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Howard Johnson by Wyndham Pigeon Forge

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Exterior
Lobby
Jetted tub
Property amenity

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
2162 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    4 min walk
  • Hollywood Wax Museum
    4 min walk
  • Country Tonite Theatre
    6 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed
Pool
Americana Inn, a Travelodge by Wyndham
Pool
Kids pool
Parking included
Free WiFi
2.3 out of 5, (2160)
The price is $37
per night
$42 total
includes taxes & fees
Dec 5 - Dec 6
Americana Inn, a Travelodge by Wyndham

About the neighborhood

Pigeon Forge

With a stay at Howard Johnson by Wyndham Pigeon Forge in Pigeon Forge, you'll be in the mountains, a 4-minute walk from Titanic Museum and 11 minutes by foot from Christmas Place. .This family-friendly hotel is 6.1 mi (9.8 km) from Dollywood and 9.7 mi (15.6 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Titanic Museum - 4 min walk - 0.2 miles
  • Hollywood Wax Museum - 4 min walk - 0.3 miles
  • Hatfield and McCoy Dinner Show - 7 min walk - 0.4 miles
  • Christmas Place - 11 min walk - 0.6 miles
  • Island at Pigeon Forge - 3 min drive - 1.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Downtown Flavortown - ‬2 min drive
  • ‪Sunliner Diner - Pigeon Forge - ‬6 min walk
  • ‪Applewood Farmhouse Restaurant - ‬20 min walk
  • ‪Iron Forge Brewing - ‬3 min drive
  • ‪Local Goat - ‬2 min walk

About this property

Howard Johnson by Wyndham Pigeon Forge

Family-friendly hotel with free breakfast and a 24-hour business center
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
Make yourself at home in one of the 63 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a waterslide, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 26 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Reviews

5.0
Rating 10 - Excellent. 142 out of 1002 reviews" "
Rating 8 - Good. 133 out of 1002 reviews" "
Rating 6 - Okay. 147 out of 1002 reviews" "
Rating 4 - Poor. 178 out of 1002 reviews" "
Rating 2 - Terrible. 402 out of 1002 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Samuel

Traveled with family
Disliked: Amenities, property conditions & facilities
Lots of maintenance issues. Several burned out and missing light bulbs. Slow drainage at vanity. Toilet seat very, very loose. Seat had been broken and tapeb together. No wash clothes or hand towels. Good A/C and TV. Old motel. Needs refurbishing. No free breakfast. Doors were locked. NEEDS NEW MOTEL MANAGER.Give motel a rating of 2. Will not stay here again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Agnes

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty dirty I tried to upload pics but app won't
The Lobby was dirty there was tissues and paper under the furniture that has holes, the glass door was smudgy dirty, the elevator had trash in it and it was nasty it smelled like an ashtray, the room had only 2 towels and 1 dirty towel the bedsheets were dirty and stained and the pool was nasty and dirty...I immediately requested my money back and looked to stay elsewhere.
Stayed 2 nights in Aug 2024

4/10 Poor

Anna

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Rose

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had black mold in it. The indoor pool had algae growing in it. Spoke with several other guest that was in the main entrance one day and they had similar experiences. I still have not heard back from the Hotel about any kind of compensation. We came and got married and it was not the weekend we wanted.
Stayed 3 nights in Jul 2024

2/10 Terrible

Marie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. Bed bugs, roaches, no blankets, no towels, rude front desk staff that are too busy FaceTiming to be bothered to help you. They said they refunded me and kept my money. Frauds.
Stayed 4 nights in Aug 2024

6/10 Okay

John

Business traveler
Liked: Room comfort
Disliked: Cleanliness
Not bad was half and half room clean but outside property could have been cleaned up
Stayed 4 nights in Aug 2024

4/10 Poor

Amara

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Cheap Stay, lacking personal amenities
Stayed 1 night in Aug 2024

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
There was trash everywhere from the moment we walked into the hotel. The woman at the front desk, who was there every day of our stay, was terrible. She acted as if we were bothering her during our check in and when we had to go to the front desk for anything. She even rolled her eyes at us. The hotel claims to be smoke free but allows people to smoke at their room while standing in the doorway so that the entire room now smells of smoke. I understand going green and not having housekeeping come everyday, but they never changed the trash once in our 3 day stay and we had to go to the front desk every day to ask for more washcloths. We also had to ask for more toilet paper since they never restocked. The room itself was comfortable for 4 adults, but our toilet seat was loose. The location of the hotel was great, and that’s the only good thing it has going for it. The outdoor pool looked green so was didn’t even attempt to use it. There was children running around at 11pm, and their parents never told them to be quiet. It looked as if people were living at this hotel for weeks; they were walking around barefoot and in very minimal clothing. They had grills blocking the sidewalk and some cars were left open and had floor mats pit on the hood. Overall, I would not recommend this hotel. Spend the extra money to stay somewhere clean that is also conveniently placed.
Stayed 3 nights in Aug 2024

2/10 Terrible

Robert

Horrible experience
Dirty, bugs everywhere, frig always had water at bottom and didn’t work well, microwave didn’t work. Tried to communicate with employees but they didn’t understand English. Horrible stay. 0 stars
Stayed 4 nights in Aug 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrovwd the hotel closed for the night and left our room keys in the mailbox. Breakfast was never out nc the staff was not there ( granola bars and apple juice). Pools were nice to swim in though.
Stayed 3 nights in Aug 2024

