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Howard Johnson by Wyndham Pigeon Forge

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Exterior
Lobby
Jetted tub
Property amenity

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2162 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    4 min walk
  • Hollywood Wax Museum
    4 min walk
  • Local Goat
    2 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Americana Inn, a Travelodge by Wyndham

Pool
Kids pool
Parking included
Free WiFi
2.3 out of 5, (2164)
The price is $33
per night
$38 total
includes taxes & fees
Jan 5 - Jan 6
Americana Inn, a Travelodge by Wyndham

About the neighborhood

Pigeon Forge

With a stay at Howard Johnson by Wyndham Pigeon Forge in Pigeon Forge, you'll be in the mountains, a 4-minute walk from Titanic Museum and a 3-minute drive from Island at Pigeon Forge. .This family-friendly hotel is 6.1 mi (9.8 km) from Dollywood and 10.5 mi (16.8 km) from Great Smoky Mountains National Park.

What's nearby

  • Titanic Museum - 4 min walk
  • Hollywood Wax Museum - 4 min walk
  • Hatfield and McCoy Dinner Show - 7 min walk
  • Christmas Place - 11 min walk
  • Island at Pigeon Forge - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Downtown Flavortown - ‬2 min drive
  • ‪Sunliner Diner - Pigeon Forge - ‬6 min walk
  • ‪Applewood Farmhouse Restaurant - ‬20 min walk
  • ‪Iron Forge Brewing - ‬3 min drive
  • ‪Local Goat - ‬2 min walk

About this property

Howard Johnson by Wyndham Pigeon Forge

Family-friendly hotel with free breakfast and a 24-hour business center
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
Make yourself at home in one of the 63 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a waterslide, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 26 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

5.0
Rating 10 - Excellent. 140 out of 1005 reviews" "
Rating 8 - Good. 128 out of 1005 reviews" "
Rating 6 - Okay. 143 out of 1005 reviews" "
Rating 4 - Poor. 178 out of 1005 reviews" "
Rating 2 - Terrible. 416 out of 1005 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tabatha

Disliked: Cleanliness, staff & service, property conditions & facilities
the rooms was covered in mold on the ceilings not to mention the dopr wqs ipen bugs were flying in it and lights were on the bed was laid on wronkly sheets and smelled like a cigarette! Not sure if staff was using that room to hang out in bit my son has asthma it wasnt even an option and when i complained she was on her phone looking down wouls t give me respect look at me wnd say i apologize i got were booked dont know what to yell ya cant change ur room. I left will never be back
Stayed 1 night in Sep 2024

2/10 Terrible

bruce

Disliked: Cleanliness, staff & service, property conditions & facilities
No continental breakfast as advertised, no maid service, office closed most of the time, place was filthy, game room no games filled with junk, pool area disgusting stayed 3 days could not get in the office at all our room key was left in the mailbox mold in bathroom, the lot area had garbage everywhere beer cans all thru the bushes elevator,ice machine, all broken
Stayed 3 nights in Sep 2024

2/10 Terrible

Ceretia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WANT NEVER STAY HERE AGAIN
AS WE WERE GOING TO OUR ROOM THERE WAS TRASH ON THE STAIRES CIG BUTTS, PAPER, DRINK BOTTLES ETC. WHEN WE GOT IN THE ROOM THE BATHROOM WAS COVERED IN BLACK MOLD GROWING ON THE WALLS OF THE SHOWER AND ON THE SHOWER HEAD THE FAUSLET. WAS NOT WASH CLOTHES NO COFFEE MAKER AND NO BREAKFAST
Stayed 2 nights in Sep 2024

2/10 Terrible

Amber, Speedwell

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning this was a bad experience. Checking in the staff at front desk was rude. The room was absolutely nasty. No towels, no blankets, the room smelled so bad. The beds were dirty & stained. The refrigerator had meat packs and other items from previous guests. There was no continental breakfast like promised. The gym was inaccessible & so was the indoor pool. We will never stay here or for that matter any other property owned by Wyndham just because of this experience.
Stayed 1 night in Sep 2024

6/10 Okay

Keita

Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Sep 2024

4/10 Poor

William

Traveled with family
Garbage at door used shampoo and conditioner bottles and soap in bathtub pee all over toilet seat locks on door missing
Stayed 1 night in Sep 2024

10/10 Excellent

Dimagio

Stayed 1 night in Sep 2024

6/10 Okay

Charlene

Disliked: Staff & service
Front desk people are rude
Stayed 1 night in Aug 2024

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
No toilet paper. No towels. Beds hadn’t been changed. Hair in bathroom sink.
Stayed 1 night in Sep 2024

4/10 Poor

Teri Lyn

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels Dirty Noisy No breakfast Fitness area closed Pool disgusting TV inoperative Bad smell Office was closed in the morning during breakfast and no breakfast served
Stayed 1 night in Sep 2024

2/10 Terrible

Dalton

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It says it has breakfast they don’t and say they haven’t in a long time.they said online that they had cribs and I even called before two different times and couldn’t ever get anyone to answer and had to wait 30min to check in because there wasn’t anyone at the front desk. And they also didn’t have hot water one night the pool was green with trash all in it worst hotel and trip I have ever had
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this location. Wyndham needs to take their name off this building. Staff was completely unhelpful. Never there. They put a note on the lobby door In case of emergency call and then locked the lobby door. Room was very dirty, bathroom moldy with bugs in the bathtub and water stopped working, pool was green. There was no towels anywhere. In the morning, there was no breakfast and lobby door was still locked. Elevator was out of order so we had to carry our bags up The stairs for three floors . Property was very neglected, broken cement, broken windows. It totally seemed like something out of a movie. It was so awful. Absolutely nothing like what the Expedia picture showed. We canceled our reservation and went to a different hotel for the remainder our vacation
Stayed 3 nights in Aug 2024

