Hotel Riu Plaza Guadalajara

5.0 star property

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Photo gallery for Hotel Riu Plaza Guadalajara

Terrace/patio
Front of property
Rooftop terrace
Exterior
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Glorieta Chapalita
    ‪12 min walk‬
  • Minerva Roundabout
    ‪15 min walk‬
  • La Gran Plaza Fashion Mall
    ‪19 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

Family Room, 2 Twin Beds, Executive Level (MX)

  • 391 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (Hotwire ROH)

  • 391 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Deluxe Room, 1 King Bed (MX)

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Executive Level (MX)

  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed, Executive Level (MX)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Twin Beds

  • 498 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Room, 1 King Bed

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Executive Level

  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Senior Suite, 1 King Bed (Crown Level Access)

  • 747 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Executive Level

  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Twin Beds, Executive Level

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Senior Suite, 1 King Bed (MX Crown Level Access)

  • 747 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (MX)

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (MX)

  • 2598 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1302 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level (MX)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Twin Beds (MX)

  • 505 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds (MX)

  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room Executive

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

Quadruple Room Executive

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

Quadruple Room Executive

  • Sleeps 3
  • 2 Full Bed(s)

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

Room Deluxe

  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

Suite Presidential With Street View

  • Sleeps 2
  • 1 King Bed(s)

Room Executive With View

  • Sleeps 2
  • 2 Full Bed(s)

Suite Presidential With Street View

  • Sleeps 2
  • 1 Queen Bed(s)

Room Deluxe

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Room Deluxe

  • Sleeps 2
  • 2 Full Bed(s)

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

Quadruple Room Executive

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

Room Executive

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

About the neighborhood

Guadalajara

A stay at Hotel Riu Plaza Guadalajara places you in the heart of Guadalajara, within a 5-minute drive of Expo Guadalajara and World Trade Center. .This luxury hotel is 1.8 mi (2.8 km) from Avienda Chapultepec and 2.4 mi (3.9 km) from Minerva Roundabout.

What's nearby

  • Minerva Roundabout - 15 min walk
  • Expo Guadalajara - 2 min drive
  • Avienda Chapultepec - 3 min drive
  • Plaza del Sol - 3 min drive
  • US Consulate General Guadalajara - 4 min drive

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪Hotel RIU Plaza - ‬2 min walk
  • ‪The Chardonnay - ‬1 min walk
  • ‪Decapolis - ‬1 min walk
  • ‪Dreams Lobby Bar - ‬1 min walk
  • ‪Capital Take Away - ‬2 min walk

About this property

Hotel Riu Plaza Guadalajara

Luxury Guadalajara hotel in Zona Expo with 2 restaurants
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 550 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Decapolis, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in Fusion cuisine and serves dinner only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2704 out of 3743 reviews
Rating 8 - Good. 605 out of 3743 reviews
Rating 6 - Okay. 210 out of 3743 reviews
Rating 4 - Poor. 98 out of 3743 reviews
Rating 2 - Terrible. 126 out of 3743 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Cynthia

Stayed 1 night in Nov 2024

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Arturo

Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Helmut, bedford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 3 nights in Nov 2024

10/10 Excellent

Pedro

Stayed 4 nights in Oct 2024

10/10 Excellent

Felipe

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2024

8/10 Good

Gustavo

Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Steve

Stayed 2 nights in Oct 2024

8/10 Good

Flavio Jauregui

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We like how clean it is.
Stayed 4 nights in Sep 2024

10/10 Excellent

BELINDA

Stayed 3 nights in Oct 2024

8/10 Good

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Denisse

Stayed 1 night in Oct 2024

8/10 Good

Ultiminio

Traveled with family
Liked: Cleanliness, staff & service
We really like this hotel. My relatives who live in the city live nearby and the staff is very friendly. Nicole who works in the Rooftop bar is fantastic - friendly, thoughtful and very customer service oriented. She found a beautiful table for my party and we had a great time. I'd also like to recognize the staff in Dreams for their hospitality. Our room had a great view and was very spacious. We did have two issues, however: The shower in the master was very difficult to regulate water temperature. Also, the second toilet does not flush properly and takes hours for the tank to fill. We chose to not have room service during our stay and we could "live" with both of these issues, but they need to be fixed for future guests. We will continue to stay at the Riu but I think it's important for the maintenance staff to not ignore these issues because they will only grow. Further, it should not neglect that sometimes customers simply don't bother to write reviews or state their grievances as these are not signs that everything is right. I point out these problems so the hotel could get better and better (because we want to continue staying here!). Thank you.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Ana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Checking in was not great, employees did not explain many details and amenities/activities that hotel offers. We did not know we couldn't go to another floor to get ice. Nothing was explained at check in. Pool was okay, dreams bar was great and so where the bartenders, they had different events every night. One of the workers Zermeño was the one who explained and gave details on all events going on thru the hotel. One of the days we chose to have the room cleaned, I left about 200 pesos in coins out by the TV stand, when we came back to the room that money was gone. I did not leave a note for employee to take the money, and even tho it is not a lot $, its not right to take the money. Really expected more from this hotel since it is considered to be a nicer than average.
Stayed 5 nights in Oct 2024

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riu Guadalajara
Love the hotel, its location, the friendly staff, the delicious buffet breakfast, the rooftop amenity, the steam bath, etc. We will definitely go back. Highly recommended. Keep it up RIU Guadalajara and more power!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sergio, Eustis

Stayed 1 night in Oct 2024

10/10 Excellent

Jesús, Culiacan

Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

MONICA

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 5 nights in Oct 2024