6/10 Okay
Monica
Traveled with partner
Aug 25, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Check in was quick. Our room was okay until it wasn’t. Oddly enough no toilet seat in restroom. Called downstairs and they sent someone quickly to install one. The first evening I came across maybe 2-3 ants. Didn’t think much of it. This was only a preview to waking up in the morning to the entire counter top and things on there being covered in countless ants. It was horrible and aggravating. I called downstairs. They said they’d said someone. No one came for at least 2hrs. We obviously ended up cleaning ourselves and tossing out several things that were just covered in ants. When the facilities gentleman came in he apologized and sprayed the room with whatever he had. We didn’t have much left of our stay so we didn’t let it ruin our trip. Again, the staff was very attentive but the facility perhaps needs a little more detail. Our previous experiences with Marriott has not gone this way.
Monica
Stayed 2 nights in Aug 2024