2/10 Terrible

Imelda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service, room smell bad, AC was not working on my room they didn’t offer me a different room the guy at the front desk had a bad attitude and just gave me a receipt of refund that it’s still not back on my credit card. Don’t stay here it’s not worth it.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kathy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay ruined this hotel for us. The front desk clerk when we checked in barely acknowledged us. She was on the phone the entire time on a personal call. Then, she double charged me, and I'm still dealing with that issue. There were zero towels in the room and when I went to the front desk to ask for some, I was informed that wasn't any. I later saw the bathtub was dirty and didn't even want to shower anyway. The bed was broken down on one side. And the next morning, not just one, but TWO roaches crawled out from under the chair! The floor was dirty and in need of a good mopping. Very bad experience here. Will never stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Laurie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We checked in at 3pm on Aug 30. And we paid and the guy behind the desk was rude and very unprofessional. We went to out room 118 and we walked in the smell of mold was in the air, I looked up and the ceiling was full of black mold. The bed was disgusting and dirty and bugs behind the toilet and one came crawling out of the shower curtain. So we demanded our money back and went somewhere else that was clean. This place was not!
Stayed 2 nights in Aug 2024

2/10 Terrible

Cynthia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay in this hotel ever. The stay was very rude and lazy. The room was so nasty we checked out about 30 minutes after we checked in.
Stayed 1 night in Aug 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should put more attention on keeping the hole properly clean. This place should be inspect, ther is many cacockrochs in the rooms and all over... Rooms are not clean, no hot water to take a shower.... etc
Stayed 1 night in Aug 2024

2/10 Terrible

Chris

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the absolute worst hotel I have ever stayed in. The room had hard surface floors throughout and it had not been cleaned at all, it may have been swept very poorly but not mopped at all, it was coated in a dirty residue everywhere that felt sticky and slimy that left the bottom of your feet black if you walked barefoot on it. The nightstand hadn’t been wiped down and there was filth and a condensation ring from a cup on it. The wall mirror had not been cleaned and was covered in smears. The bathroom had been cleaned, poorly, and a dirty disposable cup had not been removed from the bathroom counter. There were clean sheets on the bed but no comforter/blanket, when I went down to the front desk/office to get one I waited for fifteen minutes, even calling the front desk and listening to the phone next to me ring unanswered for 15 minutes! I finally started down the hallways in the front office area and found the laundry room opened the unlocked door and went in and got my own blanket. The ceiling in the bathroom was leaking water out of it, there was no toilet paper dispenser in the bathroom just a hole in the wall where there used to be one. The exhaust fan in the bathroom was rusted out and broken. The inside of the refrigerator was filthy, the inside of the microwave was filthy, the walls were stained and dirty, and lastly the bedskirt on the bed was disgusting and coated in filth, you could tell it had not been laundered maybe ever. I will be contacting Howard Johnson
Stayed 3 nights in Aug 2024

2/10 Terrible

Denis

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Just avoid this place. Poorly run, management is rude. Front desk only works part time. Rooms haven’t been vacuumed in ages.
Stayed 3 nights in Aug 2024

2/10 Terrible

Adam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience! Holes in the door that had tissue paper sticking out of the door! App won’t allow me to post pictures. People were living out of their car in the parking lot! I reached out to hotels.com for refund and no response. Horrible customer service from hotel and hotels.com
Stayed 2 nights in Aug 2024

2/10 Terrible

Pamela

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Never again!
The room was dirty. No towels! Fridge dirty and not cleaned. Musty smell and possible black mold issues in bathroom and ceilings. The pool in need of maintenance. Spoke with multiple guests with similar issues. Overall dissatisfied. Although close to attractions, I would rather drive and pay more next time.
Stayed 2 nights in Aug 2024

2/10 Terrible

Delena

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never received any sort of towels wash rags nothing. Room was filthy so bad we slept on top of cover. The staff are super rude. There no breakfast that's false advertising
Stayed 1 night in Aug 2024

2/10 Terrible

Delena

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff are very very rude. Just can't even speak to them without them looking down on you. As if ur bothering them. 2 days I was there. No maid service. No towels no wash rags nothing. Never received any coffee also they advertise free breakfast and there is no breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

lain

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front clerk was cold and rude.The general manager & assistant manager are unprofessional and liars.No where on their website or third party partners platforms or entrance door.They don't disclose their made up policy that they discriminate toward individuals that live in local counties near their establishment.I tried to check-in and I was told rudely and dismissively that I could not be checked-in because my driver's license is from Knox county; local Tennessee residents. They wouldn't answer my question about this policy. The assistant manager came up to my car yelling at me asking what is the problem. She wouldn't stop yelling at me saying they do not have to disclose that policy anywhere; while she was yelling that response to me her fake teeth almost fell off to the floor. The general manager called me and kept yelling at me repeating the same thing, while I kept telling her that I double checked the hotel's website and third party partners platforms and there is no record of that made-up policy. I also kept asking if she would provide me with a full refund. I then heard in the background a dog barking and a kid screaming.She then said, in which I caught her saying a lie, by her saying she has nothing to do with the refund. The third party partners agent told me that he called the front desk clerk and she wouldn't address his request for a full refund. He then mentioned that he will escalate this issue and file a claim against the hotel.
Stayed 1 night in Aug 2024