Anywhere Else—Literally Anywhere”**
I have stayed in some less-than-perfect hotels before, but this place set a new low. Advertised as a “3.5-star” hotel, I wouldn’t give it half a star if I’m being generous. Where do I even begin?
Let’s start with the toilet, shall we? When I walked in, I was greeted with the delightful sight of a toilet that was clearly left uncleaned for God knows how long. But, just when I thought it couldn’t get worse—it did. The only water running to it was *scalding* hot. Yes, you read that right. Flushing it felt like using a boiling cauldron. I don’t know what plumbing nightmare this hotel is running, but it was beyond unacceptable. You couldn't even wash your hands afterward without burning yourself, assuming you wanted to touch anything in that bathroom at all.
As if that wasn't enough, the shower was a death trap. The water coming out of it was so hot it could peel your skin off. Adjusting the temperature? Forget about it. It was like the hotel wanted to make sure you left with third-degree burns as a souvenir. I couldn’t even bathe properly without fearing for my life.
Now, let’s talk about the *nonexistent* cleaning service. You’d think they’d at least try to hide their incompetence by pretending to clean the rooms, but no. I waited. And waited. Three days passed without anyone coming to service the room. Towels? Didn’t get replaced. Trash? Overflowing. Sheets? Who even knows when they were last washed, if at all. I be
Cheyenne
Stayed 4 nights in Sep 2024