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DoubleTree by Hilton Guadalajara Centro Historico

3.5 star property

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Photo gallery for DoubleTree by Hilton Guadalajara Centro Historico

Suite, 1 King Bed, Terrace | Premium bedding, down comforters, pillowtop beds, free minibar items
Exterior
Lobby
Room, 1 Queen Bed, Terrace | Premium bedding, down comforters, pillowtop beds, free minibar items
Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Colon 73, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪3 min walk‬
  • Avienda Chapultepec
    ‪2 min drive‬
  • US Consulate General Guadalajara
    ‪2 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Twin Beds (Fitness Room)

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 2 Twin Beds (Fitness Room)

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | Premium bedding, down comforters, pillowtop beds, free minibar items

Suite, 1 King Bed, Terrace

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Room, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 Queen Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Terrace

Room, 1 Queen Bed, Terrace | Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 Queen Bed, Terrace

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 2 Queen Beds

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Junior Suite, 1 King Bed

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1005)
The price is $83
per night
$99 total
includes taxes & fees
Mar 29 - Mar 30
Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG

About the neighborhood

Guadalajara

A stay at DoubleTree by Hilton Guadalajara Centro Historico places you in the heart of Guadalajara, just a 3-minute walk from Guadalajara Cathedral and within a 5-minute drive of Avienda Chapultepec. .This historic hotel is 3.8 mi (6.2 km) from Expo Guadalajara and 6.4 mi (10.3 km) from Andares Shopping Center.

What's nearby

  • Plaza de Armas - 2 min walk - 0.1 miles
  • Guadalajara Cathedral - 3 min walk - 0.2 miles
  • Degollado Theater - 7 min walk - 0.4 miles
  • Avienda Chapultepec - 2 min drive - 1.4 miles
  • US Consulate General Guadalajara - 2 min drive - 1.4 miles

Getting around

  • Plaza Universidad Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Las Sombrillas - ‬2 min walk
  • ‪Piso Siete - ‬1 min walk
  • ‪Play pizza - ‬3 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬2 min walk
  • ‪Café San Pedro - ‬1 min walk

About this property

DoubleTree by Hilton Guadalajara Centro Historico

Colonial hotel with a fitness center and a rooftop terrace
DoubleTree by Hilton Guadalajara Centro Historico offers 142 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 142 air-conditioned rooms featuring minibars (stocked with some free items) and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to noon and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Guadalajara? This hotel has 172 square feet (16 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
The hotel offers a complimentary manager's reception on select days.
DoubleTree by Hilton Guadalajara Centro Historico has a restaurant on site.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 400 for adults and MXN 270 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (172 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Colonial architecture
  • Renovated entire property - January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 400 for adults and MXN 270 for children
  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Valet parking fee: MXN 220 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Collection Centro Histórico
NH Collection Guadalajara Centro Histórico
DoubleTree by Hilton Guadalajara Centro Historico Hotel
DoubleTree by Hilton Guadalajara Centro Historico Guadalajara

DoubleTree by Hilton Guadalajara Centro Historico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 787 out of 1286 reviews
Rating 8 - Good. 251 out of 1286 reviews
Rating 6 - Okay. 128 out of 1286 reviews
Rating 4 - Poor. 54 out of 1286 reviews
Rating 2 - Terrible. 66 out of 1286 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Quiterio

Stayed 2 nights in Dec 2024

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
My stayed at your property, where my experience was deeply unsatisfactory. I am writing to formally express my concerns regarding multiple issues encountered during my stay, and to request a refund for the inconveniences experienced. Upon entering room 554, I was shocked to find roaches present, the television was non-functional despite attempts to use different power outlets, and there were visible stains in the shower. Furthermore, during my stay, I was informed by your front desk staff that the hotel’s system was down, preventing me from accessing my room without being escorted by security on each occasion. This caused significant disruption and inconvenience. Originally, my check-out date was scheduled for Saturday, December 7th. However, due to these numerous issues, I was left with no choice but to check out a day earlier, on Friday, December 6th. In light of the aforementioned issues, I respectfully request a full refund of my stay, as the conditions provided were not in accordance with the expectations set by Hilton DoubleTree at the time of booking. Additionally, I would appreciate a refund for the prepaid breakfast, which I was unable to fully utilize. I look forward to receiving a prompt response from both your corporate team and the local management to resolve this matter satisfactorily.
Stayed 3 nights in Dec 2024

8/10 Good

liliana

Traveled with family
Liked: Cleanliness, staff & service
Okay stay
Stayed 7 nights in Dec 2024

2/10 Terrible

Luis

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness
Rooms are way too small. There is zero views from some of the rooms. Homeless sleeping all over outside the hotel. I found hair all over my bed.
Stayed 3 nights in Dec 2024

10/10 Excellent

rogerio

Stayed 4 nights in Nov 2024

6/10 Okay

Erick De

Traveled with partner
Liked: Staff & service, property conditions & facilities
Would have liked to have a clean room at the start and not have to ask for clean bedding and towels.
Stayed 7 nights in Nov 2024

10/10 Excellent

Arlyn

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

George

Stayed 8 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness
we found a cockroach in our room its possible they made it into our luggage. so we had to leave the luggage outside our house plus we may have to fumigate the house. we would like a refund
Stayed 4 nights in Nov 2024

10/10 Excellent

Melesio

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the shower leaked all over the bathroom floor as a fluke of the shower head
Stayed 1 night in Dec 2024

10/10 Excellent

Leticia

Stayed 3 nights in Nov 2024

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, very quiet and clean
Stayed 1 night in Dec 2024

8/10 Good

Juan Omar De La

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is good, you can find everything walking within 15min around.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes i love the service
Stayed 1 night in Nov 2024

8/10 Good

Kassie

Liked: Cleanliness, amenities, property conditions & facilities
Two of the of the employees were talking in the elevator with bad words expressing about clients in the hotel.. Restaurant no to much to choose from, room service not much to choose from.. people walk out from the restaurant waiters talking to each other few tables walked out, becuse they arder was not taken.
Stayed 1 night in Nov 2024

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and the breakfast buffet were excellent. Will stay here again for future stays.
Stayed 6 nights in Nov 2024

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! Room was super clean and staff was very welcoming
Stayed 3 nights in Nov 2024

8/10 Good

Blanca

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location
Stayed 2 nights in Nov 2024

6/10 Okay

Veronica

Liked: Property conditions & facilities
The service was good except i kept asking for toiletries. The shower floor looked dirty.
Stayed 5 nights in Nov 2024

6/10 Okay

scottie

Stayed 1 night in Oct 2024

8/10 Good

Jody

Stayed 1 night in Oct 2024

10/10 Excellent

Genesis

Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Traveled with family
Stayed 5 nights in Nov 2024