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Henry, Clarksville

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The very first evening we had to go to the front desk to get towels, soap, and facial tissue. We took pictures of the damages already done to the room (i.e., broken curtain rod, missing piece of coffee maker, holes in the walls, mildew in the bathroom). The following morning we requested daily room service. That evening we had to get our own towels again. We stayed 4 nights. There was NO maid service. Our 1 trash can was overflowing and we had to use shopping bags for our trash. We had no coffee in our room. The 'free' breakfast consisted of granola bars, watered-down juice and coffee. A far cry from the breakfast promised by the Wyndham Corporation in their in-room literature. We will NEVER stay at another Howard Johnson and will be reluctant to stay at another Wyndham property.
Stayed 4 nights in Aug 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff. Filthy. Bed bugs. Advertised breakfast missing. Burnt out lights. More-worse place ever.
Stayed 3 nights in Aug 2024

6/10 Okay

Mignon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
We checked in on a Sunday the lady was rude. The rooms didn’t have towels or blankets. They DO NOT OFFER FREE BREAKFAST but they advertise free breakfast. We asked for blankets and they said they did t have any. The phones in the rooms wasn’t even connected. The tubs didn’t drain and the toilet seats was broke. They charged us an extra 250 on top of what we reserved and paid online. The only thing clean and good about this place was the outside pool. The inside pool was dirty and if you don’t like the smell of drugs don’t stay here because that’s all you smell. Even in the lobby.
Stayed 3 nights in Aug 2024

2/10 Terrible

Victoria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because online it didn’t mention a 50$ hold on our card for incidentals which I always look For and stay elsewhere where they just have your card if it should need to be charged for an issue. They did charge extra and it was held up for a week. But that really wasn’t the worse of it. I got eaten up with bedbugs so badly and we only stayed one night. They didn’t start swelling till we checked out and I have pictures and I did call and let them know and they didn’t act like they cared one bit. It won’t let me post pictures or I would. Never will stay here again. Nasty
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
If you’re looking for FREE BREAKFAST…keep looking!
As most people know how expensive it is to go on vacation these days, like so many other people, I’m sure…I always look for a hotel that has FREE BREAKFAST included, to save a few dollars. If you do the same, DO NOT book here! They advertise free breakfast but DO NOT have it!! I’ve included a picture of their sign stating they have FREE BREAKFAST…just to show it wasn’t a mistake on my part when booking. Cleanliness was so-so. It definitely could’ve been better, but I’ve seen worse. We had no towels in our room when we checked in. I went to the front desk to ask for some…the lady at the front desk sent us to the laundry room to get some!! Definitely was not service with a smile.
No free breakfast here!
Stayed 2 nights in Aug 2024

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
So dirty
Pool was so dirty outside looked like it hadn't been sweeped or vacumed in years so dirty. And trash around pool.
Stayed 1 night in Aug 2024

4/10 Poor

Owen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs a lot of work. With a premium location in Pigeon Forge, management and staff should really work on the cleanliness of the property. Too much trash just lying around outside. Our room was spacious, but no towels in the room. We had to go to the front desk to get towels and exchange for fresh ones. No hand towels or bath mat. No ice bucket. Light shining between the door and the facing. Needed a replacement seal. Poor air conditioner had a terrible time trying to keep up. Thank goodness it worked.
Stayed 4 nights in Aug 2024

2/10 Terrible

Bryn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest to a getto Wyndham offers enough said
Stayed 1 night in Aug 2024

6/10 Okay

Randall

Traveled with family
Disliked: Amenities, property conditions & facilities
The TV did not work at all. No wash rags and only 1 towel for 3 people
Stayed 1 night in Aug 2024

2/10 Terrible

Betty

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Janice

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again!
This is the worst stay we have ever had. We will not be staying at this hotel again.
Stayed 6 nights in Jun 2024

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently my family went on a vacation to Pigeon Forge. We were looking for inexpensive options because we were going during a busy season. I came across this hotel and it was within budget. We didn't need many amenities due to our itinerary. After this trip I will pay more for a place to stay. The only good thing about this hotel is location. First, front desk is not super helpful. Our room was booked for 4 guests and only came with 2 towels and 2 half rolls of toilet paper. We went and asked for more towels and toilet paper. It felt like we were bothering the employees by asking for items that should have been in the room. Second, don't walk around barefoot or socks. The floors are filthy! There is a dirty, oily grime on the floors. Third, grout in the showers are nasty and have black stuff that flakes off. Fourth, the beds don't come with blankets. Sheets only. Fifth, don't book this hotel for the pool. Both pools were green. If money wasn't an option or we could have gotten a refund, then we would have gone somewhere else. Luckily, we were only there to sleep. We even took a shower at the water parks so we didn't have to use the shower in the room.
Stayed 4 nights in Jul 2024

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Know what you are booking
Upon check in the room that we had was nasty and there were things broken. Front desk was notified about it and no solution we had to go and get a broom to clean our room. After the first night me and my children started seen bites on us thinking we had been out that day i didn't say anything because we didn't see anything at the time. By the end of our stay and informing the staff with pictures and concerns that we where getting bitten in one of the beds and the only response i got was thanks for letting us know. I found a bed bug crawling on me. When taken to the front desk i get get rid of that and i eilllet my manager know. I have never been discarded like this before and for the amout of money i spent here younwpuld think they would be concerned.
Stayed 4 nights in Jul 2024